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PENNYMAC
- Mortgage Lenders
- Roseville, CA
About this business
Location details
3013 Douglas Boulevard, Ste. 200, 250, Roseville, CA, 95661, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Need better support for customers on the east coast.
From application to closing, everything went smooth. All my interactions with the PennyMac people were friendly, professional and responsive. Macy Brown is a jewel. She is very pleasant to deal with and very timely/responsive to queries left on her voice mail. Great experience, would recommend PennyMac to everyone. Thank you.
Our loan specialist did great and answered my questions very quickly and clearly.
I did not receive my return calls or text from Gilbert Herrera about concerns/questions regarding my loan application.
Thanks
Upfront communication, always answer my phone calls and emails, everything I was told was true. We are glad we chose PennyMac.
I repeatedly had to send same documents in 2 or 3 times. The automated emails were behind so they would say i needed to send documents which i already did. 2 months to close was terrible. And being unable to talk to lauren when i needed to about the documents was terribly frustrating. 1 way communication. But lauren was accomidating when i had to change closing location. I believe lauren did a good job, considering how messed up pennymacs process is.
Great service from Jenny
Loan took very long to close
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.5 star rating with 6,886 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.