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3013 Douglas Boulevard, Ste. 200, 250, Roseville, CA, 95661, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 6:00 a.m. to 7:00 p.m. | |
Tue | 6:00 a.m. to 7:00 p.m. | |
Wed | 6:00 a.m. to 7:00 p.m. | |
Thu | 6:00 a.m. to 7:00 p.m. | |
Fri | 6:00 a.m. to 7:00 p.m. | |
Sat | 6:00 a.m. to 5:00 p.m. | |
Sun | Closed |
There were certain terms that we were originally promised that didn’t get met. However, it was a smooth process and my loan processor would communicate with me promptly whenever I reached out for status.
STOP DEFAULTING SERVICELINK AS THE TITLE CHOICE!!! THIS HAS CAUSES US SO MUCH HASSLE AND UNFORTUNATELY, WE WILL NO LONGER USE PENNYMAC TO REFI IN THE FUTURE.
Carmelita was a pleasure to work with. She answered my questions immediately! I never felt alone in the process. I felt like she checked in on us, which put my mind at ease! I highly recommend Carmelita to anyone going through this! She is amazing!!! Thank you for all you did for us!!
Kuono did a great job explaining the process. There was an issue with the closing Docs but over all the process was great.
I was promised very different figures as to what kept appearing on my loan estimate. My questions were never clearly answered/explained. Below PAR experience. Will not be recommended pennymac to friends&family.
Our representative Brittany Claypool was very courteous, informative, prompt, and helpful. She helped us to put our family in a better place financially, amidst a huge pandemic. We appreciate her hard work and dedication to meeting our timeline.
The commication was excellent! Both my Loan Officer and my Processor were very knowledgeable and friendly and professional. Thank you so much for a Great experience. Iris Bryant
Overall I had a great experience with PennyMac. Having my mortgage with PennyMac previously, it is somehow comforting to work with the same lender. I don't believe all the closing costs and expenses were clearly explained but this is not the first re-finance I have done so I know the goal is to get the best rate so paying more for points is what has to be done. I just would have wanted that explained so I could make decisions.
Molly Christmas was a pleasure to work with. She was upbeat, friendly, and always got back to me in a timely manner. She was thorough and made sure things happened. Thank you - a great experience, overall.
PENNYMAC has a 4.5 star rating with 6,877 reviews.
PENNYMAC is closed now. It will open at 6:00 a.m.