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PENNYMAC
- Mortgage Lenders
- Roseville, CA
About this business
Location details
3013 Douglas Boulevard, Ste. 200, 250, Roseville, CA, 95661, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Better communication from the MLO, specially at the beginning of the transaction. Uploading documents was not as streamline as it could have been. I have to upload documents multiple times and there was no way to view which documents were already uploaded. Toward the end of the transaction things went smoothly.
Had a good experience, got a great rate and the communication was smooth with the Mac team . My questions were answered and a problem I had was resolved promptly and the loan closed in timely manner.
Everything went smooth from beginning to the end.
I just want to thank everyone for being so helpful! From the beginning, working with Charles Shepard was a great experience. All the questions I had for him were answered right away and were on point. Tahirah Kelley was awesome to work with! Tahirah was very informative during the process, stayed on top of things, and superior with following up with any questions. Charles and Tahirah are true professionals! Thank you!!
It took forever to close this loan. there were internal problems on the Penny Mac side of the transaction. I do not know exactly what they were, but was told that by my loan processor Tracy Parker. I know for a fact that my property taxes were not paid on time, and it cost me over 6k in lost tax deductions. My taxes and insurance are included in my payment, yet they weren't paid! the costs of this loan seem to be very high. I got a rate of 3.49% with cash out. It cost me$16,516 for the loan
From the time I made the first phone call to PennyMac to inquire about re-financing until the last communication that my loan was approved, the process was uncomplicated and seamless. I appreciate the work of Roberto Arias and Erica Sanchez to make this loan process go smoothly with no stress. As we communicated through this process, I always understood what was expected of me and they always explained everything to me in a matter that was easy to understand. Thank you PennyMac !
The whole team was very supportive and answered all of my questions with a great attitude
Process went well
All the associates that I worked with were very helpful, informative and professional
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.5 star rating with 6,886 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.