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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Shannon, Hilda, and the rest of your team, thank you so much for all your help in making this transaction a success. From the start to finish, we had our questions answered and the constant communication between everyone made the entire process run smoothly.
Business response:
Hi James - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply*
These comments apply to PennyMac as a service provider as a whole. I had a great experience with my loan officer and the loan success team, I had some frustrating experiences with the amount of documentation requests I received. They would often come a day or two apart and I felt like the process was just dragging out because there would be a new request every few days in addition to the bulk of requests that came up front. Some of the requests could include more specific information in terms of what they want as supporting ... read more
Business response:
Thank you for taking the time to share your experience with us, Michael. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply*
Amazing service from start to finish
Business response:
Hi Samuel - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day.
Hilda & Rick were professional, friendly and helpful at every step. They were always available for questions and returned voicemails very promptly. Excellent job.
Business response:
Thank you for the positive review, James! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply*
Nancy listened to all of our concerns & she advocated for us to receive the highest amount of equity on our home.
Business response:
Thank you for the positive review, Richard! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply*
Nancy was wonderful - informative, responsive and helpful!
Business response:
Hi Caitlin - Your feedback is greatly appreciated. Thank you for the review.
Barry was friendly, helpful and very prompt in answering my questions and concerns. He was wonderful to work with.
Business response:
Hi Jana - We are delighted to hear you had a great experience with us. Thank you for taking the time to give us your rating.
Great experience
Business response:
Hi Noah - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply*
Both our initial experience with Megan, followed by our experience with Jamie, was exceptional. They made the whole process pleasant and stress-free. They were always available to answer any of our questions, with a cheerful and patient demeanor. Because of my experience with Jaimee and Megan, I would highly recommend a mortgage through Pennnymac.
Business response:
Hi Debra - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply*
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 48,659 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open at 6:00 a.m.