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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Jamie was fantastic to work with, he was prompt to respond, timely with all communications and clearly answered any questions I had!
Business response:
Hi Jessica - Your feedback is greatly appreciated. Thank you for the review.
Only one small thing and might not be 100% Pennymac - after approval basic 3 day payment process/wait - it’s more like a week - still waiting, so we shall see how long it might actually take..
Business response:
Hi Lynn - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply*
Roberto Montoya was my loan processing officer for my refinance. He was truly a pleasure to work with! From the moment I started the conversation regarding my financing options, Roberto was patient, thorough, and truly felt like he had my best interest at heart. I had several questions and clarifications during my refinance process, and would even message him late in the evening. Roberto went above and beyond and answered my question in an exceptionally timely manner, and really went out of his way to make sure I was satisfi... read more
Business response:
Hi Vidya - Your feedback is greatly appreciated. Thank you for the review.
Cameron Minton and Rosario Lopez made our experience seamless...Thank You
Business response:
Hi Thomas - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day.
Thank you for everything it was great!
Business response:
Hi Becky - Your feedback is greatly appreciated. Thank you for the review.
Jodie and Jamie were fantastic from start to finish.
Business response:
Hi Cheryl - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day.
He was quick to get back to us and not leaving us hanging, great guy
Business response:
Hi Stanley - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply*
Great service and communication
Business response:
Hi Joseph - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply*
My overall experience was very good. At one point when I felt like I was struggling the team assured me that they Got this me covered
Business response:
Thank you for the positive review, Bernard! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply*
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 49,139 reviews.
When is PENNYMAC open?
PENNYMAC is open now. It will close at 7:00 p.m.