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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Aimee Mack my agent was amazing, very knowledgeable , if I left a message she got back to me ASAP, she was great made the experience so easy. Thank you
Business response:
Hi Andrew, thank you for sharing your positive overall experience with Pennymac. We will happily share your kind appreciation with Aimee. If you have any questions or need further assistance, please text us at (805) 716-6348.
I bought a lot of money in my life a lot of loans and never had one go this smooth. The professionalism from Penny Mac was outstanding and Townsend. God bless you all. Thank you very much. You need to pay Hilda more. She made me feel so comfortable through this whole thing, and all the people did the first gentleman I talked to made me feel like I was family. You guys are an awesome organization. I appreciate your helping the old man out. God bless you and be safe.
Business response:
Hi Roger, thank you for your kind words. We are thrilled our loan process provided such a seamless experience compared to past lenders. We will gladly share your appreciation with Townsend and Hilda. For any questions or further assistance, you can text us at (805) 716-6348.
Rosario was great
Business response:
Hi Yasiry, thank you for sharing your experience! We will gladly share your appreciation with Rosario and our staff. If you have any questions or need further assistance, please send a text message to (805) 716-6348.
just a easy transaction and fast! helpful staff.
Business response:
Hello Jennifer, thank you for sharing your experience with Pennymac. We are thrilled our team provided prompt customer service throughout your financing journey. If you have any questions or need further assistance, please text us at (805) 716-6348.
Jimmy and Barry were both very professional and knowledgeable. It was great working with them and they did everything I asked of them . Thank you to Pennymac and the great team members they have hired , thank you Jesse Rancourt
Business response:
Hi Jesse, thank you for your feedback. We are dedicated to providing excellent customer service and will gladly share your appreciation with Jimmy and Barry. You can text us at (805) 716-6348 for any questions or further assistance.
Great service. Friendly, helpful and very kind
Business response:
Thank you for sharing your feedback, Kornelia. Pennymac is thrilled to know our team provided outstanding customer service during your experience. For any questions or further assistance, you can text us at (805) 716-6348.
Sandra did a great job and was very responsive
Business response:
Thank you for sharing your experience, Reis! We will gladly share your kind feedback with Sandra. Providing attentive customer service is always a top priority for Pennymac. You can text us at (805) 716-6348 for any questions or further assistance.
Excellent professional staff; client oriented, patient and knowledgeable.
Business response:
Hi Peggy, thank you for sharing your feedback with Pennymac. We take pride in delivering dedicated customer service throughout your journey. You can text us at (805) 716-6348 for any questions or further assistance.
Thanks for the great professionalism and support
Business response:
Hi Dale, thank you for choosing Pennymac. We are thrilled to deliver dedicated customer support throughout your experience. Please feel free to text us at (805) 716-6348 if you have any questions or need further assistance.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 49,759 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open at 6:00 a.m.