This profile has been claimed by the business owner or representative.
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Paulette was exceptional and very helpful. Christine was also excellent, flexible, and easy to work with. Very appreciative of those two. Only negative is the slowness of the Underwriting team getting back with updated loan estimates and changes. Overall still fine tho. Paulette and Christine were great
Business response:
Hi Thomas - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day.
Relatively painless experience. Paperwork and subsequent Notary worked out well with no issues. Veronica kept me apprised of what the loan status was.
Business response:
Thank you for the positive review, Gerard! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply*
Very smooth process and everyone worked well to get to the finish line.
Business response:
Thank you for taking the time to share your experience with us, Boyce. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply*
Wonderful
Business response:
Thank you for taking the time to share your experience with us, Jennifer. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply*
Jamie is amazing. Real talk. He's about the only thing that went right in this transaction.
Business response:
Thank you for the positive review, Johanna! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply*
Austin and Nancy has been a pleasure to work with very professional
Business response:
Thank you for taking the time to share your experience with us, Daniel. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply*
John and Rosario were both very organized, and responsive. It was easy to work with them
Business response:
Hi Lisa - Your feedback is greatly appreciated. Thank you for the review.
Everyone was very friendly, helpful and professional. They made the whole process easy. We are very appreciative!
Business response:
Hi Walter - Your feedback is greatly appreciated. Thank you for the review.
Excellent one-on-one service and extremely helpful throughout the mortgage process.
Business response:
Hi Eric - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply*
PENNYMAC has a 4.4 star rating with 49,195 reviews.
PENNYMAC is open now. It will close at 5:00 p.m.