PENNYMAC

4.4

Mortgage Lenders
Westlake Village, CA

About this business

Finance Mortgage Lenders

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

Get directions

Weekday	Schedule	Status
Mon	6:00 a.m. to 7:00 p.m.
Tue	6:00 a.m. to 7:00 p.m.
Wed	6:00 a.m. to 7:00 p.m.
Thu	6:00 a.m. to 7:00 p.m.
Fri	6:00 a.m. to 7:00 p.m.
Sat	6:00 a.m. to 5:00 p.m.
Sun	Closed

4.449,722 reviews

Select a rating

Stella K.

3 hours ago

Nancy Olivas and Alex Johnson were our points of contact throughout our whole buying process. They were great to work with. They were always available with any questions and/or issues I had.

Kimberly J.

9 hours ago

Norma provided the best customer service! She was on top of EVERYTHING! Please promote her and give her a raise.

Business response:

Hi Kimberly, thank you for your kind words! We are thrilled to hear about your great customer service experience, and we will certainly share your appreciation with Norma. For any questions or further assistance, please text us at (805) 716-6348.

Danielle A.

5 days ago

My team was great and knowledgeable. I could have asked for better professionals to be in my corner

Business response:

Hi Danielle, thank you for sharing your experience with Pennymac. We are thrilled that our team knowledge provided the dedicated support you needed throughout your home financing journey. If you have any further questions, you can text us at (805) 716-6348.

Charles F.

6 days ago

Everything went quickly and there were no suprises

Business response:

Hi Charles, thank you for choosing Pennymac. We are delighted that you enjoyed a smooth overall experience with our team. If you ever have any questions or need further assistance, please text us at (805) 716-6348.

Leigh Wiley B.

6 days ago

Sandra and Hunter were great to work with and very helpful. They made a lot of calls and worked behind the scenes making the house buying process easy! This is my 2nd mortgage with Penny Mac

Business response:

Hi Leigh, thank you for choosing Pennymac again! We will gladly share your kind appreciation with Sandra and Hunter for delivering exceptional customer service. For any questions or further assistance, you can text us at (805) 716-6348.

Donna M.

6 days ago

The Staff were fantastically successful.

Business response:

Hi Donna, thank you for your wonderful feedback. We are thrilled to hear about your great experience, and we will certainly share your appreciation with our staff. If you have any questions or need further assistance, please feel free to text us at (805) 716-6348.

Richard C.

a week ago

I work with two of the most impressive loan personnel I have ever dealt with. Barry Morrow and Rashid Achsikazi are phenomenal and so courteous and professional. This has been the absolute best home loan we have ever had processed! Both men are hard working, prompt, and effective. You are a lucky company to have such outstanding customer service in them.

Business response:

Hi Richard, thank you for your feedback! We are thrilled to hear about your seamless loan processing experience and will happily share your appreciation with Barry and Rashid. For any questions or further assistance, you can reach us by text message at (805) 716-6348.

Ellen P.

a week ago

PennyMacs pattern of harassment, false statements, and repeated threats to take my home while actively working with them, is putting me under such extreme pressure that I strongly believe they are trying to drive me to kill myself so they can acquire my home.

Business response:

Ellen, your well-being and peace of mind are of the utmost importance to Pennymac. We want to ensure your account concerns are addressed directly with appropriate care. Please text us at (805) 716-6348 for immediate assistance with any questions or next steps.

Roger V.

a week ago

Veronica was very helpful and extremely fast in her response to my questions. The smoothest loan process I ever completed.

Business response:

Hi Roger, thank you for choosing Pennymac! We are delighted that you had such a seamless loan process, and we will gladly share your appreciation with Veronica. For any questions or further assistance, please text us at (805) 716-6348.