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PENNYMAC
- Mortgage Lenders
- Roseville, CA
About this business
Location details
3013 Douglas Boulevard, Ste. 200, 250, Roseville, CA, 95661, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
My Loan Officer Max made sure the whole process went smoothly. He would update me every week. Any questions I had he answered them very quickly. It was a pleasure working with him.
It took about 4 times to get my closing documents accurate. You have a complete breakdown of communication on your end, and the process to get it all fixed took a very very long time. Additionally, some of the communication i got (secured e-mails) were a little aggressive.
PennyMac was my previous lender. The process was smooth, took around 6 weeks. Customer Service is consistently superior. Natasha was very pleasant, professional and efficient.
Customer service on original refinance was awful. No communication and messed up my loan. John was great to work with.
The whole experience is very good. Anything that wasn't correct was fixed right away. Nicole provided an awesome service, and she was on top of everything.
PennyMac has always been easy to deal with and answer questions quickly and efficiently. Happy to be a PennyMac customer.
Effectiveness
Great experience!
Macy Brown did a great job keeping me up to date with any update. I really appreciate how professional she is communicating information to me. Really happy with the great experience!
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.5 star rating with 6,886 reviews.
When is PENNYMAC open?
PENNYMAC is open now. It will close at 7:00 p.m.