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PENNYMAC
- Mortgage Lenders
- Roseville, CA
About this business
Location details
3013 Douglas Boulevard, Ste. 200, 250, Roseville, CA, 95661, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
This was the easiest refinance I have ever done.
all the time I needed aks a question they where there to answered. thank you
Things went largely according to expectations especially with the current COVID situation.
It was a good experience and they were helpful.
Initially, the doc requirements weren’t clear. It would have been nice to have gotten an Upfront explanation of what qualified as ‘proof of Employment gap’, for ex, rather than waiting for me to ask for more info AFTER the docs I loaded were ignored. Also would have preferred to know all doc requirements at once instead of receiving Email requests separately. The processor was responsive to Qs and informative throughout the process, but her communication was impersonal and wasn’t ‘consultative’
Everything went very smooth. Communication was wonderful. We have never had a refinance go as well as this one did.
xxx
If it wasn’t for Lauren Aslin I could have possibly pulled the plug on process. Without her calming influence the frustration could have got the better of me. Days after actual closing still getting requests from underwriting. Overall still a positive experience.
I had a satisfying experience doing business with the Penny Mac team. I’d recommend Penny Mac to anyone who needs a home loan
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.5 star rating with 6,885 reviews.
When is PENNYMAC open?
PENNYMAC is open now. It will close at 5:00 p.m.