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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3013 Douglas Boulevard, Ste. 200, 250, Roseville, CA, 95661, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.56,893 reviews
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TERESA B.'s profile image
TERESA B. 
on Birdeye

4 years ago

MAC team was fabulous. Tracy Parker and Mark Mitchell were amazing, they helped along the way. 

CYNTHIA K.'s profile image
CYNTHIA K. 
on Birdeye

4 years ago

The entire refinance process was easy and clearly explained. Team members contacted me by phone and email to keep me informed about the progress of my application. Thank you all! 

Thadeus H.'s profile image
Thadeus H. 
on Birdeye

4 years ago

Penny Mac is the way to go!! 

Daniel S.'s profile image
Daniel S. 
on Birdeye

4 years ago

Great job done by all departments. 

RICHARD R.'s profile image
RICHARD R. 
on Birdeye

4 years ago

Nobody updated the payoff, there for our payoff is wrong. We are owed a $1,301 credit. Laziness at it's best. Communication was terrible. Please send our refund asap! 

SCOTT M.'s profile image
SCOTT M. 
on Birdeye

4 years ago

The whole process was pretty seamless however a little of the communication was fuzzy. 

Kayla H.'s profile image
Kayla H. 
on Birdeye

4 years ago

Communication was not consistent through the different departments that we dealt with. We were being told very different things on very specific questions. 

Maria Q.'s profile image
Maria Q. 
on Birdeye

4 years ago

Carmelita was very responsive and knowledgeable. She kept in contact with me on a weekly basis with updates every step of the way. There was one small glitch but she was immediately on it and resolved it that same day. She is a huge asset to her team and your company. Great job Carmelita! 

HEIDI R.'s profile image
HEIDI R. 
on Birdeye

4 years ago

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Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 6,893 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open at 6:00 a.m.