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PENNYMAC
- Mortgage Lenders
- Roseville, CA
About this business
Location details
3013 Douglas Boulevard, Ste. 200, 250, Roseville, CA, 95661, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Everything went smooth from beginning to the end.
It took forever to close this loan. there were internal problems on the Penny Mac side of the transaction. I do not know exactly what they were, but was told that by my loan processor Tracy Parker. I know for a fact that my property taxes were not paid on time, and it cost me over 6k in lost tax deductions. My taxes and insurance are included in my payment, yet they weren't paid! the costs of this loan seem to be very high. I got a rate of 3.49% with cash out. It cost me$16,516 for the loan
Process went well
Icenia was very professional, responsive and personable. I felt comfortable speaking with her. Knew I was in good hands. She was great! Especially during this challenging time of all of us working from home. Cheers on a wonderful job!
All the associates that I worked with were very helpful, informative and professional
Thank you for the great customer service and attention. PennyMac was able to offer me the best rate in the market. The loan process went smoothly and actually exceeded my expectations. Thanks again! #OscarTheSalesman
Rates were great, closed on time, and documentation was easy to submit.
Admittedly, a lot of it was not the fault of Penny Mac per se but rather the extenuating circumstances surrounding the process with the whole Covid "pandemic". As a result the exchange of emails and calls were really sparse and the process was a little extended and tedious. There were issues on my end obtaining some documents because of the same circumstances. But for the most part the customer service was pretty straight forward and polite. Closing fees were not what was quoted at time of payme
Overall experience was great
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.5 star rating with 6,886 reviews.
When is PENNYMAC open?
PENNYMAC is open now. It will close at 7:00 p.m.