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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
great job. very personable, patient and knowledgeable.
Business response:
Hi Karen - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply*
Norma was a pleasure to work with and she was available to answer any questions I had throughout this entire process and always responded in a timely manner. Great customer service!
Business response:
Thank you for the positive review, Latoya! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply*
He was very responsive and professional
Business response:
Hi Delma - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply*
I came back to PennyMac because of my past experience with you. Great experience, friendly and helpful people.
Business response:
Hi Laurie - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply*
Jamie was great!
Business response:
Thank you for the positive review, Stephen! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply*
I love PennyMac also that you don’t sell your loans
Business response:
Hi Miriam - Your feedback is greatly appreciated. Thank you for the review.
Wonderful
Business response:
Hi Marybelle - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day.
Sandra B was absolutely wonderful to work with. She told me precisely what documents were needed, where I could obtain them and assisted me in uploading them. She answered all my questions. Any call to her was timely responded to. Im most appreciative of her assistance. Juan was great too in getting the application open, followup phone calls until I was ready to lock things down. He like Sandra was friendly and provided a great customer experience. Pennymac is lucky to have both these wonderful employees
Business response:
Thank you for taking the time to share your experience with us, Candace. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply*
Thomas my loan Officer was great and Rosario my loan processor was amazing as well. Great Job.
Business response:
Hi John - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 49,302 reviews.
When is PENNYMAC open?
PENNYMAC is open now. It will close at 5:00 p.m.