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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Great customer service!
Business response:
Hi Ada, thank you for sharing your feedback. We are thrilled to hear you experienced excellent customer service with Pennymac. If you have any questions or need further assistance, please text us at (805) 716-6348.
The whole process went very smoothly, quickly and without hardly any effort on my part, highly recommend. You were aware of every step in the process at all times, very impressed!
Business response:
Hi Armettia, thank you for choosing Pennymac. We take pride in delivering clear communication throughout your entire journey. You can text us at (805) 716-6348 for any questions or further assistance.
I have a great experience overall. Cesar is the best of the best!!
Business response:
Hi Rhodora, thank you for sharing your positive overall experience with Pennymac! We will gladly share your kind words with Cesar. If you have any questions or need further assistance, please text us at (805) 716-6348.
Wonderful experience. Top Notch Service. 100/100
Business response:
Hi Everett, thank you for choosing Pennymac! We are delighted to know our dedicated team provided you with an exceptional experience throughout your journey. If you ever have any questions or need further assistance, please text us at (805) 716-6348.
Amazing to work with! Super fast, patient, kind and just overall fantastic customer service!
Business response:
Hi Mckenna, thank you for sharing your feedback with Pennymac. We are thrilled you experienced exceptional customer service throughout your journey. For any questions or further assistance, please text us at (805) 716-6348.
I appreciated the consistent clear communication. They answered all questions accurately and were very knowledgeable about the processes.
Business response:
Hi Andreau, thank you for your feedback. At Pennymac, we prioritize clear communication and sharing knowledgeable guidance throughout your loan experience. For any questions or further assistance, you can text us at (805) 716-6348.
None at this time, thanks
Business response:
Hi William, thank you for sharing your 5-star rating with Pennymac. We truly appreciate your support and are glad to assist you. If you have any questions or need further assistance, you can reach us by text messaging at (805) 716-6348.
Liem played a big part in explaining the loan terms,helped make sure I received my deposit in every way, Thank you so much
Business response:
Hi Victor, thank you for your feedback! We will gladly share your appreciation with Liem for providing clear loan terms explanation and helpful support. For any questions or further assistance, please text us at (805) 716-6348.
Tony Trozera made this whole process come together and kept it running smoothly right up through our closing today. He is a Rockstar.
Business response:
Thank you for choosing Pennymac, Terri! We are thrilled to hear how seamless your closing process was and will gladly share your kind words with Tony. For any questions or further assistance, you can text us at (805) 716-6348.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 49,801 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open at 6:00 a.m.