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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
The reps assigned to my HELOC were freaking amazing!! Thank you for relieving a lot of stress for my wife and I. 10 Stars!!
Business response:
Hi George, thank you for sharing your experience with Pennymac. We are thrilled to hear our team delivered exceptional customer service and made your HELOC process seamless and stress-free. You can text us at (805) 716-6348 for any questions or further assistance.
We have been using PennyMac for the last six years and have really enjoyed having them as our mortgage company. When we were looking to purchase a new home, someone told me of another company and their rates were extremely high so we checked back in with PennyMac. We had the pleasure to work with Gabino Diaz. He is so great! He is working for you. He’s also so kind and great at answering all the questions we had. I’m ready to invite him and his family over! We also worked closely with Nancy Olivas as our loan officer. She wa... read more
Business response:
Hi Kassondra, thank you for choosing Pennymac over the years! We will share your kind appreciation with Gabino and Nancy. Delivering competitive rates alongside an exceptional mortgage experience is always our goal. For any questions or further assistance, you can text us at (805) 716-6348.
From application to close in under 3 weeks! y'all Rock!!
Business response:
Hi Bruce, thank you for sharing your experience. We are thrilled that our swift turnaround time provided you with a seamless closing process. If you have any questions or need further assistance, you can reach us by text at (805) 716-6348.
Every was very kind, knowledgeable and informative every step of the way
Business response:
Hi Carrie-anne, thank you for sharing your feedback with Pennymac. We are thrilled to know you experienced excellent customer service throughout your journey. For any questions or further assistance, you can text us at (805) 716-6348.
Andre B and Nancy O were both awesome to work with. Both team members were available when needed and took time to answer all of my questions thoroughly. Nancy especially made sure this process was smooth and ended successfully. I would highly recommend others to work with them.
Business response:
Thank you for your feedback, Allyson! At Pennymac, we take pride in our customer service, and we will gladly share your appreciation with Andre and Nancy. For any questions or further assistance, please text us at (805) 716-6348.
Bryan and Hilda did a fantastic job from beginning to end. They made the whole process go smoothly and professionally. It was a pleasure dealing with them! Great communication and follow through.
Business response:
Hi Wayne, thank you for your feedback! We are thrilled to provide excellent customer service and will gladly share your appreciation with Bryan and Hilda. For any questions or further assistance, please text us at (805) 716-6348.
Joseph hair was very helpful and very diligent in making sure that information got relayed and went through everyone I spoke with worked with us very well
Business response:
Thank you for sharing your experience, Steven. We take pride in delivering exceptional customer service, and we will gladly share your kind feedback with Joseph. If you have any questions or need further assistance, you can text our team at (805) 716-6348.
Very Positive an professional
Business response:
Hi Timothy, thank you for sharing your feedback with Pennymac. We pride ourselves on delivering the highest level of professionalism throughout your home financing journey. For any questions or further assistance, you can reach us by text messaging (805) 716-6348.
Great customer service!
Business response:
Hi Ada, thank you for sharing your feedback. We are thrilled to hear you experienced excellent customer service with Pennymac. If you have any questions or need further assistance, please text us at (805) 716-6348.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 49,812 reviews.
When is PENNYMAC open?
PENNYMAC is open now. It will close at 7:00 p.m.