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PENNYMAC
- Mortgage Lenders
- Roseville, CA
About this business
Location details
3013 Douglas Boulevard, Ste. 200, 250, Roseville, CA, 95661, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
everything was handled great
Keep the promise made in Loan Estimate and deliver as promised.
The loan from start to finish was handled in a very professional matter. I would recommend PennyMac to my family and friends.
The refinancing process was so easy with PennyMac. They are truly a great company to work with. They even sent a mobile notary out to my house for us to sign the closing papers; so convenient!
A better direct line of communication. Many times I had to email a different agent to get a response. Maybe a more direct weekly approach. I shouldn’t have to come to you to ask what’s going on. Weekly updates and reassurance lessens stress on the borrower.
The closing experience was atrocious when the notary was unreliable. We got postponed a week which accrued approximately another $100 in closing costs for something we had no control over. And the lack of communication about it was aggravating.
The process was easy and well handled over the phone and e-mail. The process was very easy and straightforward!
We started our loan process in July and didn’t end up closing until October. I understand things were taking longer with covid, but I feel that was a great deal of time and wasted money for the purposes of our refinance. I was somewhat disappointed in that regard. Two people while during the process ended up leaving pennyMac and we were shuffled around and the next people trying to play catch up.
The closing was smooth and fast!
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.5 star rating with 6,885 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open at 6:00 a.m.