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PENNYMAC - Westlake Village, CA

4.5
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About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.551,668 reviews
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Donald H.'s profile image
Donald H. 
on Birdeye

39 minutes ago

Working with everyone at Pennymac was great for another successful home purchase! 

Business response:

Hi Donald - Your feedback is greatly appreciated. Thank you for the review. 

Marlea B.'s profile image
Marlea B. 
on Birdeye

2 hours ago

Everyone was very pleasant to work and appreciate keeping me I formed at all times 

Business response:

Hi Marlea - Your feedback is greatly appreciated. Thank you for the review. 

Marianne T.'s profile image
Marianne T. 
on Birdeye

2 hours ago

I appreciated the check-ins and how readily available and helpful the team was during the loan process.  

Business response:

Hi Marianne - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Jason G.'s profile image
Jason G. 
on Birdeye

11 hours ago

Everyone did a great job and was very helpful. But Pascal Dylewicz is an absolute Saint and actual cared about my situation involving an ExWife. PLEASE give this man a handshake from me since I can't. Please, EMPLOYEE OF THE YEAR!! No Joke guys. JG. 

Business response:

Thank you for the positive review, Jason! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Melanie P.'s profile image
Melanie P. 
on Birdeye

14 hours ago

Rosario Lopez and Andrea Simpson were both exceptional to me. They talked and walked me through every step of the process. Even when I had questions that I may have even asked before they were patient and present each time that I needed them. 

Business response:

Hi Melanie - Your feedback is greatly appreciated. Thank you for the review. 

Charles K.'s profile image
Charles K. 
on Birdeye

18 hours ago

Yester was very helpful and provided us with answers promptly and efficiently. She conducted herself in a professional manner. You was a great representative for your firm.  

Business response:

Thank you for the positive review, Charles! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Barry B.'s profile image
Barry B. 
on Birdeye

18 hours ago

Streamlined efficient process second to none. 

Business response:

Hi Barry - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Josef P.'s profile image
Josef P. 
on Birdeye

19 hours ago

From beginning to end.. the entire PennyMac team was laser focused, very communicative and pleasant to speak to. Thank you!  

Business response:

Thank you for taking the time to share your experience with us, Josef. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply* 

Bradford J.'s profile image
Bradford J. 
on Birdeye

20 hours ago

Edna was fantastic. I did have 1 issue. The portal kept asking me to upload a home owner insurance policy, which I did numerous times. No one ever told me there was an error on the document. Was a vicious circle.  

Business response:

Hi Bradford - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 51,668 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open on Tuesday at 6:00 a.m. 

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com