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PENNYMAC
- Mortgage Lenders
- Roseville, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3013 Douglas Boulevard, Ste. 200, 250, Roseville, CA, 95661, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
The process from start to finish was seamless. Regular communication was maintained and appreciated. Very positive experience.
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The customer service was great; they are able to hold your hand through the whole process and provide the best service. Highly recommend!
The closing was weird. We had the amount needed for closing but didn’t know to whom it should be written. We went through the trouble of getting a cashiers check written out to Penny MAC. Turns out, it should have been written out to the title who’s name wasn’t provided in the final closing documents. Then, it was requested that we wire the funds at an additional cost to us. Just odd!
The actual closing didn’t go well. We were scheduled for a Monday at 7p. The notary called several hours prior and told me she hadn’t received the documents from the title company. She texted later and cancelled. We rescheduled for 3 days later and I didn’t get a confirmation until a couple hours before the notary arrived.
All of the details of my loan were handled thoroughly and professionally. I definitely plan on staying with PennyMac. Thank you.
Erica Sanchez was GREAT!!!!
I was so pleased with the whole process! From the beginning I felt comfortable trusting the team with my personal information. I've been through financing a home several times before. It can often feel stressful. Using technology for this task was not stressful. Instead, it was a pleasant experience. Thank you so much. I am pleased with the outcome.
Extremely pleased with the whole PennyMac process from my initial phone call to start my application to the actual closing. Everything was handled in a professional manner. Exceptional communication at every step. Brock Walker was extremely helpful in the loan application process and Jason Hord did a tremendous job of keeping informed each step of the application/loan process. Couldn't be more pleased with the process and I'm very happy to have mortgage back and being serviced with PennyMac.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.5 star rating with 6,893 reviews.
When is PENNYMAC open?
PENNYMAC is open now. It will close at 7:00 p.m.