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PENNYMAC
- Mortgage Lenders
- Roseville, CA
About this business
Location details
3013 Douglas Boulevard, Ste. 200, 250, Roseville, CA, 95661, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Nobody updated the payoff, there for our payoff is wrong. We are owed a $1,301 credit. Laziness at it's best. Communication was terrible. Please send our refund asap!
Communication was not consistent through the different departments that we dealt with. We were being told very different things on very specific questions.
I feel kind of left out on the greeting on my emails always address to my husband Paul rather than me.
I love the hard work. This team put into making sure me and my family got the best deal and rate. During these hard times.
Great company to work with. I would give them 5 stars for customer service and communication.
My loan officer, Jorge, was very helpful and attentive answering all of my questions with kindness and patience. Other employees that I encountered were also very helpful. I have had Penny Mac since purchasing my home 2 years ago and have no complaints. This most recent loan was a refinance and it couldn't have gone smoother!
Carmelita was very responsive and knowledgeable. She kept in contact with me on a weekly basis with updates every step of the way. There was one small glitch but she was immediately on it and resolved it that same day. She is a huge asset to her team and your company. Great job Carmelita!
We have had such a great experience with PennyMac! They have been our lender since the purchase of our home and now with our refinance. They process has been as I said such a great experience. I believe from the day I called to closing was less than 4 weeks! Smoothest refinance I have ever done! So happy they are my lenders. Definitely will recommend PennyMac!! McLean Family
I feel that this was an extraordinary time for everyone right now and your team members were professional and helpful and right on point at all times. It is with this in mind that I would highly recommend working with them again in the future. Thank you. Stay safe. Keep up the good work.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.5 star rating with 6,886 reviews.
When is PENNYMAC open?
PENNYMAC is open now. It will close at 7:00 p.m.