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PENNYMAC

4.4

About this business

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.449,610 reviews
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David K.'s profile image
David K. 
3 hours ago

Very easy to work with, helpful in every way. I'm appreciated of the team. 

Business response:

Thank you for your kind words about our service and team. We truly value your feedback and will be sure to share your appreciation with everyone here. If you have any questions or need further assistance, please feel free to text us at (805) 716-6348. 

Paul W.'s profile image
Paul W. 
5 hours ago

Outstanding Service My experience with the Pennymac loan team was truly top tier. From start to finish, the loan officers were knowledgeable, professional, and genuinely caring. They took the time to help me navigate new waters with my VA home loan refinance and made the transition to a conventional loan as smooth as possible, with very little lag or disruption. Their guidance and assistance throughout the process made a significant difference. Thanks to the equity in my home and the expertise of this outstanding team, I was... read more

Business response:

Thank you for sharing your wonderful experience with our loan team. We're thrilled our guidance and support made a difference, especially in helping you achieve your financial goals and debt payoff. If you have any questions or need further assistance, please feel free to text us at (805) 716-6348. 

Robert L.'s profile image
Robert L. 
5 hours ago

The process was smooth and the team I had was outstanding. 

Business response:

Thank you for sharing your experience! We're delighted you found the process smooth and enjoyed working with our team. Your feedback motivates us to keep delivering excellent service. If you have any questions or need further assistance, please text us at (805) 716-6348. 

Oren I.'s profile image
Oren I. 
20 hours ago

Sandra and Stephanie are amazing!!! I received top level service!! I will keep recommending PennyMac to all my friends and colleagues :) 

Business response:

Thank you for your wonderful feedback! We're delighted you had such a positive service experience with Sandra and Stephanie, and we'll be sure to share your appreciation with them. Your recommendations mean a lot to us. If you have any questions or need further assistance, please text us at (805) 716-6348. 

Stephen T.'s profile image
Stephen T. 
3 days ago

Letisia Gonzales and Layal Zoueihed were better than perfect! Everything went so smoothly during our purchase. Letisia was extremely responsive and made everything easy for us to navigate and close with zero issues or distractions. AAAA++++! We love Pennymac! 

Business response:

Thank you for sharing your wonderful experience with our team. We’re thrilled the purchase and closing process was smooth for you. Your kind words for Letisia and Layal will be shared with them. If you have any questions or need further assistance, please text us at (805) 716-6348. 

Santiago M.'s profile image
Santiago M. 
3 days ago

That team did a good job 

Business response:

Thank you for recognizing our team's strong performance. We're delighted to know you had a positive experience with Pennymac. If you have any questions or need further assistance, please feel free to text us at (805) 716-6348. 

Charmaine W.'s profile image
Charmaine W. 
3 days ago

Thanks for the smooth process in completing the transaction 

Business response:

We appreciate your feedback and are glad you had a positive experience with the transaction process. Your satisfaction is important to us at Pennymac. If you have any questions or need further assistance, please feel free to text us at (805) 716-6348. 

Katie K.'s profile image
Katie K. 
3 days ago

Process was very easy and straightforward both communicated easily and explained what I needed. 

Business response:

Thank you for sharing your experience with Pennymac. We're delighted the process and communication met your expectations. Your feedback motivates us to keep delivering straightforward service. If you have any questions or need further assistance, please feel free to text us at (805) 716-6348. 

Henry Burbano C.'s profile image
Henry Burbano C. 
3 days ago

Súper 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 49,610 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.