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PENNYMAC

4.5

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Location details

3013 Douglas Boulevard, Ste. 200, 250, Roseville, CA, 95661, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.56,886 reviews
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JEVAN L.'s profile image
JEVAN L. 
6 years ago

I totally understand the large volume of loans that are being processed by all refi companies. The major issues I faced were determining the final cost to close numbers. There were three sums floating around during our process and I found it very hard to determine which was final. I did not receive the exact number until the morning of closing so it made it difficult to obtain a cashiers check prior to closing. All other aspects of the refi process were adequate. Thank you. 

Richard T.'s profile image
Richard T. 
6 years ago

Working with Molly Christmas, and the rest of the Penny Mac Team was a great experience. thank you all so much for the wonderful work you are all providing during these trying times. Thank You. Richard Trevino. 

JANET S.'s profile image
JANET S. 
6 years ago

Your appraiser, title co and underwriting show a lender paying to obtain a desired result. I provided specific direction on my application and title due to a government run safe home program I am for domestic abuse all was ignore Louis was the only person who was responsive and listened to the issues that had been created by the other groups within the organization. As a finance professional who has purchased several homes, I know the process and I survived domestic abuse. I expected more! 

BENJAMIN Ortega M.'s profile image
BENJAMIN Ortega M. 
6 years ago

My wife and I got our questions answered in a timely manner during this process. Tony Torres, Ben Curcio and the team were always on top of their tasks. Even during weeks that there were no updates nor changes to our loan, Tony always called weekly to let us know that he was tracking and ensure we did not have further questions. 

Stephen H.'s profile image
Stephen H. 
6 years ago

The entire team was fantastic. Jason Pliska, Brent Kapaun, and the notary Letrease McCarthon. This closed in record time and really helped us with our renovation projects. Thank you everyone. 

Jason P.'s profile image
Jason P. 
6 years ago

N/A 

DAMARIS Remigio L.'s profile image
DAMARIS Remigio L. 
6 years ago

Had a great experience with penny Mac. Everyone was very helpful! 

Elias G.'s profile image
Elias G. 
6 years ago

The entire experience was super easy, from the the beginning to the end. Aubrey was very helpful and took extra time to search for our best option. He also was very patient because we couldn’t finalized it then and was able to work with us on our time. Regina was very professional and polite, she kept us informed weekly by phone and emails. And made sure if we had any concerns not hesitate. Pleasure working with PennyMac employees. 

Hussen A.'s profile image
Hussen A. 
6 years ago

Adrianna has a great customers service skills. She deserved a raise and 10 stars. Hussen A 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 6,886 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.