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PENNYMAC

4.4

About this business

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.449,195 reviews
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Thomas V.'s profile image
Thomas V. 
20 hours ago

Paulette was exceptional and very helpful. Christine was also excellent, flexible, and easy to work with. Very appreciative of those two. Only negative is the slowness of the Underwriting team getting back with updated loan estimates and changes. Overall still fine tho. Paulette and Christine were great 

Business response:

Hi Thomas - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day. 

Gerard D.'s profile image
Gerard D. 
20 hours ago

Relatively painless experience. Paperwork and subsequent Notary worked out well with no issues. Veronica kept me apprised of what the loan status was. 

Business response:

Thank you for the positive review, Gerard! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Boyce S.'s profile image
Boyce S. 
2 days ago

Very smooth process and everyone worked well to get to the finish line. 

Business response:

Thank you for taking the time to share your experience with us, Boyce. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply* 

Jennifer N.'s profile image
Jennifer N. 
2 days ago

Wonderful 

Business response:

Thank you for taking the time to share your experience with us, Jennifer. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply* 

Johanna M.'s profile image
Johanna M. 
2 days ago

Jamie is amazing. Real talk. He's about the only thing that went right in this transaction. 

Business response:

Thank you for the positive review, Johanna! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Daniel C.'s profile image
Daniel C. 
3 days ago

Austin and Nancy has been a pleasure to work with very professional 

Business response:

Thank you for taking the time to share your experience with us, Daniel. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply* 

Lisa B.'s profile image
Lisa B. 
4 days ago

John and Rosario were both very organized, and responsive. It was easy to work with them 

Business response:

Hi Lisa - Your feedback is greatly appreciated. Thank you for the review. 

Walter H.'s profile image
Walter H. 
4 days ago

Everyone was very friendly, helpful and professional. They made the whole process easy. We are very appreciative! 

Business response:

Hi Walter - Your feedback is greatly appreciated. Thank you for the review. 

Eric M.'s profile image
Eric M. 
6 days ago

Excellent one-on-one service and extremely helpful throughout the mortgage process. 

Business response:

Hi Eric - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 49,195 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 5:00 p.m.