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PENNYMAC

4.4

About this business

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.449,184 reviews
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Daniel C.'s profile image
Daniel C. 
19 hours ago

Austin and Nancy has been a pleasure to work with very professional 

Business response:

Thank you for taking the time to share your experience with us, Daniel. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply* 

Lisa B.'s profile image
Lisa B. 
a day ago

John and Rosario were both very organized, and responsive. It was easy to work with them 

Business response:

Hi Lisa - Your feedback is greatly appreciated. Thank you for the review. 

Walter H.'s profile image
Walter H. 
a day ago

Everyone was very friendly, helpful and professional. They made the whole process easy. We are very appreciative! 

Business response:

Hi Walter - Your feedback is greatly appreciated. Thank you for the review. 

Eric M.'s profile image
Eric M. 
3 days ago

Excellent one-on-one service and extremely helpful throughout the mortgage process. 

Business response:

Hi Eric - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Craig H.'s profile image
Craig H. 
3 days ago

Such a good experience with her. 

Business response:

Thank you for the positive review, Craig! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Anette S.'s profile image
Anette S. 
4 days ago

Very professional, very friendly and very, very helpful. 

Business response:

Hi Anette - Your feedback is greatly appreciated. Thank you for the review. 

Robert B.'s profile image
Robert B. 
4 days ago

I have used PennyMac exclusively since 2014 (3 purchases and a refinance). They have been incredible every time! This go around with Nick (loan officer) and Grace (Team leader) were more than professionals - they were more like partners! We have a loan number with PennyMac but my wife and I never felt like that was all we were to them! Thank you Nick and Grace!!! 

Business response:

Hi Robert - Your feedback is greatly appreciated. Thank you for the review. 

Harry K.'s profile image
Harry K. 
4 days ago

She made my process smooth and fast! Always there to answer any questions I had! Literally the best service I ever recived thank you Veronica! If I ever have to Refiance again I want her to be the one to help me! 

Business response:

Hi Harry - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day. 

Michael R.'s profile image
Michael R. 
5 days ago

You have a great team of players there 

Business response:

Hi Michael - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply* 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 49,184 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.