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PENNYMAC

4.4

About this business

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.449,439 reviews
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Janette R.'s profile image
Janette R. 
14 hours ago

Jamie was so great to deal with all obstacles that can up and was very helpful in getting our needs taken care of highly appreciated 

Business response:

Thank you for your wonderful feedback! We're delighted Jamie made a positive impact and will be sure to share your appreciation. Providing helpful service is always our goal at Pennymac. If you have any questions or need further assistance, please feel free to text us at (805) 716-6348. 

Deborah M.'s profile image
Deborah M. 
a day ago

Matthew Warnecke and James Wright were both outstanding. They were friendly and helpful and made me feel comfortable and on top of things throughout the process. 

Business response:

Thank you for sharing your experience with Pennymac. We're delighted you felt supported throughout the process, and we'll be sure to share your kind words with Matthew and James. It's wonderful to know our staff performance made a difference. For any questions or further assistance, please text us at (805) 716-6348. 

Michael S.'s profile image
Michael S. 
a day ago

Great job and engagement! 

Business response:

Thank you for your positive feedback on our team's job and engagement. We're glad you had a great experience with Pennymac. If you have any questions or need further assistance, please feel free to text us at (805) 716-6348. 

Joseph H.'s profile image
Joseph H. 
a day ago

Amari (April) and Norma were both very professional and great to work with. 

Business response:

Thank you for sharing your experience with Amari and Norma. We truly value your feedback and will be sure to share your kind words with them. Staff professionalism is very important to us at Pennymac. If you have any questions or need further assistance, please text us at (805) 716-6348. 

Robert G.'s profile image
Robert G. 
a day ago

I loved every moment of working with your team to get my loan secured everyone was helpful and friendly, they responded in a timely manner and was very knowledgeable about everything I needed to submit thank you very much For having such awesome employees I wish it was possible to send Jamie lunch cause he did amazing 

Business response:

Thank you for sharing your experience with Pennymac! We're delighted our team made the loan process smooth and enjoyable. Jamie’s dedication will be celebrated with the team. If you have any questions or need further assistance, please feel free to text us at (805) 716-6348. 

Timothy W.'s profile image
Timothy W. 
2 days ago

Barry and David were great, David was available for questions via text even on his off day and evening took take for text and calls to questions in the evening hours. 

Business response:

Thank you for highlighting our team's dedication and availability. We'll be sure to share your kind words with Barry and David. At Pennymac, we value positive feedback about staff performance and availability. For any questions or further assistance, please feel free to text us at (805) 716-6348. 

Jeffrey H.'s profile image
Jeffrey H. 
6 days ago

Great team. Very responsive and helpful 

Business response:

Thank you for recognizing our team's dedication and service quality. We're delighted to know you had a positive experience with Pennymac. If you have any questions or need further assistance, please feel free to text us at (805) 716-6348. 

Raeleshia C.'s profile image
Raeleshia C. 
6 days ago

Had an excellent experience with all members involved in the loan process. 

Business response:

Thank you for sharing your positive experience with our team and the loan process. We’ll be sure to share your appreciation with everyone involved. If you have any questions or need further assistance, please feel free to text us at (805) 716-6348. 

Michael M.'s profile image
Michael M. 
a week ago

Roger, Veronica, and the entire team were very professional, proficient, and easy to work with. 

Business response:

Thank you for sharing your experience with our team. We’re delighted you found Roger, Veronica, and everyone professional and easy to work with. Your appreciation will be shared with them. Staff professionalism is something we truly value at Pennymac. For any questions or further assistance, please text us at (805) 716-6348. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 49,439 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.