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PENNYMAC

4.5

About this business

Location details

3013 Douglas Boulevard, Ste. 200, 250, Roseville, CA, 95661, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.56,886 reviews
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Brian Newcomer S.'s profile image
Brian Newcomer S. 
5 years ago

Very accurate, friendly and fast. Excellent experience. 

Nicholas K.'s profile image
Nicholas K. 
5 years ago

The process took over 3 months to close. Documents were requested more than once. Multiple loans were set up for the same refinance request. People were not often easy to get in contact with. It did not seem like anyone was on the same page. It's a miracle this ever closed. 

Greg L.'s profile image
Greg L. 
5 years ago

Great to work with Gavin and Erica. This refi was smooth and the information was clear and easy . 

JAJUAN A.'s profile image
JAJUAN A. 
5 years ago

Everything was quick, explained well, and accurate. 

Takeshi K.'s profile image
Takeshi K. 
5 years ago

Kami was an absolute joy to work with, great customer service, always willing to explain all the details. Thanks Kami! 

Robert H.'s profile image
Robert H. 
5 years ago

more communication on the onset of the process and difficulties with satisfying document requests/orders. 

Jose C.'s profile image
Jose C. 
5 years ago

My experience was awesome, can't believe how quickly you made this happen for me. 

AUDRA F.'s profile image
AUDRA F. 
5 years ago

We started our loan process in July and didn’t end up closing until October. I understand things were taking longer with covid, but I feel that was a great deal of time and wasted money for the purposes of our refinance. I was somewhat disappointed in that regard. Two people while during the process ended up leaving pennyMac and we were shuffled around and the next people trying to play catch up. 

SOLMARYELI Morales De P.'s profile image
SOLMARYELI Morales De P. 
5 years ago

The closing was smooth and fast! 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 6,886 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.