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PENNYMAC

4.5

About this business

Location details

3013 Douglas Boulevard, Ste. 200, 250, Roseville, CA, 95661, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.56,886 reviews
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Timothy R.'s profile image
Timothy R. 
6 years ago

My closing date and time was scheduled and then we received a call 1 hour prior to the scheduled time to cancel. 

Oren Hutchinson P.'s profile image
Oren Hutchinson P. 
6 years ago

Great experience! This refinancing went better than my expectations. We closed quickly and I got a great rate we are happy with. 

Herve O.'s profile image
Herve O. 
6 years ago

We can't thank Jan Farag and Penny Mac enough. Jan has been extremely courteous and very professional. Always available to return our phone call to answer any question that we had. He communicated very clearly with us and made the process very smoothly in addition to helping us come up with a deal that worked for Penny Mac and us. Thanks Jan Farag and Penny Mac 

STEVEN M.'s profile image
STEVEN M. 
6 years ago

During this Covid-19 pandemic, it has been extremely challenging to reach customer service from many organizations. However, PennyMac created a team of individuals that were able to assist me through my closing process. 

CATHY F.'s profile image
CATHY F. 
6 years ago

I had a great, five-star, experience for my re-finance! The team was responsive and kept me updated all along the way assuring me that I had made the right decision to move forward with my re-finance. I found them extremely professional and easy to work with. I would highly recommend PennyMac to my family and friends! 

Kevin P.'s profile image
Kevin P. 
6 years ago

The crew at Penny Mac were forthright and honest especially considering what is going on in the world today. I appreciate everything that all who were involved in our refinance did for us. Penny Mac will be highly recommended to family, friends and co workers. I don't know if there are rewards for referrals but that sure seems like a good idea. Thank You again! 

PAULINE D.'s profile image
PAULINE D. 
6 years ago

Working with Penny Mac was a great experience. Both Carmelita and Saviz walked us through the process and answered all our questions and concerns thoroughly. We felt that we were guided through the process very well. They were patient and did not rush us through this. They do their jobs very well and really puts the customer at ease and makes them feel confident and comfortable with their decision. 

Grady J.'s profile image
Grady J. 
6 years ago

It was great working with Molly and My M.A.C Team. They are knowledgeable and very courteous. I appreciated how she set the expectations from the beginning and made sure I understood each step of the process. I was also able to track the status and provide all of the information directly from my phone. I highly recommend working with PennyMac. Sincerely, Grady Johnson 

Barbara M.'s profile image
Barbara M. 
6 years ago

This was by far so easy to refinance my home. Everyone was great when speaking with the reps. It was a pleasant experience. Brittany kept me informed all doing the process. She was GREAT!! Thanks to all who assist 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 6,886 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open at 6:00 a.m.