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PENNYMAC

4.5

About this business

Location details

3013 Douglas Boulevard, Ste. 200, 250, Roseville, CA, 95661, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.56,885 reviews
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James H.'s profile image
James H. 
6 years ago

Thank you very much! 

DAVID W.'s profile image
DAVID W. 
6 years ago

Nick was great. He knew what he was talking about and helped with phone calls and prompt emails to help with the process. 

Gabrielle C.'s profile image
Gabrielle C. 
6 years ago

Jason was great. The guy I had prior to him was the one that dropped the ball and delayed the process, and the customer service reps also were frustrating. The minute I got Jason as my rep, things went smoothly and I am glad I decided to stay with PennyMac. 

CARLOS R.'s profile image
CARLOS R. 
6 years ago

Great service from the initial call!! Great customer service. The process was very easy .. all my questions were answered promptly and very professional. Which is very helpful during and could be a stressful process! Thank you to my representatives!! 

NICHOLAS K.'s profile image
NICHOLAS K. 
6 years ago

The documentation was reasonable and contact via email became more efficient toward the middle of the process. 

Russell H.'s profile image
Russell H. 
6 years ago

Great experience! 

Kathi G.'s profile image
Kathi G. 
6 years ago

there was a problem at closing saying we owed money but someone called me back right away and fixed the problem 

CHRISTOPHER F.'s profile image
CHRISTOPHER F. 
6 years ago

PennyMac was great in keeping us informed on the loan process and our loan agent was prompt and couteous when she responded to our calls. Great experience overall! 

CHARLES Chastain J.'s profile image
CHARLES Chastain J. 
6 years ago

We had a great experience with the refinancing of our home. Tiffany was very informative and responsive to any and all my questions. The whole team were very professional from start to finish. We were even able to close a little ahead of our forecasted date. Thanks 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 6,885 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open at 6:00 a.m.