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PENNYMAC
- Mortgage Lenders
- Roseville, CA
About this business
Location details
3013 Douglas Boulevard, Ste. 200, 250, Roseville, CA, 95661, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
I like the whole process from very beginning to the end, especially the upload documents function. Especially, Glen,and PennyMac team, keeps me posted, either by phone or by email, every week for the status of my application.
Very good experience all around!
I have re-financed my home 3 times and you guys make all the process so easy, painless!! Thank you so much for the good customer service as well. Erica Sanchez and Billy Manapat were great!!!
Signing got delay 3 times. The whole process was 3-4 months long not the 1 that was promised at the beginning of the process. Jason avoided me when I was angry about situations going on. Was lied to about the closing costs. If I wasn’t already 3+ months committed to the process I would have cancelled and went else where with my business. Will be publicly advising anyone and everyone to avoid doing business with PennyMac of possible. Terrible terrible experience.
I don’t wish to share my experience publicly.
This was an incredibly frustrating experience from start to finish. I submitted everything asked of me immediately upon request. I was told many times I would be called or reached out to to to move to the next step, I alway had to follow back up again. The loan amount was messed up twice and the closing date changed twice. I was also not notified about the changes in dates, I had to call to confirm and was told they were cancelled. I will be switching Loan Services ASAP.
Great, albeit, lengthy experience. But, the outcome was better than we had been expecting. Kelly was great at promptly answering my inquiries.
I had two excellent support team members: Miss Littleton and Everardo
I was very please with my closing experience at Pennymac
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.5 star rating with 6,886 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.