This profile has been claimed by the business owner or representative.
PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
I was kept up to date during the whole process. Everyone was great. Thank You
Business response:
Thank you for your wonderful feedback! We're delighted you had a positive experience with our team and that communication met your expectations. We'll be sure to share your kind words with everyone. If you have any questions or need further assistance, please feel free to text us at (805) 716-6348.
Sandra And travis Were the best !!
Business response:
Thank you for highlighting our staff! We truly appreciate your recognition of Sandra and travis, and will be sure to share your kind words with them. At Pennymac, we’re proud of our dedicated team. For any questions or further assistance, please text us at (805) 716-6348.
Our loan officer Shirley is such a pleasant person and was fantastic and very patient answering all our questions and we had a lot! Cesar of our Mortgage Success Team is great as well...he also was very patient and explained things in terms we could understand. We feel very fortunate they were on our team!
Business response:
Thank you for your wonderful feedback! We're delighted you had a great experience with our Loan Officer Service. We'll be sure to share your kind words with Shirley and Cesar. If you have any questions or need further assistance, please feel free to text us at (805) 716-6348.
She was quick to get back to me when I texted and quick to call back if she missed my call
Business response:
Thank you for highlighting our team's responsiveness! We'll be sure to share your kind words with her. We're glad you had a great experience with Pennymac. If you have any questions or need further assistance, please feel free to text us at (805) 716-6348.
The process was effortless really.
Business response:
Thank you for sharing your experience! We're delighted to know the process felt smooth and easy for you. At Pennymac, making things simple is always our goal. If you have any questions or need further assistance, please feel free to text us at (805) 716-6348.
Tyra was always very professional and responsive to my questions/needs. Thanks, Tyra!
Business response:
We truly appreciate your feedback and are delighted you experienced such professionalism from Tyra. We'll be sure to share your kind words with her. At Pennymac, staff professionalism is always a priority. For any questions or further assistance, please text us at (805) 716-6348.
Hunter and Rosario made this process very very simple for us.
Business response:
Thank you for your wonderful feedback! We're delighted the process was smooth for you. We'll be sure to share your kind words with Hunter and Rosario. If you have any questions or need further assistance, please feel free to text us at (805) 716-6348.
The team members are all efficient and professional. They guided me every step of the process and kept me informed. They communicate in a timely manner. Excellent service.
Business response:
Thank you for your wonderful feedback! We're delighted our team members made your experience smooth and professional. We'll be sure to share your kind words with them. Providing excellent service is always our goal. If you have any questions or need further assistance, please text us at (805) 716-6348.
Sandra was knowledgeable and made herself available every step of the process. Her friendly disposition always kept me calm and that made the experience less stressful. Sandra is truly a remarkable individual. Thank you for what you do.
Business response:
We’re delighted you had such a positive overall experience with us. Sandra’s dedication truly makes a difference, and your kind words will be shared with her. Thank you for choosing Pennymac. If you have any questions or need further assistance, please feel free to text us at (805) 716-6348.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 49,527 reviews.
When is PENNYMAC open?
PENNYMAC is open now. It will close at 7:00 p.m.