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PENNYMAC

4.5

About this business

Location details

3013 Douglas Boulevard, Ste. 200, 250, Roseville, CA, 95661, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.56,886 reviews
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Lisa F.'s profile image
Lisa F. 
6 years ago

Nicole did a great job is following up and keeping us informed and on track. 

CHRISTOPHER P.'s profile image
CHRISTOPHER P. 
6 years ago

It took about 4 times to get my closing documents accurate. You have a complete breakdown of communication on your end, and the process to get it all fixed took a very very long time. Additionally, some of the communication i got (secured e-mails) were a little aggressive. 

David H.'s profile image
David H. 
6 years ago

Penny Mac was easy to work with. 

Robert B.'s profile image
Robert B. 
6 years ago

Very good loan rates, process from start to finish was faster than expected, and generally easier than expected as well. Their portal took some getting used to, and further into the process I learned that if I clicked on the highlighted words of the required documents, it would show me what documents I had submitted up to that point. They had the best loan rates and allowed a cash-out closing, where I received some of my equity back as cash. Overall, very happy with the process and results !! 

Martin P.'s profile image
Martin P. 
6 years ago

None 

FERNANDO C.'s profile image
FERNANDO C. 
6 years ago

The process from start to finish was very easy. Everyone we spoke to through this process was knowledgeable and courteous! Thank you PennyMac staff for exceeding our expectations! 

MARK M.'s profile image
MARK M. 
6 years ago

Everything with the refinancing of my home loan went very smoothly! Thanks, Mark 

Angela W.'s profile image
Angela W. 
6 years ago

The overall experience far exceeded my expectations. Glenn was courteous and very knowledgeable. Would definitely recommend for anyone to give him a call. You will not be disappointed! 

Alando R.'s profile image
Alando R. 
6 years ago

Lack of communication from all angles plus plus loan officers no good made the situation worse then it should.. Nikita was more helpful i can say 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 6,886 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.