PENNYMAC's cover image

This profile has been claimed by the business owner or representative.

PENNYMAC

4.4

About this business

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

Get directions
WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,951 reviews
Select a rating
James B.'s profile image
James B. 
6 hours ago

Excellent 

Business response:

Thank you for taking the time to share your experience with us, James. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply* 

Clinton B.'s profile image
Clinton B. 
a day ago

Every time I had a question or concern and reached out, they were always responding within a very timely manner. Very friendly to work with. Made it less stressing throughout the whole process. 

Business response:

Thank you for the positive review, Clinton! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Sarah Tran B.'s profile image
Sarah Tran B. 
2 days ago

All the service officers are very helpful and detail to help me complete my refinancing project. 

Business response:

Thank you for the positive review, Sarah! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Rosalinda C.'s profile image
Rosalinda C. 
3 days ago

Very attentive and clear on the entire process. 

Business response:

Thank you for taking the time to share your experience with us, Rosalinda. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply* 

Maria R.'s profile image
Maria R. 
5 days ago

I am very satisfied with the service provided by everyone involved with the refinancement of my loan. It all flowed seamlessly and I knew every step of the way what the status of my progress was. My loan closed on our target date and my escrow officer was very knowledgeable and efficient. 

Business response:

Thank you for the positive review, Maria! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Francis M.'s profile image
Francis M. 
6 days ago

Sandra Bianvidez was a great loan officer. She kept me informed at every stage of the application. I was very impressed with her professionalism and customer service. 

Business response:

Hi Francis - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Gladys B.'s profile image
Gladys B. 
6 days ago

Rosario was patience, kind and supportive and I appreciated that. 

Business response:

Hi Gladys - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply* 

Liza C.'s profile image
Liza C. 
a week ago

None at this time. Thank you. 

Business response:

Thank you for the positive review, Liza! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Joshua P.'s profile image
Joshua P. 
a week ago

you all have been amazing! thank you! 

Business response:

Hi Joshua - Your feedback is greatly appreciated. Thank you for the review. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,951 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.