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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3013 Douglas Boulevard, Ste. 200, 250, Roseville, CA, 95661, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.56,893 reviews
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NEIL W.'s profile image
NEIL W. 
on Birdeye

4 years ago

Excellent service 

Timothy R.'s profile image
Timothy R. 
on Birdeye

4 years ago

My closing date and time was scheduled and then we received a call 1 hour prior to the scheduled time to cancel.  

Grady J.'s profile image
Grady J. 
on Birdeye

4 years ago

It was great working with Molly and My M.A.C Team. They are knowledgeable and very courteous. I appreciated how she set the expectations from the beginning and made sure I understood each step of the process. I was also able to track the status and provide all of the information directly from my phone. I highly recommend working with PennyMac. Sincerely, Grady Johnson 

Barbara M.'s profile image
Barbara M. 
on Birdeye

4 years ago

This was by far so easy to refinance my home. Everyone was great when speaking with the reps. It was a pleasant experience. Brittany kept me informed all doing the process. She was GREAT!! Thanks to all who assist 

Oscar L.'s profile image
Oscar L. 
on Birdeye

4 years ago

Better communication from the MLO, specially at the beginning of the transaction. Uploading documents was not as streamline as it could have been. I have to upload documents multiple times and there was no way to view which documents were already uploaded. Toward the end of the transaction things went smoothly. 

Richard S.'s profile image
Richard S. 
on Birdeye

4 years ago

I just want to thank everyone for being so helpful! From the beginning, working with Charles Shepard was a great experience. All the questions I had for him were answered right away and were on point. Tahirah Kelley was awesome to work with! Tahirah was very informative during the process, stayed on top of things, and superior with following up with any questions. Charles and Tahirah are true professionals! Thank you!! 

Christopher W.'s profile image
Christopher W. 
on Birdeye

4 years ago

The whole team was very supportive and answered all of my questions with a great attitude 

Diane M.'s profile image
Diane M. 
on Birdeye

4 years ago

Icenia was very professional, responsive and personable. I felt comfortable speaking with her. Knew I was in good hands. She was great! Especially during this challenging time of all of us working from home. Cheers on a wonderful job! 

ROSA V.'s profile image
ROSA V. 
on Birdeye

4 years ago

Fasted refinance I’ve been a part of. As an existing customer may have helped to streamline the process and that’s was what I was hoping for. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 6,893 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.