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PENNYMAC

4.5

About this business

Location details

3013 Douglas Boulevard, Ste. 200, 250, Roseville, CA, 95661, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.56,886 reviews
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Riana A.'s profile image
Riana A. 
6 years ago

Great experience everything was explaining with clarity, Emeldo Munoz was always attentive, throughout the whole process. 

Thomas O.'s profile image
Thomas O. 
6 years ago

Communication. Accuracy. Timeliness. Avoiding misleading information. The one positive thing I can comment on is the price. Had it not been for that I would have walked away months ago. Brock was good and helpful. Lana was fine and helpful. The rest of the company/process was a nightmare. 

Carl A.'s profile image
Carl A. 
6 years ago

Nice 

JANIS K.'s profile image
JANIS K. 
6 years ago

Everyone was very helpful and the loan process took less time than I anticipated. Great experience. Star rating: a five. Thank you very much 

GLORIA L.'s profile image
GLORIA L. 
6 years ago

Brittany communicated in the beginning, however she disappeared during the final weeks of the process. If this was Covid 19 related, I definitely understand and pray that she and her family are doing well. Also, I was quoted a lower closing cost than was presented at the end then was told it couldn’t go any lower. 

MICHAEL C.'s profile image
MICHAEL C. 
6 years ago

It was quick & easy. When it comes to refinance, these are my favorite words. PERIOD!! 

Keith H.'s profile image
Keith H. 
6 years ago

From beginning to the final closing, each every individual we worked with were professional, patient and friendly. 

DENISE O.'s profile image
DENISE O. 
6 years ago

The simplicity of it all! Refinancing a home can become such a headache but PennyMac made it as easy as possible for us to complete and understand. We are all experiencing some interesting times where things can feel uncertain and very stressful. So when something like refinancing your home can be made so easy and with great customer service and care, it’s greatly appreciated! Thank you. 

Yvonne M.'s profile image
Yvonne M. 
6 years ago

The individual that sold me the refi was unresponsive to follow up contacts. Jason Hord was very responsive answered his phone and went above and beyond to help me. The process is awful. Filled with errors. I got the final closing disclosure the day of closing. I requested it several times. Closing delayed due to errors 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 6,886 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.