PENNYMAC

ANDREA B. 

on Birdeye

5 years ago

PennyMac is 1st Mortgage holder they already have All my information. I started my refinancing process back in February. I finally closed on July 23. I became a widow 4years ago, I was hoping my new mortgage would be in my name the documents had my poor husbands name on them. After they delayed my process of getting more documents like his death certificate & 6 months of bank statement that he’s not the one making the payment every month. It was very painful & dragged out process. 

Ramon G. 

on Birdeye

5 years ago

Kami was very helpful and assisted us in making sure we get great deal. 

MARK E. 

on Birdeye

5 years ago

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GARY J. 

on Birdeye

5 years ago

C 

JUSTIN C. 

on Birdeye

5 years ago

My original salesperson, Alfred Reams, was misleading. We spent a lot of time together and my expectation of the deal was different than his. I'm not sure I would want anyone else to have a similar experience. The other people that helped on this refinance were good to work with, including Erica Sanchez. 

MALIK S. 

on Birdeye

5 years ago

Worked with Regina Lal and she expressed her highest level of professionalism to my expectations. I look forward to work with her and the PennyMac family again. 

JEFFERY Stone J. 

on Birdeye

5 years ago

The team at pennymac made my refinance a very enjoyable process. Friendly and informative staff. Couldn’t have asked for a more smooth process! 

JAMES B. 

on Birdeye

5 years ago

Kami did a great job managing our situation and delay due to the person doing our home appraisal or not doing it. She worked with us and escalated tissues when appropriate. She did a great job! 

JEAN B. 

on Birdeye

5 years ago

The amount that I have been told during the loan process is the same amount at the closing. It would it be better to keep the same word until the end. Otherwise the loan process was great. Thanks!