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PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,205 reviews
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Kevin L.'s profile image
Kevin L. 
11 hours ago

It was a great experience. Everyone was helpful throughout each step of the process. 

Najee H.'s profile image
Najee H. 
14 hours ago

Grace was phenomenal throughout the entire process. She handled all the issues and concerns quickly and ensured an on time closing. She even went out of her way to deal with issues from the title company and realtor when they were unresponsive. 

Juan P.'s profile image
Juan P. 
21 hours ago

This is my third loan with Penny Mac Sandra was absolutely amazing throughout the whole process  

Tomalge W.'s profile image
Tomalge W. 
a day ago

Rosario was amazing. The process was so smooth. I will recommend you to everyone I know 

Connie J.'s profile image
Connie J. 
4 days ago

Our Loan Officer Barry was very easy and pleasant to work with. 

Jorge R.'s profile image
Jorge R. 
5 days ago

I appreciate the professional support I have received 

Daniel R.'s profile image
Daniel R. 
5 days ago

the whole team was great. the home buying experience was very easy and stress free 

Robert S.'s profile image
Robert S. 
5 days ago

Without Faiza and Layal, we wouldn't have our retirement home. We were downsizing and had a short window in which to Close - including completing a VA process. They did it, on time, made it easy, kept us in the loop all the way. Awesome!  

Claudette J.'s profile image
Claudette J. 
5 days ago

If I could give zero stars I would Its not their employees (per say) ots the games they play when you try to pay them off. Frist of all they want a wire transfer. So if you use bill pay and it was sent by wire where you have a limit that you can send they don't consider that a wire. I made two payments to the before the deadline and lst they tried to take the following months payment out of it and then when the 2nd payment went in from my banks wire transfer. They still wanted to bill us for mostly escrow the next month. Whe... read more

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,205 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open at 6:00 a.m.