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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Scott and Barry were very informative and prompt about everything that needed take place in order for us to have a smooth and professional refinance process! The team never made my wife and I uncomfortable. They always kept us updated and aware of our status. Overall everything went great!
Business response:
Hi Ramoski - Your feedback is greatly appreciated. Thank you for the review.
I truly appreciate the thoroughness , coupled with courtesy and patience extended to me…. When I was bogging myself down I was bailed out by those assisting me
Business response:
Hi James - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day.
Pennymac did great helping close my loan. I would like to thank Veronica and her team
Business response:
Hi Marshall - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply*
Norma was very helpful & kept us informed of everything that needed to be done during the process of our loan
Business response:
Thank you for taking the time to share your experience with us, Albert. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply*
Amazing communication, honestly would recommend the company to anyone buying a home!
Business response:
Thank you for taking the time to share your experience with us, Ana. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply*
Ross as the loan processor and Veronica with the mortgage team were very attentive and pleasurable with our needs. The process went smoothly after a hiccup. Closing was awesome with a mobile notory. Excellent group of people that was helpful and very courteous. Thanks Pennymac for a job well done!
Business response:
Thank you for the positive review, Raymond! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply*
They made the experience "painless". Our questions were answered promptly. Norma was a terrific asset and truly helpful in every aspect of the process.
Business response:
Hi Douglas - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply*
Just like any other company, they're all about the money. Be prepared to have your mortgage payments increased yearly. Mine went up $90, and my insurance only increased by $30. They put $60 of fees in there that don't necessarily need to be there. Shady company, if you ask me!! Do not recommend!
Business response:
Hi Sheryl - Thank you for your feedback. We appreciate any opportunity to make your experience better. Please text us at (805) 716-6348 so we can assist you. Thank you, we hope you have a great day. Standard text messaging rates may apply*
Both William and Hilda did a phenomenal job of getting our loan to the closing table. Questions were promptly answered and clarifications were very helpful. I'm very grateful to have coordinated with them for this loan.
Business response:
Hi Rickey - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply*
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 49,009 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open on Monday at 6:00 a.m.