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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
My LP Leticia was awesome. Very responsive with top notch service. Addressed my needs expeditiously and went above and beyond to get me to closing ahead of schedule.
Business response:
Thank you for sharing your experience and recognizing Leticia’s dedication. We’re delighted our team’s efficient service made your home financing process smooth. Your appreciation will be shared with Leticia. If you have any questions or need further assistance, please feel free to text us at (805) 716-6348.
Excellent
Business response:
Thank you for sharing your excellent experience with Pennymac. We're glad you enjoyed the overall experience and appreciate your trust in us for your home financing needs. If you have any questions or need further assistance, please feel free to text us at (805) 716-6348.
Paulette was helpful and friendly. She deserved a raise.
Business response:
Thank you for highlighting Paulette’s helpful and friendly service—your appreciation will be shared with her. At Pennymac, we’re proud of our dedicated staff and their commitment to our customers. If you have any questions or need further assistance, please feel free to text us at (805) 716-6348.
Alex and Nancy have both been extremely helpful throughout the entire process. They both maintain high levels of professionalism as well as meeting a "personable" side that is greatly appreciated. I would recommend Alex and Nancy to anyone that is looking to obtain a mortgage. The greatest part is that as we have been going through a wildfire total loss crisis of our old home, they have been found to be a great ally to rebuild and restart our lives from the ground up, literally. I will be extending my personal thank you to e... read more
Business response:
Thank you for sharing your experience and trusting Pennymac with your mortgage process. We’re grateful for your kind words and will share your appreciation with Alex and Nancy. It’s rewarding to know our team could support you during a challenging time. For any questions or further assistance, please text us at (805) 716-6348.
Letisia and Tommy were fantastic!
Business response:
Thank you for highlighting the outstanding staff performance from Letisia and Tommy. We’ll be sure to share your appreciation with them. Pennymac values your feedback and is committed to providing excellent service. For any questions or further assistance, please feel free to text us at (805) 716-6348.
Tyra was great throughout the entire process and she handled every interaction with professionalism and kindness
Business response:
Thank you for sharing your experience and highlighting Tyra’s professionalism throughout the process. We’ll be sure to share your kind words with her. If you have any questions or need further assistance, please feel free to text us at (805) 716-6348.
Nancy and the whole team were exceptional!!! I will always use PennyMac and suggest them to others!!
Business response:
Thank you for sharing your wonderful experience with our team and for your loyalty to Pennymac. We’ll be sure to share your kind words with Nancy and everyone involved. Our staff is dedicated to providing exceptional service. If you have any questions or need further assistance, please text us at (805) 716-6348.
Tyra Nunez-Martinez and Nicholas Bain were amazing to work with. Cannot say enough good things about their ability to explain the process, and help us navigate it quickly, efficiently and correctly. Would work with them anytime.
Business response:
Thank you for your wonderful feedback. We’re delighted you had such a positive staff interaction, and we’ll be sure to share your appreciation with Tyra and Nicholas. If you have any questions or need further assistance, please feel free to text us at (805) 716-6348.
It was a very easy straightforward process. My loan officer’s kept in contact with me answering questions throughout the entire process.
Business response:
Thank you for sharing your experience with Pennymac. We're glad the process was smooth and that your loan officer kept you informed every step of the way. We'll be sure to share your kind words with the team. If you have any questions or need further assistance, please text us at (805) 716-6348.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 49,639 reviews.
When is PENNYMAC open?
PENNYMAC is open now. It will close at 7:00 p.m.