PENNYMAC

Stephen H. 

on Birdeye

6 years ago

The entire team was fantastic. Jason Pliska, Brent Kapaun, and the notary Letrease McCarthon. This closed in record time and really helped us with our renovation projects. Thank you everyone. 

Jason P. 

on Birdeye

6 years ago

N/A 

DAMARIS Remigio L. 

on Birdeye

6 years ago

Had a great experience with penny Mac. Everyone was very helpful! 

CRAIG H. 

on Birdeye

6 years ago

Everything worked the way I expected. 

Elias G. 

on Birdeye

6 years ago

The entire experience was super easy, from the the beginning to the end. Aubrey was very helpful and took extra time to search for our best option. He also was very patient because we couldn’t finalized it then and was able to work with us on our time. Regina was very professional and polite, she kept us informed weekly by phone and emails. And made sure if we had any concerns not hesitate. Pleasure working with PennyMac employees. 

Amy S. 

on Birdeye

6 years ago

The first guy I worked with Ben was very informative on the process and my expectations but then my account was turned over to Maxwell. At that point I had no idea what was going on. I also received probably 10+ pay off demand notices in the mail. I didn’t know whether to pay my mortgage or not. I ended up just continuing paying my regular payment during the process. The money due at closing was also not explained. I first thought I would providing the check to the notary that came to my house. 

Jacob F. 

on Birdeye

6 years ago

I had plenty of people to help me at every turn. 

Lina Chauhan - K. 

on Birdeye

6 years ago

Everything was clearly communicated and expedited from start to finish. All of our questions were answered in a timely fashion and there was complete transparency throughout, from start to close. Very happy with this transaction! 

Pierre N. 

on Birdeye

6 years ago

Better customer service. Taking time to actually answer questions beyond the minimum requirements.