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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Great experience again.
Business response:
Hi Jonathan - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply*
Great job. No complaints.
Business response:
Hi Christian - Your feedback is greatly appreciated. Thank you for the review.
Rosario was very thorough throughout the entire home buying process. She made sure I understood every step of the way and explained things to where it wasn't complicated to comprehend. Rosario was fantastic. 10 out of 10 couldn't recommend any higher!
Business response:
Hi Taylor - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day.
I had an awesome experience with PennyMac. From communication to efficiency, everything was handled professionally and smoothly. I would definitely recommend them to others.
Business response:
Thank you for taking the time to share your experience with us, Ovidio. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply*
I appreciate the options given for me. I wasn't pressured t do one thing over another. Liam and Andy were awesome!
Business response:
Thank you for the positive review, Anjanette! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply*
Thank you
Business response:
Hi Keva - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply*
Owen and Liam were like a dynamic duo. They made the process seamless.
Business response:
Hi Mary - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day.
Great job,
Business response:
Thank you for the positive review, Douglas! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply*
If I could give zero stars, I would. It is now January, and I initially signed my refinance documents in September. I was required to “re-close” three separate times due to errors on the company’s side. During one closing, the notary failed to include four required pages. I was later told not to worry because there was a “loophole” and that everything was fine. I was explicitly told my next mortgage payment would be due in December. This was incorrect—the payment was actually due in November. As a result of this misinformati... read more
Business response:
Hi Raquel - Thank you for your feedback. We'd like to learn more about how we can improve your experience with us. If you're interested, please text us at (805) 716-6348. Thank you. Standard text messaging rates may apply*
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 48,900 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open at 6:00 a.m.