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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Barry and Britney worked hard to pushed loan to get me in my new home ahead of schedule
Business response:
Hi Larry - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply*
I appreciate all of the hard work that was done on behalf.
Business response:
Thank you for taking the time to share your experience with us, Holly. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply*
Barry was great to work with and i heard the same feedback from my agent and the legal team. Thank you for your help through this process !
Business response:
Hi Jorge - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply*
Jamie was extremely thorough and addressed any and all questions or concerns I had.
Business response:
Thank you for the positive review, Kirk! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply*
I didn't actually choose pennymac - my mortgage was sold to them after I initially took it out. If you have to have a loan through Pennymac then you need to prepare for a truly harassment-level amount of marketing from them. I swear I get three emails a day asking me to take out a new loan or refinance my current one, and then about every other month I get a phone call asking the same. I would change my communications preferences, but every time I try to, that portion of the website gives me an error saying that something we... read more
Business response:
Hi Kevin - Thank you for your feedback. We'd like to learn more about how we can improve your experience with us. If you're interested, please text us at (805) 716-6348. Thank you. Standard text messaging rates may apply*
Sandra Benavidez and Denise Dixon are wonderful to work with. They respond quickly and help in every way possible.
Business response:
Hi Steven - Your feedback is greatly appreciated. Thank you for the review.
Sandra went above and beyond in her service. People like her are why I stay with PennyMac!!!
Business response:
Hi David - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day.
This company bought out my mortgage from another company. In the transaction, I wasn’t notified that my mortgage insurance wasn’t going to be renewed. I now owe months of back pay on home insurance. I will be switching mortgage at the soonest opportunity that makes sense. These guys couldn’t even give me a courtesy waiving of the back pay. Most companies will. This one doesn’t. Beware. They didn’t even call me, but called me during that same time to try and get me to refinance. Go figure.
Business response:
Hi Anthony - We'd like to learn more about your experience so we can improve our services. If you're interested, could you please text us at (805) 716-6348? We appreciate your time. Standard text messaging rates may apply*
Chaix and Laura made the process very smooth. Their response time to calls and questions was very quick, and I made sure they got what they needed in a timely manner.
Business response:
Hi Danielle - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply*
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 48,622 reviews.
When is PENNYMAC open?
PENNYMAC is open now. It will close at 7:00 p.m.