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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
My team was great and knowledgeable. I could have asked for better professionals to be in my corner
Business response:
Hi Danielle, thank you for sharing your experience with Pennymac. We are thrilled that our team knowledge provided the dedicated support you needed throughout your home financing journey. If you have any further questions, you can text us at (805) 716-6348.
Everything went quickly and there were no suprises
Business response:
Hi Charles, thank you for choosing Pennymac. We are delighted that you enjoyed a smooth overall experience with our team. If you ever have any questions or need further assistance, please text us at (805) 716-6348.
Sandra and Hunter were great to work with and very helpful. They made a lot of calls and worked behind the scenes making the house buying process easy! This is my 2nd mortgage with Penny Mac
Business response:
Hi Leigh, thank you for choosing Pennymac again! We will gladly share your kind appreciation with Sandra and Hunter for delivering exceptional customer service. For any questions or further assistance, you can text us at (805) 716-6348.
The Staff were fantastically successful.
Business response:
Hi Donna, thank you for your wonderful feedback. We are thrilled to hear about your great experience, and we will certainly share your appreciation with our staff. If you have any questions or need further assistance, please feel free to text us at (805) 716-6348.
I work with two of the most impressive loan personnel I have ever dealt with. Barry Morrow and Rashid Achsikazi are phenomenal and so courteous and professional. This has been the absolute best home loan we have ever had processed! Both men are hard working, prompt, and effective. You are a lucky company to have such outstanding customer service in them.
Business response:
Hi Richard, thank you for your feedback! We are thrilled to hear about your seamless loan processing experience and will happily share your appreciation with Barry and Rashid. For any questions or further assistance, you can reach us by text message at (805) 716-6348.
PennyMacs pattern of harassment, false statements, and repeated threats to take my home while actively working with them, is putting me under such extreme pressure that I strongly believe they are trying to drive me to kill myself so they can acquire my home.
Business response:
Ellen, your well-being and peace of mind are of the utmost importance to Pennymac. We want to ensure your account concerns are addressed directly with appropriate care. Please text us at (805) 716-6348 for immediate assistance with any questions or next steps.
Veronica was very helpful and extremely fast in her response to my questions. The smoothest loan process I ever completed.
Business response:
Hi Roger, thank you for choosing Pennymac! We are delighted that you had such a seamless loan process, and we will gladly share your appreciation with Veronica. For any questions or further assistance, please text us at (805) 716-6348.
Diana was awesome to work with from day one she made sure I had all the right paperwork she made sure I had all my goals met that I wanted to and she made sure the closing process from start to finish and just everything in between was awesome she was super communicative and answered any questions that I had at any moment. I can’t say any more great things about her. It was such a great experience.
Business response:
Hi Jared, thank you for choosing Pennymac. We will share your kind appreciation with Diana, who strives to deliver outstanding customer service every step of the way. For any questions or further assistance, you can text us at (805) 716-6348.
When I got transferred to the loan success team and Sandra Benavidez was my account manager I was more than thrilled and happy with the results that she had with me. She was so communicative and always ready to answer my questions and always following up with me if I had any action items to do, you could really tell her number one goal was to get me to closing, and that was so great for me and she was a rockstar. I couldn’t say any more great things about her she was awesome.
Business response:
Thank you for choosing Pennymac, Jared. We will gladly share your kind words with Sandra for providing exceptional customer service. For any questions or further assistance, please text us at (805) 716-6348.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 49,711 reviews.
When is PENNYMAC open?
PENNYMAC is open now. It will close at 5:00 p.m.