PENNYMAC's cover image

This profile has been claimed by the business owner or representative.

PENNYMAC

4.4

About this business

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

Get directions
WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.449,152 reviews
Select a rating
Michael R.'s profile image
Michael R. 
4 hours ago

You have a great team of players there 

Business response:

Hi Michael - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply* 

Aaron H.'s profile image
Aaron H. 
23 hours ago

Service was great and we received more than previously calculated. There was a time delay but everything was very painless. 

Business response:

Hi Aaron - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Alexander K.'s profile image
Alexander K. 
a day ago

Liem was incredibly polite and helpful he couldnt have made getting my loan easier. 

Business response:

Hi Alexander - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply* 

Kenneth E.'s profile image
Kenneth E. 
a day ago

My experience with PennyMac was great and the service was outstanding. 

Business response:

Thank you for taking the time to share your experience with us, Kenneth. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply* 

Jessica S.'s profile image
Jessica S. 
2 days ago

Jamie was fantastic to work with, he was prompt to respond, timely with all communications and clearly answered any questions I had! 

Business response:

Hi Jessica - Your feedback is greatly appreciated. Thank you for the review. 

Lynn L.'s profile image
Lynn L. 
4 days ago

Only one small thing and might not be 100% Pennymac - after approval basic 3 day payment process/wait - it’s more like a week - still waiting, so we shall see how long it might actually take.. 

Business response:

Hi Lynn - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Vidya V.'s profile image
Vidya V. 
6 days ago

Roberto Montoya was my loan processing officer for my refinance. He was truly a pleasure to work with! From the moment I started the conversation regarding my financing options, Roberto was patient, thorough, and truly felt like he had my best interest at heart. I had several questions and clarifications during my refinance process, and would even message him late in the evening. Roberto went above and beyond and answered my question in an exceptionally timely manner, and really went out of his way to make sure I was satisfi... read more

Business response:

Hi Vidya - Your feedback is greatly appreciated. Thank you for the review. 

Thomas O.'s profile image
Thomas O. 
6 days ago

Cameron Minton and Rosario Lopez made our experience seamless...Thank You 

Business response:

Hi Thomas - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day. 

Becky B.'s profile image
Becky B. 
6 days ago

Thank you for everything it was great! 

Business response:

Hi Becky - Your feedback is greatly appreciated. Thank you for the review. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 49,152 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.