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3013 Douglas Boulevard, Ste. 200, 250, Roseville, CA, 95661, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 6:00 a.m. to 7:00 p.m. | |
Tue | 6:00 a.m. to 7:00 p.m. | |
Wed | 6:00 a.m. to 7:00 p.m. | |
Thu | 6:00 a.m. to 7:00 p.m. | |
Fri | 6:00 a.m. to 7:00 p.m. | |
Sat | 6:00 a.m. to 5:00 p.m. | |
Sun | Closed |
The loan funded considerably later than expected and our lock expired, although PennyMac did cover the cost of the new lock. Documentation was requested multiple times and the notary had to come to the house twice to get us to sign paperwork. Even then, a document was missed and we had to sign and send it via email. This gave us the impression that things weren't organized. The people we worked with were great, so the lower rating came from the perceived lack of process and delays.
I want to thank you for the excellent service , I will be referrng PennyMac to all of our friends.
Overall went smooth and everyone was helpful in explaining process and quick to fix any mistakes
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Raveena made our refi experience great. She was professional, the communication was excellent and follow up outstanding. Thanks for a great experience.
N/A
Molly was very helpful with every aspect of the loan process. She was able to walk me through every part of the technical components and explained everything thoroughly. All my questions were always answered promptly and to my full understanding.
Quick and easy process
I had a satisfying experience doing business with the Penny Mac team. I’d recommend Penny Mac to anyone who needs a home loan
PENNYMAC has a 4.5 star rating with 6,878 reviews.
PENNYMAC is open now. It will close at 7:00 p.m.