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PENNYMAC

4.5

About this business

Location details

3013 Douglas Boulevard, Ste. 200, 250, Roseville, CA, 95661, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.56,886 reviews
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ANITA H.'s profile image
ANITA H. 
6 years ago

. 

Loretta L.'s profile image
Loretta L. 
6 years ago

have trouble getting on website 

Jose L.'s profile image
Jose L. 
6 years ago

Agents where friendly made things very clear, Good Job guys we are happy with our new loan. 

Kevin P.'s profile image
Kevin P. 
6 years ago

The crew at Penny Mac were forthright and honest especially considering what is going on in the world today. I appreciate everything that all who were involved in our refinance did for us. Penny Mac will be highly recommended to family, friends and co workers. I don't know if there are rewards for referrals but that sure seems like a good idea. Thank You again! 

Diane M.'s profile image
Diane M. 
6 years ago

Icenia was very professional, responsive and personable. I felt comfortable speaking with her. Knew I was in good hands. She was great! Especially during this challenging time of all of us working from home. Cheers on a wonderful job! 

Oscar M.'s profile image
Oscar M. 
6 years ago

Thank you for the great customer service and attention. PennyMac was able to offer me the best rate in the market. The loan process went smoothly and actually exceeded my expectations. Thanks again! #OscarTheSalesman 

Justin K.'s profile image
Justin K. 
6 years ago

Rates were great, closed on time, and documentation was easy to submit. 

MICHAEL O.'s profile image
MICHAEL O. 
6 years ago

Admittedly, a lot of it was not the fault of Penny Mac per se but rather the extenuating circumstances surrounding the process with the whole Covid "pandemic". As a result the exchange of emails and calls were really sparse and the process was a little extended and tedious. There were issues on my end obtaining some documents because of the same circumstances. But for the most part the customer service was pretty straight forward and polite. Closing fees were not what was quoted at time of payme 

MICHAEL P.'s profile image
MICHAEL P. 
6 years ago

Overall experience was great 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 6,886 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.