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PENNYMAC

4.5

About this business

Location details

3013 Douglas Boulevard, Ste. 200, 250, Roseville, CA, 95661, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.56,885 reviews
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Angelica V.'s profile image
Angelica V. 
6 years ago

Everyone at PennyMac made the process smooth & easy. I was kept updated through my entire refinancing process. I was dreading it at first, but they treated me like family. Thank you PennyMac for your services! 

LESLIE J.'s profile image
LESLIE J. 
6 years ago

My refinance experience was excellent! I usually dread these types of transactions due to the excessive amount of documentation required, however PENNYMAC had a streamlined process that made it simple and painless. I would definitely recommend working with Jason Hord and PENNYMAC to anyone who needs a refinance. 

JOSEPH H.'s profile image
JOSEPH H. 
6 years ago

My refinance went smooth and exceeded my expectations. 

MATTHEW H.'s profile image
MATTHEW H. 
6 years ago

Great, easy process! 

Britnie C.'s profile image
Britnie C. 
6 years ago

There were several instances where the CTC number was changed drastically from what was originally quoted. Ultimately the number got changed back to what was originally quoted, however none of the documents, including closing documents reflected that number. I was not given any confirmation of my signing appointment time until 2 hours before the scheduled time. I understand that everything is busy right now but this is a huge problem and not how a reputable financial company should do business. 

BALA K.'s profile image
BALA K. 
6 years ago

Great rates and great communication. Had great experience overall. Would definitely recommend to anyone. Since Pennymac is direct lender they have more flexibility in terms of loan duration and rates. Pennymac beats any estimate from anyone until closing even after locking the rate which is great. 

CECILIA A.'s profile image
CECILIA A. 
6 years ago

Mr. Kyle was available for any questions and concerns I had or returned promptly with an answer, 

KENNETH S.'s profile image
KENNETH S. 
6 years ago

Only issue was that the loan didn't close as quickly as I was originally told, by about 2 weeks. I had to push to get it thru Final approval stage which it looked to be in that stage for 3 to 4 weeks. Everything Lauren did was fantastic, it was not her fault at all, I really appreciated her efforts and I want to thank her for her communication and her help! 

Andres Verdin B.'s profile image
Andres Verdin B. 
6 years ago

Thank you for all your help. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 6,885 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 5:00 p.m.