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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Chaix was absolutely amazing! Very helpful, knowledgeable, and so kind! 10/10 recommended! 😊
Business response:
Hi Ashley - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply*
Grace was great! On top of everything and always checking in.
Business response:
Hi Joanne - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply*
Not getting my money when told
Business response:
Hi Rosemarie - We'd like to learn more about your experience so we can improve our services. If you're interested, could you please text us at (805) 716-6348? We appreciate your time. Standard text messaging rates may apply*
Everyone was great especially Megan, she really had a lot of patience with us and went above and beyond to always be available. Cowboys still suck tho !! :) :) I kid, I kid. Mostly...
Business response:
Hi Sara - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply*
It was a great experience, everyone was very responsive
Business response:
Thank you for taking the time to share your experience with us, Fraddia. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply*
My family and I have always been treated great. Looking forward to getting involved with you all on a vacation home.
Business response:
Hi Monica - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply*
Penny Mac was great from start to finish. Appreciate Rosario getting us to the finish line in the nick of time.
Business response:
Thank you for the positive review, Alfred! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply*
Although their was some confusion on my part ,you guys came through for me.
Business response:
Hi Victor - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply*
The absolute WORST customer service of any company I've ever delt with. Difficult the speak with a person and takes an hour on the phone to get a 20 second answer from anyone. No branches, no one that has answers to simple questions, and no one speaks an understandable version of English. If it were an option, I would've left a -10 star review.
Business response:
Hi Steve - We'd like to learn more about your experience so we can improve our services. If you're interested, could you please text us at (805) 716-6348? We appreciate your time. Standard text messaging rates may apply*
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 49,237 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open at 6:00 a.m.