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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3013 Douglas Boulevard, Ste. 200, 250, Roseville, CA, 95661, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.56,893 reviews
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Dawn H.'s profile image
Dawn H. 
on Birdeye

3 years ago

This was the easiest refinance I have ever done. 

Marvin R.'s profile image
Marvin R. 
on Birdeye

3 years ago

all the time I needed aks a question they where there to answered. thank you 

NINA K.'s profile image
NINA K. 
on Birdeye

3 years ago

Things went largely according to expectations especially with the current COVID situation. 

Michael B.'s profile image
Michael B. 
on Birdeye

3 years ago

Complete transparency and frank discussion of my options, no pressure, consistent communication throughout the whole process 

JERRY S.'s profile image
JERRY S. 
on Birdeye

3 years ago

It was a good experience and they were helpful. 

Laura P.'s profile image
Laura P. 
on Birdeye

3 years ago

After completing the initial application to refinance, we received very little communication. Emails were sent stating that our application was being processed, but we received these exact same emails for several weeks with only a change in date for further communication. We reached out several times via email with questions, but did not receive responses. Only when calling the direct line to our contact were we able to get any information. Communication was not prompt or professional. 

Yaw A.'s profile image
Yaw A. 
on Birdeye

3 years ago

Communication, organization and accuracy. Also lack of professionilsm from loan processing agents. Loan Officer was good but everyone else was a nightmare process. My refinance took 4 months and gave me sleepless nights and anxiety. I will not be referring PennyMac 

EVAN S.'s profile image
EVAN S. 
on Birdeye

3 years ago

Closing process was very quick and accurate. No issues. Very easy process 

Lance C.'s profile image
Lance C. 
on Birdeye

3 years ago

excellent! 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 6,893 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open at 6:00 a.m.