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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Great customer service, was hard at first, but learned about all the paperwork needed
Business response:
Thank you for highlighting our customer service and sharing your experience with the paperwork process. We're glad you found value in working with Pennymac. If you have any questions or need further assistance, please feel free to text us at (805) 716-6348.
Great work and very responsive. Happy to have Pennymac supporting athletes as an Olympic and Paralympic partner
Business response:
Thank you for your kind words! We're proud to support athletes and value your recognition of our partnership and service. If you have any questions or need further assistance, please feel free to text us at (805) 716-6348.
This is my second refy loan and both were completed successfully.
Business response:
Thank you for choosing Pennymac again for your refy loan needs. We're delighted to know both experiences were successful. If you have any questions or need further assistance, you can always text us at (805) 716-6348. We appreciate your trust and look forward to serving you in the future.
Absolute corrupt company! Have wrongfully charged me for PMI for 3 years. Now to stop it, they want $190 . Can you say "extortion "?
Business response:
Your feedback regarding company practices, PMI charges, and fees is taken seriously. Pennymac values transparency and aims to address concerns with clarity. If you have additional questions or need further assistance, please text us at (805) 716-6348.
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Business response:
Thank you for your review! If you have any questions or need further assistance, please feel free to text us at (805) 716-6348 as we would be more than happy to assist you.
Just am overall pleasant experience especially for something that is said to be so stressful the team made it seem effortless. Great job.
Business response:
Thank you for sharing your positive experience with us. We're delighted our team made the process smooth for you, and we'll be sure to share your kind words with them. At Pennymac, we value making every experience pleasant. For any questions or further assistance, please text us at (805) 716-6348.
From Nick who i started with and Hilda who helped down the finish to close i never felt uneasy at all. Both were very professional but most of all understanding and patient !! A truly rewarding experince !
Business response:
Thank you for sharing your experience and highlighting our team's professionalism. We'll be sure to share your kind words with Nick and Hilda. We're delighted you had such a rewarding experience with Pennymac. If you have any questions or need further assistance, please feel free to text us at (805) 716-6348.
It was a joy to work with everybody couldn’t be more satisfied
Business response:
Thank you for sharing your wonderful experience with our team. We truly value your positive feedback and will be sure to share your appreciation with everyone involved. At Pennymac, delivering an outstanding overall experience is our priority. For any questions or further assistance, please text us at (805) 716-6348.
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Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 49,512 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.