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PENNYMAC

4.4

About this business

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.449,453 reviews
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Sonia H.'s profile image
Sonia H. 
19 hours ago

Thank you for everything you are amazing you helped with everything and every question II had Thank so much . 

Business response:

We truly appreciate your kind words and are delighted you found our service and helpfulness outstanding. Your feedback motivates us to continue delivering excellent experiences. If you have any questions or need further assistance, please feel free to text us at (805) 716-6348. Thank you for choosing Pennymac! 

Brian W.'s profile image
Brian W. 
a day ago

Thank you 

Timothy W.'s profile image
Timothy W. 
a day ago

Barry was great with the weekly updates. 

Business response:

Thank you for sharing your experience and highlighting Barry’s support with weekly updates. We’ll be sure to pass along your kind words to Barry. If you have any questions or need further assistance, please feel free to text us at (805) 716-6348. 

Steven H.'s profile image
Steven H. 
a day ago

My team was fantastic. They kept me updated regularly and closed ahead of schedule. My only suggestion would be to remove any unneeded documents from the request portal if they are no longer needed. 

Business response:

Thank you for highlighting our team's efficiency and dedication. We appreciate your feedback about the document portal and will share your kind words with the team. If you have any more suggestions or need further assistance, please feel free to text us at (805) 716-6348. 

Pablo T.'s profile image
Pablo T. 
2 days ago

Every member was very professional and courteous. We appreciate all their hard work. 

Business response:

Thank you for recognizing our team's professionalism and courtesy. We truly value your feedback and will share your appreciation with everyone. If you have any questions or need further assistance, please feel free to text us at (805) 716-6348. 

Janette R.'s profile image
Janette R. 
5 days ago

Jamie was so great to deal with all obstacles that can up and was very helpful in getting our needs taken care of highly appreciated 

Business response:

Thank you for your wonderful feedback! We're delighted Jamie made a positive impact and will be sure to share your appreciation. Providing helpful service is always our goal at Pennymac. If you have any questions or need further assistance, please feel free to text us at (805) 716-6348. 

Justice Rios L.'s profile image
Justice Rios L. 
6 days ago

Hi my husband and I just closed on our home on June 30th and our agent Sandra Benavidez was an incredible help! She was so patient, kind, and resourceful. Every step of the way she was there to help me understand every step of process so that I could understand better. I’m so grateful to her and pennymac ! 

Business response:

Thank you for sharing your experience and highlighting the outstanding agent performance. We’ll be sure to share your kind words with Sandra. We’re grateful you chose Pennymac for your home journey. If you have any questions or need further assistance, please text us at (805) 716-6348. 

Michael S.'s profile image
Michael S. 
6 days ago

Great job and engagement! 

Business response:

Thank you for your positive feedback on our team's job and engagement. We're glad you had a great experience with Pennymac. If you have any questions or need further assistance, please feel free to text us at (805) 716-6348. 

Joseph H.'s profile image
Joseph H. 
6 days ago

Amari (April) and Norma were both very professional and great to work with. 

Business response:

Thank you for sharing your experience with Amari and Norma. We truly value your feedback and will be sure to share your kind words with them. Staff professionalism is very important to us at Pennymac. If you have any questions or need further assistance, please text us at (805) 716-6348. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 49,453 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.