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3013 Douglas Boulevard, Ste. 200, 250, Roseville, CA, 95661, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
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Agents where friendly made things very clear, Good Job guys we are happy with our new loan.
The crew at Penny Mac were forthright and honest especially considering what is going on in the world today. I appreciate everything that all who were involved in our refinance did for us. Penny Mac will be highly recommended to family, friends and co workers. I don't know if there are rewards for referrals but that sure seems like a good idea. Thank You again!
Icenia was very professional, responsive and personable. I felt comfortable speaking with her. Knew I was in good hands. She was great! Especially during this challenging time of all of us working from home. Cheers on a wonderful job!
Thank you for the great customer service and attention. PennyMac was able to offer me the best rate in the market. The loan process went smoothly and actually exceeded my expectations. Thanks again! #OscarTheSalesman
Rates were great, closed on time, and documentation was easy to submit.
Admittedly, a lot of it was not the fault of Penny Mac per se but rather the extenuating circumstances surrounding the process with the whole Covid "pandemic". As a result the exchange of emails and calls were really sparse and the process was a little extended and tedious. There were issues on my end obtaining some documents because of the same circumstances. But for the most part the customer service was pretty straight forward and polite. Closing fees were not what was quoted at time of payme
Overall experience was great
PENNYMAC has a 4.5 star rating with 6,886 reviews.
PENNYMAC is open now. It will close at 7:00 p.m.