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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3013 Douglas Boulevard, Ste. 200, 250, Roseville, CA, 95661, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.56,893 reviews
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Riana A.'s profile image
Riana A. 
on Birdeye

4 years ago

Great experience everything was explaining with clarity, Emeldo Munoz was always attentive, throughout the whole process. 

Kevin O.'s profile image
Kevin O. 
on Birdeye

4 years ago

Great job 

JULIE M.'s profile image
JULIE M. 
on Birdeye

4 years ago

The process went smoothly and closed on-time. I do, however, feel that I didn’t get the best interest rate... 

Wilfred Van G.'s profile image
Wilfred Van G. 
on Birdeye

4 years ago

Eric was approachable, quick to respond & answer all my questions. He was kind, professional & provided a great service for us. 

JULIE S.'s profile image
JULIE S. 
on Birdeye

4 years ago

Other than Kenney, I never hear from anyone during the process. I filled out an application, paid $100 and then it was crickets. I didn’t know what the process was and had trouble getting in touch with people. Calling someone to talk is a joke. I’d have to email and then wait for a call back, which isn’t helpful when you also have a FT job. Your agents think we’re all educated in theses processes and speak to me like I’m a loan officer. Please explain things better. That’s part of your job. 

Thomas O.'s profile image
Thomas O. 
on Birdeye

4 years ago

Communication. Accuracy. Timeliness. Avoiding misleading information. The one positive thing I can comment on is the price. Had it not been for that I would have walked away months ago. Brock was good and helpful. Lana was fine and helpful. The rest of the company/process was a nightmare. 

MATTHEW B.'s profile image
MATTHEW B. 
on Birdeye

4 years ago

Very great company went above and beyond my expectations this is our second home pennymac has financed for family and I wouldn’t have it any other way thank you!!! 

GLORIA L.'s profile image
GLORIA L. 
on Birdeye

4 years ago

Brittany communicated in the beginning, however she disappeared during the final weeks of the process. If this was Covid 19 related, I definitely understand and pray that she and her family are doing well. Also, I was quoted a lower closing cost than was presented at the end then was told it couldn’t go any lower. 

MICHAEL C.'s profile image
MICHAEL C. 
on Birdeye

4 years ago

It was quick & easy. When it comes to refinance, these are my favorite words. PERIOD!! 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 6,893 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 5:00 p.m.