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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3013 Douglas Boulevard, Ste. 200, 250, Roseville, CA, 95661, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.56,893 reviews
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Brian Newcomer S.'s profile image
Brian Newcomer S. 
on Birdeye

3 years ago

Very accurate, friendly and fast. Excellent experience. 

Rose T.'s profile image
Rose T. 
on Birdeye

3 years ago

Macy Brown is a very intelligent and knowledgeable Loan Specialist for PennyMac. From my first communication with her, she was very courteous and professional and very clear on what the refi process was going to be. She called me on several occasions to keep me abreast of the status of the process and was on the mark on the closing date. She is a fantastic representative for PennyMac!! 

Ferhana N.'s profile image
Ferhana N. 
on Birdeye

3 years ago

Great rate from great people with great customer service!. 

ADAM H.'s profile image
ADAM H. 
on Birdeye

3 years ago

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CLIFFORD T.'s profile image
CLIFFORD T. 
on Birdeye

3 years ago

Thank you PennyMac for such an excellent experience with our refinance loan! Thanks especially to Lauren Aslin and Andrew Ventura!! You were both wonderful to work with. Andrew made sure we locked in the best possible rate available. He provided good advice on options for the loan terms and kept us informed about the loan process. Lauren worked long hours and late days/nights and was incredibly diligent, informative and professional in all of her services. We really appreciate you! 

MELISSA S.'s profile image
MELISSA S. 
on Birdeye

3 years ago

The first time I went through the closing process it was absolutely frustrating. The same documents were requested more than once, I would not hear from my loan officer, overall a horrible experience. The second time around was definitely a different experience. Never requested for the same documents, would send regularly emails to let me know where I am during the process. 

MARK E.'s profile image
MARK E. 
on Birdeye

3 years ago

The streamline refinance process was very simple and fast. My loan officer, Kyle McTighe, was very professional and made the process a success. 

Gabriel S.'s profile image
Gabriel S. 
on Birdeye

3 years ago

Soild service. 

Jason N.'s profile image
Jason N. 
on Birdeye

3 years ago

The process was smooth and straightforward from the very beginning. PennyMac representatives were quick to respond to emails and provided weekly phone call updates as we neared closing. I am very happy with PennyMac's service and products. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 6,893 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open at 6:00 a.m.