This profile has been claimed by the business owner or representative.
PENNYMAC
- Mortgage Lenders
- Roseville, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3013 Douglas Boulevard, Ste. 200, 250, Roseville, CA, 95661, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Everything went very smooth. Communication was wonderful. We have never had a refinance go as well as this one did.
Nicole did a great job is following up and keeping us informed and on track.
I had a wonderful experience and everyone was very patient with me on things I didn’t not understand.
everyone was friendly and answered all my questions. Eric got everything to me and closed in a timely and fast manner. everyone was courteous and respectful and i didn't have to worry about anything.i had a great crew from start to finish so thank you for everything.
For the first time doing this, it was a good experience. Now I am aware of how this works and how to be more proactive in the process. Thanks for all you do especially during the challenging times.
Throughout our entire experience communication was open and quick. Whether it be a question we had or any timeline information, status of loan application and so on. We were never unsure or concerned with any part of our process. Every Pennymac employee was professional and very pleasant to work with. We would and have recommended Pennymac for any mortgage or refinance needs to all of our family and friends. We hope to stay lifelong clients.
Communication with penny mac and ANY employee is HORRILE. It took me 7 month to close on a refinance, due to penny mac and its employees dropping the ball. I would NOT recommend penny mac to anyone. I am very unhappy with penny mac services. Tina Roberts
Emeldo was absolutely great (my loan processor). Specifically I give him 5 stars. The actual loan officer though was awful. I would give him one star or less if possible. He wouldn't call back until days later, would say one thing and do another, eventually when I asked questions he got hateful with me, and it ended up with an awful title company where you couldn't reach anyone.
If it wasn’t for Lauren Aslin I could have possibly pulled the plug on process. Without her calming influence the frustration could have got the better of me. Days after actual closing still getting requests from underwriting. Overall still a positive experience.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.5 star rating with 6,878 reviews.
When is PENNYMAC open?
PENNYMAC is open now. It will close at 7:00 p.m.