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PENNYMAC
- Mortgage Lenders
- Roseville, CA
About this business
Location details
3013 Douglas Boulevard, Ste. 200, 250, Roseville, CA, 95661, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Kami did a great job managing our situation and delay due to the person doing our home appraisal or not doing it. She worked with us and escalated tissues when appropriate. She did a great job!
The amount that I have been told during the loan process is the same amount at the closing. It would it be better to keep the same word until the end. Otherwise the loan process was great. Thanks!
Great job
The process went smoothly and closed on-time. I do, however, feel that I didn’t get the best interest rate...
Everything went smoothly we were very happy with the process.
Quicker response to emails. A little more personal touch after the application
Other than Kenney, I never hear from anyone during the process. I filled out an application, paid $100 and then it was crickets. I didn’t know what the process was and had trouble getting in touch with people. Calling someone to talk is a joke. I’d have to email and then wait for a call back, which isn’t helpful when you also have a FT job. Your agents think we’re all educated in theses processes and speak to me like I’m a loan officer. Please explain things better. That’s part of your job.
The simplicity of it all! Refinancing a home can become such a headache but PennyMac made it as easy as possible for us to complete and understand. We are all experiencing some interesting times where things can feel uncertain and very stressful. So when something like refinancing your home can be made so easy and with great customer service and care, it’s greatly appreciated! Thank you.
The individual that sold me the refi was unresponsive to follow up contacts. Jason Hord was very responsive answered his phone and went above and beyond to help me. The process is awful. Filled with errors. I got the final closing disclosure the day of closing. I requested it several times. Closing delayed due to errors
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.5 star rating with 6,885 reviews.
When is PENNYMAC open?
PENNYMAC is open now. It will close at 5:00 p.m.