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PENNYMAC

4.4

About this business

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.449,014 reviews
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Sean D.'s profile image
Sean D. 
11 hours ago

As an active member of the military, I have dealt with many professionals over the years, and I can confidently say that my experience working with Craig Palmer in North Carolina was truly exceptional. From the very beginning, Craig went above and beyond to ensure I felt informed, confident, and supported throughout the entire process. We spent over two hours on the phone, and during that time he patiently walked me through every document, carefully explaining each detail in a way that was clear and easy to understand. He m... read more

Business response:

Thank you for taking the time to share your experience with us, Sean. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply* 

Ryan A.'s profile image
Ryan A. 
12 hours ago

Eve and Andy worked hard on this second and I appreciated it. 

Business response:

Hi Ryan - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Ramoski T.'s profile image
Ramoski T. 
2 days ago

Scott and Barry were very informative and prompt about everything that needed take place in order for us to have a smooth and professional refinance process! The team never made my wife and I uncomfortable. They always kept us updated and aware of our status. Overall everything went great! 

Business response:

Hi Ramoski - Your feedback is greatly appreciated. Thank you for the review. 

James H.'s profile image
James H. 
2 days ago

I truly appreciate the thoroughness , coupled with courtesy and patience extended to me…. When I was bogging myself down I was bailed out by those assisting me 

Business response:

Hi James - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day. 

Marshall T.'s profile image
Marshall T. 
3 days ago

Pennymac did great helping close my loan. I would like to thank Veronica and her team 

Business response:

Hi Marshall - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Albert G.'s profile image
Albert G. 
5 days ago

Norma was very helpful & kept us informed of everything that needed to be done during the process of our loan 

Business response:

Thank you for taking the time to share your experience with us, Albert. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply* 

Ana Martinez A.'s profile image
Ana Martinez A. 
a week ago

Amazing communication, honestly would recommend the company to anyone buying a home! 

Business response:

Thank you for taking the time to share your experience with us, Ana. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply* 

Raymond P.'s profile image
Raymond P. 
a week ago

Ross as the loan processor and Veronica with the mortgage team were very attentive and pleasurable with our needs. The process went smoothly after a hiccup. Closing was awesome with a mobile notory. Excellent group of people that was helpful and very courteous. Thanks Pennymac for a job well done! 

Business response:

Thank you for the positive review, Raymond! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Douglas P.'s profile image
Douglas P. 
a week ago

They made the experience "painless". Our questions were answered promptly. Norma was a terrific asset and truly helpful in every aspect of the process. 

Business response:

Hi Douglas - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 49,014 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open at 6:00 a.m.