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PENNYMAC

4.4

About this business

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,808 reviews
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Brian C.'s profile image
Brian C. 
10 hours ago

My experience was very professional and friendly. I would definitely recommend this service to others. Thank you Tate for the beginning of the process and thank you Liam for completing the process with us! 

Business response:

Thank you for taking the time to share your experience with us, Brian. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply* 

Christopher D.'s profile image
Christopher D. 
17 hours ago

Rosario was the best. Always responded and thorough  

Business response:

Thank you for the positive review, Christopher! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Christopher D.'s profile image
Christopher D. 
a day ago

Antonio and Rosario are the best. They were there for me the entire process and was very responsive and went above and beyond. I was fortunate to have them assist me 

Business response:

Hi Christopher - Your feedback is greatly appreciated. Thank you for the review. 

Walter F.'s profile image
Walter F. 
4 days ago

Very friendly, professional people, who were very helpful!! 

Business response:

Hi Walter - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Randy W.'s profile image
Randy W. 
5 days ago

Everyone was very kind and professional. Fairly easy process. Only thing I would change would be if you could pay Credit Card companies directly instead of mailing us the checks. Thanks for all your help. 

Business response:

Hi Randy - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply* 

Patricia R.'s profile image
Patricia R. 
5 days ago

Thank You 

Business response:

Thank you for the positive review, Patricia! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Evelyn T.'s profile image
Evelyn T. 
5 days ago

I have already referred another veteran to you.  

Business response:

Hi Evelyn - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day. 

Jaime F.'s profile image
Jaime F. 
a week ago

I was looking to get a Home Equity, so I reached out to PennyMac since they are with whom I have my home mortgage with. The day before we were closing on the loan, I get a call from them that we cannot close because we needed a payoff letter from one of the loans I was paying off. We had to push the closing to another date. What an inconvenience. Then they use a title company called Townsgate Closing Services. If you have a say PLEASE stay away from using Townsgate. I had to mail the payoff checks, and one got lost in the ma... read more

Business response:

Hi Jaime - We'd like to learn more about your experience so we can improve our services. If you're interested, could you please text us at (805) 716-6348? We appreciate your time. Standard text messaging rates may apply* 

Madeline N.'s profile image
Madeline N. 
a week ago

test 

Business response:

Hi Madeline - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,808 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open at 6:00 a.m.