This profile has been claimed by the business owner or representative.
3013 Douglas Boulevard, Ste. 200, 250, Roseville, CA, 95661, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
My loan officer Kami was amazing. She stayed on top of things even when out of her control.
Thank you Lauren!
Jenny German is very professional. She made my whole refinance process go as smoothly as possible. I would highly recommend her to friends and family. She’s the best! Thank you so much. What a wonderful experience. Tony Santi
Everyone was very promptly in questions that I had and very clear on the timeline and what was expected
The customer service was great. However, I wasn't thrilled with how long it took to close. I believe we started June/July & didn't close until October. Theurty was wonderful at always calling me back promptly to let me know they were working on it & keeping in touch with me about items needed. He did a wonderful job.
Kelsey answered all my questions no matter how silly and no matter how many times I'd asked the same question(s). She was very sweet and always had patience! She's a great asset to your team..
The process took at least 6 weeks longer than it needed to, and ultimately cost us an extra $2000.00. Our original loan agent disappeared on us and stopped responding to communications. We eventually got our account transferred to a new agent, Antonio who did his best to finish all the work. Mostly it was a long a frustrating process. We had to send several pieces of paperwork over multiple times because the process took so long..
The refinancing experience was relatively straight forward.
Moved smoothly
PENNYMAC has a 4.5 star rating with 6,885 reviews.
PENNYMAC is closed now. It will open at 6:00 a.m.