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PENNYMAC

4.4

About this business

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.449,342 reviews
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Aaron S.'s profile image
Aaron S. 
3 hours ago

I love how the team assembled to help me, communicated with me and how they cared about making things smooth. I also love how Pennymac kept my loan, instead of it being handled by a different company. The team made it easy to open my eyes to my benefits as a Veteran, making it a smooth change for my family and I. 

Business response:

Hi Aaron - Your feedback is greatly appreciated. Thank you for the review. 

David P.'s profile image
David P. 
a day ago

Barry Morrow did an amazing job communicating and making my loan process incredibly smooth. I've been a very happy Pennymac customer for years, and my experience with Barry and the whole team reinforced why you guys are the best at what you do. Thank you all for making my loan process so pleasant and easy. 

Business response:

Hi David - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply* 

Bonnesia B.'s profile image
Bonnesia B. 
a day ago

Thank you so very much. My team was awesome!!! 

Business response:

Thank you for taking the time to share your experience with us, Bonnesia. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply* 

Jeffrey M.'s profile image
Jeffrey M. 
a day ago

Third loan with PennyMac and every one of them has been smooth. 

Business response:

Thank you for taking the time to share your experience with us, Jeffrey. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply* 

Darren S.'s profile image
Darren S. 
2 days ago

Great 

Business response:

Hi Darren - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Edward S.'s profile image
Edward S. 
2 days ago

Greatly appreciate support during this transition to Lafayette. It is good to know that all the legal aspects are taken care of providing a feeling of relief during the time of many worries. 

Business response:

Hi Edward - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Jeremy B.'s profile image
Jeremy B. 
3 days ago

Was a pleasant experience working with the individuals that I did. Was the epitome of what customer service should be as the standard. Thanks 

Business response:

Hi Jeremy - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Kimberly J.'s profile image
Kimberly J. 
3 days ago

seemless process with updates all along the way! 

Business response:

Hi Kimberly - Your feedback is greatly appreciated. Thank you for the review. 

Mark P.'s profile image
Mark P. 
5 days ago

Each person I communicated with was professional and kind. Every question was answered and explained until I was completely satisfied. From my perspective, this process was easy but I know it took many hours of hard work on your side. Thank you! You’re efforts and professionalism was greatly appreciated! 

Business response:

Hi Mark - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 49,342 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 5:00 p.m.