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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3013 Douglas Boulevard, Ste. 200, 250, Roseville, CA, 95661, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.56,893 reviews
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LUKAS S.'s profile image
LUKAS S. 
on Birdeye

3 years ago

Working with Kyle to refinance my home was awesome. He was friendly, professional and just made the whole experience very easy. 10/10! 

Maureen G.'s profile image
Maureen G. 
on Birdeye

3 years ago

Hard to communicate by phone. Lots of phone tag. Staff was great. 

Jennifer N.'s profile image
Jennifer N. 
on Birdeye

3 years ago

I had to leave a comment on Facebook to get attention for my loan to figure out when it would close. I continued to get the same response that it was held up due to title and the underwriting still had a review it. 

RICHARD B.'s profile image
RICHARD B. 
on Birdeye

3 years ago

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DAVID B.'s profile image
DAVID B. 
on Birdeye

3 years ago

Our recent mortgage refinancing with PennyMac went great. We worked with Macy Brown from PennyMac and she did an amazing job. She regularly kept us up-to-date on how the process was going and guided us on what documents she needed from us. She was always available to answer any questions that we had and was very knowledgeable and professional. She made us feel important every step of the way. She deserves a promotion in our book! Good job PennyMac Team! 

Derek R.'s profile image
Derek R. 
on Birdeye

3 years ago

During my refinance the closing was one month later than what was stated when we started the process. Given the timeframe was important to me I stated that at the beginning and was disappointed when your company didn’t follow through on their commitment. Secondly during the closing Max stated he would call me the day before to provide the information needed to issue a check for the closing costs. That day I did not hear from Max and no one would support me from the general team. 

Daryl D.'s profile image
Daryl D. 
on Birdeye

3 years ago

Glenn did a great job keeping me informed and following up on any questions that I had. 

Donald H.'s profile image
Donald H. 
on Birdeye

3 years ago

The process was easy breezy through beginning to end. Every one was super informative and helpful every step of the way. 

Fidel G.'s profile image
Fidel G. 
on Birdeye

3 years ago

I am so very satisfied for the processing of the loan. I am so happy that this finished within the time window I was expecting. I would like to thank the whole PennyMac team for their support to get this loan approved. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 6,893 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.