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PENNYMAC

4.5

About this business

Location details

3013 Douglas Boulevard, Ste. 200, 250, Roseville, CA, 95661, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.56,886 reviews
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DESHAWN T.'s profile image
DESHAWN T. 
6 years ago

The professionalism and communication was excellent. Kita was a pleasure to work with. 

NEIL W.'s profile image
NEIL W. 
6 years ago

Excellent service 

Christopher P.'s profile image
Christopher P. 
6 years ago

Tracy was great! Easy to work with, clear and transparent on the process. Seamless transaction really. Thanks Tracy!! 

Herve O.'s profile image
Herve O. 
6 years ago

We can't thank Jan Farag and Penny Mac enough. Jan has been extremely courteous and very professional. Always available to return our phone call to answer any question that we had. He communicated very clearly with us and made the process very smoothly in addition to helping us come up with a deal that worked for Penny Mac and us. Thanks Jan Farag and Penny Mac 

STEVEN M.'s profile image
STEVEN M. 
6 years ago

During this Covid-19 pandemic, it has been extremely challenging to reach customer service from many organizations. However, PennyMac created a team of individuals that were able to assist me through my closing process. 

Alexis H.'s profile image
Alexis H. 
6 years ago

From start to finish, PennyMac made my refinancing a breeze. Ajanay kept me in the loop with any and all updates and would even check in with me just to say hello and let me know that things were moving along. If I ever had a question, Ajanay would promptly reach out to me to explain. I thought refinancing would be a pain and have a lot of loop holes but PennyMac made the process easy and Ajanay was a great contact to have along the way. 

CATHY F.'s profile image
CATHY F. 
6 years ago

I had a great, five-star, experience for my re-finance! The team was responsive and kept me updated all along the way assuring me that I had made the right decision to move forward with my re-finance. I found them extremely professional and easy to work with. I would highly recommend PennyMac to my family and friends! 

Grady J.'s profile image
Grady J. 
6 years ago

It was great working with Molly and My M.A.C Team. They are knowledgeable and very courteous. I appreciated how she set the expectations from the beginning and made sure I understood each step of the process. I was also able to track the status and provide all of the information directly from my phone. I highly recommend working with PennyMac. Sincerely, Grady Johnson 

Barbara M.'s profile image
Barbara M. 
6 years ago

This was by far so easy to refinance my home. Everyone was great when speaking with the reps. It was a pleasant experience. Brittany kept me informed all doing the process. She was GREAT!! Thanks to all who assist 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 6,886 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.