PENNYMAC's cover image

This profile has been claimed by the business owner or representative.

PENNYMAC

4.4

About this business

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

Get directions
WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.449,001 reviews
Select a rating
Ana Martinez A.'s profile image
Ana Martinez A. 
11 hours ago

Amazing communication, honestly would recommend the company to anyone buying a home! 

Business response:

Thank you for taking the time to share your experience with us, Ana. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply* 

Raymond P.'s profile image
Raymond P. 
13 hours ago

Ross as the loan processor and Veronica with the mortgage team were very attentive and pleasurable with our needs. The process went smoothly after a hiccup. Closing was awesome with a mobile notory. Excellent group of people that was helpful and very courteous. Thanks Pennymac for a job well done! 

Business response:

Thank you for the positive review, Raymond! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Douglas P.'s profile image
Douglas P. 
a day ago

They made the experience "painless". Our questions were answered promptly. Norma was a terrific asset and truly helpful in every aspect of the process. 

Business response:

Hi Douglas - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Rickey T.'s profile image
Rickey T. 
2 days ago

Both William and Hilda did a phenomenal job of getting our loan to the closing table. Questions were promptly answered and clarifications were very helpful. I'm very grateful to have coordinated with them for this loan. 

Business response:

Hi Rickey - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply* 

Jessica D.'s profile image
Jessica D. 
6 days ago

Yester and Alex were fantastic to work with. Thank you. 

Business response:

Thank you for the positive review, Jessica! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Michael J.'s profile image
Michael J. 
a week ago

She was very professional and answered every question I had. 

Business response:

Thank you for the positive review, Michael! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Jimmie G.'s profile image
Jimmie G. 
a week ago

Paulette was very helpful through the entire process. She got back to me quickly when I had questions and we hit a few snags along the way. Very pleasant experience with her. 

Business response:

Hi Jimmie - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply* 

James B.'s profile image
James B. 
a week ago

Excellent 

Business response:

Thank you for taking the time to share your experience with us, James. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply* 

Clinton B.'s profile image
Clinton B. 
a week ago

Every time I had a question or concern and reached out, they were always responding within a very timely manner. Very friendly to work with. Made it less stressing throughout the whole process. 

Business response:

Thank you for the positive review, Clinton! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 49,001 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open at 6:00 a.m.