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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Barry was very patient and thorough during the process. Unfortunately, towards the end we hit a road block in the closing process due to the delay of appraisal. Barry always answered my calls when able if he couldn’t answer, he would text me. There was times he could understand my stress and he would always helped the best he could. He even assured me that he had his team and management working on it. Then shortly later his manager reached out to me. He truly cared about getting my loan to closing. At the end of it I felt li... read more
Business response:
We appreciate your patience during the closing process and are glad Barry and his manager supported you throughout. Your kind words about their dedication and the customer relationship mean a lot. We'll be sure to share your appreciation with them. For any questions or further assistance, please text us at (805) 716-6348.
Tyra was a dream to work with. She was very helpful and kind.
Business response:
Thank you for sharing your experience with our team. We’re delighted to hear about your positive staff interaction, and we’ll be sure to share your kind words with Tyra. If you have any questions or need further assistance, please feel free to text us at (805) 716-6348.
Sheila and Sandra were great to work from from application questions to keeping the loan processing and closing on track they did a wonderful job.
Business response:
Thank you for your wonderful feedback! We're delighted Sheila and Sandra made your loan process smooth and efficient. We'll be sure to share your kind words with them. If you have any questions or need further assistance, please feel free to text us at (805) 716-6348.
The entire process was so easy. Everyone involved was very easy to work with. They kept us advised of each step. I highly recommend Penny Mac!
Business response:
Thank you for sharing your experience! We're delighted the process was smooth and our team kept you informed throughout. Your feedback about our communication means a lot. If you have any questions or need further assistance, please feel free to text us at (805) 716-6348.
Very professional!
Business response:
Thank you for recognizing our professionalism! We’re delighted to know you had a great experience with Pennymac. If you have any questions or need further assistance, please feel free to text us at (805) 716-6348.
The process was straight forward and everyone was quick to respond to any questions I had. Thank you!!
Business response:
We’re delighted you found the process smooth and our team responsive. Your positive experience with Pennymac means a lot to us. If you have any questions or need further assistance, please feel free to text us at (805) 716-6348.
Tyra helped us close quickly and was friendly and easy to work with!
Business response:
We’re delighted you had a smooth and speedy closing experience with us. Your kind words about Tyra will be shared with her. Thank you for choosing Pennymac. If you have any questions or need further assistance, please feel free to text us at (805) 716-6348.
Carley and Paulette were fantastic to work with. I was doing two separate applications at the same time. We had some underwriting issues on one, but it could not have gone smoother and better from my point of view. ALL OF YOUR PEOPLE SHOULD STRIVE TO BE LIKE CARLEY AND PAULETTE.
Business response:
Thank you for your wonderful feedback! We're delighted Carley and Paulette made your experience so positive, and we'll be sure to share your appreciation with them. It's great to hear the application process went smoothly. If you have any questions or need further assistance, please text us at (805) 716-6348.
The process was made very easy by your team members.
Business response:
Thank you for highlighting how smooth the process was with our team. We’ll be sure to share your kind words with everyone involved. If you have any questions or need further assistance, please feel free to text us at (805) 716-6348.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 49,562 reviews.
When is PENNYMAC open?
PENNYMAC is open now. It will close at 7:00 p.m.