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PENNYMAC

4.5

About this business

Location details

3013 Douglas Boulevard, Ste. 200, 250, Roseville, CA, 95661, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.56,886 reviews
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Angelica V.'s profile image
Angelica V. 
6 years ago

Everyone at PennyMac made the process smooth & easy. I was kept updated through my entire refinancing process. I was dreading it at first, but they treated me like family. Thank you PennyMac for your services! 

LESLIE J.'s profile image
LESLIE J. 
6 years ago

My refinance experience was excellent! I usually dread these types of transactions due to the excessive amount of documentation required, however PENNYMAC had a streamlined process that made it simple and painless. I would definitely recommend working with Jason Hord and PENNYMAC to anyone who needs a refinance. 

JOSEPH H.'s profile image
JOSEPH H. 
6 years ago

My refinance went smooth and exceeded my expectations. 

Thomas O.'s profile image
Thomas O. 
6 years ago

Communication. Accuracy. Timeliness. Avoiding misleading information. The one positive thing I can comment on is the price. Had it not been for that I would have walked away months ago. Brock was good and helpful. Lana was fine and helpful. The rest of the company/process was a nightmare. 

Carl A.'s profile image
Carl A. 
6 years ago

Nice 

Linda S.'s profile image
Linda S. 
6 years ago

My experience with Molly Christmas was exceptional. My answers of five stars or higher refers to her only. I do not like the team approach by PennyMac because I had to deal with way too many people besides Molly. I received document requests over and over again from different people and it seemed like they didn't communicate between themselves. Even now there is a disagreement on the disbursement amount. 

JANIS K.'s profile image
JANIS K. 
6 years ago

Everyone was very helpful and the loan process took less time than I anticipated. Great experience. Star rating: a five. Thank you very much 

YVETTE M.'s profile image
YVETTE M. 
6 years ago

The process was smooth. Expectations and requirements were clearly communicated and the followup was exceptional. 

MATTHEW B.'s profile image
MATTHEW B. 
6 years ago

Very great company went above and beyond my expectations this is our second home pennymac has financed for family and I wouldn’t have it any other way thank you!!! 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 6,886 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.