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PENNYMAC

4.5

About this business

Location details

3013 Douglas Boulevard, Ste. 200, 250, Roseville, CA, 95661, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.56,885 reviews
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JAZMINE J.'s profile image
JAZMINE J. 
6 years ago

My loan officer Kami was amazing. She stayed on top of things even when out of her control. 

AMY D.'s profile image
AMY D. 
6 years ago

Thank you Lauren! 

TONY S.'s profile image
TONY S. 
6 years ago

Jenny German is very professional. She made my whole refinance process go as smoothly as possible. I would highly recommend her to friends and family. She’s the best! Thank you so much. What a wonderful experience. Tony Santi 

Neil D.'s profile image
Neil D. 
6 years ago

Everyone was very promptly in questions that I had and very clear on the timeline and what was expected 

Brian L.'s profile image
Brian L. 
6 years ago

The customer service was great. However, I wasn't thrilled with how long it took to close. I believe we started June/July & didn't close until October. Theurty was wonderful at always calling me back promptly to let me know they were working on it & keeping in touch with me about items needed. He did a wonderful job. 

WENDY H.'s profile image
WENDY H. 
6 years ago

Kelsey answered all my questions no matter how silly and no matter how many times I'd asked the same question(s). She was very sweet and always had patience! She's a great asset to your team.. 

William M.'s profile image
William M. 
6 years ago

The process took at least 6 weeks longer than it needed to, and ultimately cost us an extra $2000.00. Our original loan agent disappeared on us and stopped responding to communications. We eventually got our account transferred to a new agent, Antonio who did his best to finish all the work. Mostly it was a long a frustrating process. We had to send several pieces of paperwork over multiple times because the process took so long.. 

CHRISTOPHER B.'s profile image
CHRISTOPHER B. 
6 years ago

The refinancing experience was relatively straight forward. 

JOHN Collins J.'s profile image
JOHN Collins J. 
6 years ago

Moved smoothly 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 6,885 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open at 6:00 a.m.