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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3013 Douglas Boulevard, Ste. 200, 250, Roseville, CA, 95661, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.56,893 reviews
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James H.'s profile image
James H. 
on Birdeye

3 years ago

Thank you very much! 

James T.'s profile image
James T. 
on Birdeye

3 years ago

My estimated closing date was to be August 31st and we didn’t close until October! Definitely was a stressful process waiting and not always knowing what was going on! 

Greg L.'s profile image
Greg L. 
on Birdeye

3 years ago

Great to work with Gavin and Erica. This refi was smooth and the information was clear and easy . 

JAJUAN A.'s profile image
JAJUAN A. 
on Birdeye

3 years ago

Everything was quick, explained well, and accurate. 

Takeshi K.'s profile image
Takeshi K. 
on Birdeye

3 years ago

Kami was an absolute joy to work with, great customer service, always willing to explain all the details. Thanks Kami! 

Gerald P.'s profile image
Gerald P. 
on Birdeye

3 years ago

It was a pleasure to work with all the staff at PennyMac. The process was smooth and painless. Thank you for your service. 

AUDRA F.'s profile image
AUDRA F. 
on Birdeye

3 years ago

We started our loan process in July and didn’t end up closing until October. I understand things were taking longer with covid, but I feel that was a great deal of time and wasted money for the purposes of our refinance. I was somewhat disappointed in that regard. Two people while during the process ended up leaving pennyMac and we were shuffled around and the next people trying to play catch up. 

NICHOLAS K.'s profile image
NICHOLAS K. 
on Birdeye

3 years ago

The documentation was reasonable and contact via email became more efficient toward the middle of the process. 

Kathi G.'s profile image
Kathi G. 
on Birdeye

3 years ago

there was a problem at closing saying we owed money but someone called me back right away and fixed the problem 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 6,893 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open at 6:00 a.m.