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3013 Douglas Boulevard, Ste. 200, 250, Roseville, CA, 95661, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 6:00 a.m. to 7:00 p.m. | |
Tue | 6:00 a.m. to 7:00 p.m. | |
Wed | 6:00 a.m. to 7:00 p.m. | |
Thu | 6:00 a.m. to 7:00 p.m. | |
Fri | 6:00 a.m. to 7:00 p.m. | |
Sat | 6:00 a.m. to 5:00 p.m. | |
Sun | Closed |
Great experience everything was explaining with clarity, Emeldo Munoz was always attentive, throughout the whole process.
Great job
The process went smoothly and closed on-time. I do, however, feel that I didn’t get the best interest rate...
Eric was approachable, quick to respond & answer all my questions. He was kind, professional & provided a great service for us.
Other than Kenney, I never hear from anyone during the process. I filled out an application, paid $100 and then it was crickets. I didn’t know what the process was and had trouble getting in touch with people. Calling someone to talk is a joke. I’d have to email and then wait for a call back, which isn’t helpful when you also have a FT job. Your agents think we’re all educated in theses processes and speak to me like I’m a loan officer. Please explain things better. That’s part of your job.
Communication. Accuracy. Timeliness. Avoiding misleading information. The one positive thing I can comment on is the price. Had it not been for that I would have walked away months ago. Brock was good and helpful. Lana was fine and helpful. The rest of the company/process was a nightmare.
Very great company went above and beyond my expectations this is our second home pennymac has financed for family and I wouldn’t have it any other way thank you!!!
Brittany communicated in the beginning, however she disappeared during the final weeks of the process. If this was Covid 19 related, I definitely understand and pray that she and her family are doing well. Also, I was quoted a lower closing cost than was presented at the end then was told it couldn’t go any lower.
It was quick & easy. When it comes to refinance, these are my favorite words. PERIOD!!
PENNYMAC has a 4.5 star rating with 6,878 reviews.
PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.