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PENNYMAC
- Mortgage Lenders
- Roseville, CA
About this business
Location details
3013 Douglas Boulevard, Ste. 200, 250, Roseville, CA, 95661, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
There were several instances where the CTC number was changed drastically from what was originally quoted. Ultimately the number got changed back to what was originally quoted, however none of the documents, including closing documents reflected that number. I was not given any confirmation of my signing appointment time until 2 hours before the scheduled time. I understand that everything is busy right now but this is a huge problem and not how a reputable financial company should do business.
Your appraiser, title co and underwriting show a lender paying to obtain a desired result. I provided specific direction on my application and title due to a government run safe home program I am for domestic abuse all was ignore Louis was the only person who was responsive and listened to the issues that had been created by the other groups within the organization. As a finance professional who has purchased several homes, I know the process and I survived domestic abuse. I expected more!
My wife and I got our questions answered in a timely manner during this process. Tony Torres, Ben Curcio and the team were always on top of their tasks. Even during weeks that there were no updates nor changes to our loan, Tony always called weekly to let us know that he was tracking and ensure we did not have further questions.
Fast and easy. Ty
Awesome Experience!!!
Loan Processor(Kyle) did an awesome job answering questions and keeping me informed with the process!!
Mr. Kyle was available for any questions and concerns I had or returned promptly with an answer,
Only issue was that the loan didn't close as quickly as I was originally told, by about 2 weeks. I had to push to get it thru Final approval stage which it looked to be in that stage for 3 to 4 weeks. Everything Lauren did was fantastic, it was not her fault at all, I really appreciated her efforts and I want to thank her for her communication and her help!
Thank you for all your help.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.5 star rating with 6,886 reviews.
When is PENNYMAC open?
PENNYMAC is open now. It will close at 7:00 p.m.