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3013 Douglas Boulevard, Ste. 200, 250, Roseville, CA, 95661, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 6:00 a.m. to 7:00 p.m. | |
Tue | 6:00 a.m. to 7:00 p.m. | |
Wed | 6:00 a.m. to 7:00 p.m. | |
Thu | 6:00 a.m. to 7:00 p.m. | |
Fri | 6:00 a.m. to 7:00 p.m. | |
Sat | 6:00 a.m. to 5:00 p.m. | |
Sun | Closed |
I just did refinance with pennymac. It took about 70 days. the lock was for 60 days so they extended the lock. the only issue i had was I didn't get clear answer from loan officer. It was hard to get hold of him. also, they kept asking for bank statement every day even thought I just sent it to them. However, working with Jazmyne (loan specialist) was great. She was very prompt in answering my question. i'll use pennymac again next time but I will also have a backup plan just in case.
I like the whole process from very beginning to the end, especially the upload documents function. Especially, Glen,and PennyMac team, keeps me posted, either by phone or by email, every week for the status of my application.
Thank you
Molly was awesome! She answered all my questions and even did some digging on a separate loan for me!!
Everyone was kind and helpful.
The online process was very easy to navigate!
Very good experience all around!
Signing got delay 3 times. The whole process was 3-4 months long not the 1 that was promised at the beginning of the process. Jason avoided me when I was angry about situations going on. Was lied to about the closing costs. If I wasn’t already 3+ months committed to the process I would have cancelled and went else where with my business. Will be publicly advising anyone and everyone to avoid doing business with PennyMac of possible. Terrible terrible experience.
I was very please with my closing experience at Pennymac
PENNYMAC has a 4.5 star rating with 6,878 reviews.
PENNYMAC is open now. It will close at 7:00 p.m.