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3013 Douglas Boulevard, Ste. 200, 250, Roseville, CA, 95661, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 6:00 a.m. to 7:00 p.m. | |
Tue | 6:00 a.m. to 7:00 p.m. | |
Wed | 6:00 a.m. to 7:00 p.m. | |
Thu | 6:00 a.m. to 7:00 p.m. | |
Fri | 6:00 a.m. to 7:00 p.m. | |
Sat | 6:00 a.m. to 5:00 p.m. | |
Sun | Closed |
MAC team was fabulous. Tracy Parker and Mark Mitchell were amazing, they helped along the way.
The entire refinance process was easy and clearly explained. Team members contacted me by phone and email to keep me informed about the progress of my application. Thank you all!
Penny Mac is the way to go!!
Great job done by all departments.
Nobody updated the payoff, there for our payoff is wrong. We are owed a $1,301 credit. Laziness at it's best. Communication was terrible. Please send our refund asap!
The whole process was pretty seamless however a little of the communication was fuzzy.
Communication was not consistent through the different departments that we dealt with. We were being told very different things on very specific questions.
Carmelita was very responsive and knowledgeable. She kept in contact with me on a weekly basis with updates every step of the way. There was one small glitch but she was immediately on it and resolved it that same day. She is a huge asset to her team and your company. Great job Carmelita!
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PENNYMAC has a 4.5 star rating with 6,879 reviews.
PENNYMAC is open now. It will close at 7:00 p.m.