This profile has been claimed by the business owner or representative.
PENNYMAC
- Mortgage Lenders
- Roseville, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3013 Douglas Boulevard, Ste. 200, 250, Roseville, CA, 95661, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
it was a smooth process
Overall I was happy with the service as the end result was what my wife and I were hoping for which was to lower our monthly payment. During the process I felt Molly wasn’t being given very clear answers from the underwriting team as she was unable to give me a true time frame. I was told at the start of the process should only take around 30 days and it ended up being a little over 2 months. The updates were vague and not helpful but Molly would call me back if I left a voicemail and explain.
He was root on the phone and thought I was a idiot !
I had to complete the loan process twice back to back due to it not being completed within the time frame. First filed March 13, had to start second one beginning of June. The first loan person was nice and kept me up to date and was responsive. The second time there were multiple times I left a email or voice message and they were never returned. I enjoyed working with Gabriel at the beginning who was quite helpful and personable.
Little hiccup happened with explanation on my wife’s paystubs but the fact that we worked it out very easily over the phone made all the difference. The combination of remote and personal touch made the difference.
Timely closing for my refinance, great rates and great communication!
Very courteous service, quick and easy process
The person aNthony I worked with for a loan estimate was beyond helpful and patient is returning calls and his responses. As far as the process afterwards the MAC person assigned to me was not knowledgeable at all And was not able to answer question when my paperwork was inaccurate two times
.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.5 star rating with 6,878 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.