This profile has been claimed by the business owner or representative.
PENNYMAC
- Mortgage Lenders
- Roseville, CA
About this business
Location details
3013 Douglas Boulevard, Ste. 200, 250, Roseville, CA, 95661, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
It was very good
Things needed to happen in a timely fashion not almost 3 months to refinance they also requested the same paperwork twice which makes me feel like they thought I did not have money and it seems like nothing happened till I told them I was going to go with another company after that I signed in 3 days
Got calls back from agents same day.
Great fast experience! No problems excellent costomer service, highly recommended!!!
Poor communication
Na
The process took at least 6 weeks longer than it needed to, and ultimately cost us an extra $2000.00. Our original loan agent disappeared on us and stopped responding to communications. We eventually got our account transferred to a new agent, Antonio who did his best to finish all the work. Mostly it was a long a frustrating process. We had to send several pieces of paperwork over multiple times because the process took so long..
The refinancing experience was relatively straight forward.
Moved smoothly
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.5 star rating with 6,886 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.