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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3013 Douglas Boulevard, Ste. 200, 250, Roseville, CA, 95661, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.56,893 reviews
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Glenda B.'s profile image
Glenda B. 
on Birdeye

4 years ago

The communication was great and all my questions were answered. 

James C.'s profile image
James C. 
on Birdeye

4 years ago

The process went extremely well and the Mac team always kept me informed on the whole time frame 

Matt R.'s profile image
Matt R. 
on Birdeye

4 years ago

I was very pleased with the whole transaction. It was simple. 

BARANDA H.'s profile image
BARANDA H. 
on Birdeye

4 years ago

I wanted to save money each month on my mortgage, and I was able to get the lowest interest rate around. I really appreciated Max answering all of my questions (and I had many). Everyone was super friendly and helpful and bent over backwards to meet my expectations. 

Brooke A.'s profile image
Brooke A. 
on Birdeye

4 years ago

Everything was great when working with Marlon then everything fell apart. Weeks went by without hearing from anyone and when I called and spoke to a team member I was told of items needed. Completely out of touch with the process. I had to threaten to take my business elsewhere to finally get this loan to be processed. It took much longer to finalize and this started months before COVID. I will not be interested in refinance ever again with this company. 

Charles B.'s profile image
Charles B. 
on Birdeye

4 years ago

Polite, courteous, profession, answered the questions clearly, not in legal or financial mumbo jumbo. 

Luis M.'s profile image
Luis M. 
on Birdeye

4 years ago

Great customer service from Molly Christmas! 

JENNY D.'s profile image
JENNY D. 
on Birdeye

4 years ago

Everything ran smoothly. Highly recommend. 

Kimberly P.'s profile image
Kimberly P. 
on Birdeye

4 years ago

Regina and the whole team that work on my loan were engaged in making sure my loan closed as quick and accurately as possible. It was a pleasure working with PennyMac. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 6,893 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open at 6:00 a.m.