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3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Both our loan officer, John Dorey, and our Mortgage Success Team Member, Barry Morrow, were incredibly attentive and helpful throughout our home-buying process. Special shout out to Barry, who was regularly checking in and regularly available to us via text/call when things got a bit confusing or frustrating. Thanks, PennyMac team!
Business response:
Thank you for the positive review, Jenna! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply*
Honestly the mortgage process can be painful and unpleasant. Hilda and Malcolm made this process COMPLETELY the opposite! They were professional, attentive, responsive and an absolute joy to work with! I am so grateful for them and your team. I will look to use PennyMac for any needs financial that can be met simply because of Hilda and Malcolm. Thank you so very much!!
Business response:
Thank you for taking the time to share your experience with us, Peter. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply*
It was seamless. Great service overall
Business response:
Hi Yolando - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply*
Barry and Ruben were phenomenal throughout our mortgage process. They were thorough, responsive and speedy. Their dedication allowed my family and me to get our offer accepted and close in less than 30 days. We’re first time homebuyers and did not know what to expect with this process, but the Pennymac team made it informative , quick and easy. Can’t thank the team enough! Highly recommend!
Business response:
Hi Eboni - Your feedback is greatly appreciated. Thank you for the review.
We appreciate Jamie’s support and expertise!
Business response:
Thank you for the positive review, Nathaniel! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply*
The process was simple and seamless. It was a great experience.
Business response:
Thank you for taking the time to share your experience with us, Gary. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply*
Thank you to everyone who helped us with this loan!! You were wonderful!!
Business response:
Hi William - Your feedback is greatly appreciated. Thank you for the review.
We were impressed with the timely and friendly response during the entire process.
Business response:
Thank you for the positive review, Leroy! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply*
I appreciate the individual attention in working on my refinancing!
Business response:
Hi David - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply*
PENNYMAC has a 4.4 star rating with 48,693 reviews.
PENNYMAC is open now. It will close at 7:00 p.m.