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PENNYMAC

4.4

About this business

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.449,530 reviews
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Jon L.'s profile image
Jon L. 
6 hours ago

The process was made very easy by your team members. 

Business response:

Thank you for highlighting how smooth the process was with our team. We’ll be sure to share your kind words with everyone involved. If you have any questions or need further assistance, please feel free to text us at (805) 716-6348. 

Robert W.'s profile image
Robert W. 
23 hours ago

I liked that there was consistent check up calls, everything was explained thoroughly, and any questions asked were answered. 

Business response:

Thank you for sharing your experience! We're delighted you valued our consistent check up calls and clear communication throughout your journey with Pennymac. If you have any questions or need further assistance, please feel free to text us at (805) 716-6348. 

Susan T.'s profile image
Susan T. 
a day ago

I was kept up to date during the whole process. Everyone was great. Thank You 

Business response:

Thank you for your wonderful feedback! We're delighted you had a positive experience with our team and that communication met your expectations. We'll be sure to share your kind words with everyone. If you have any questions or need further assistance, please feel free to text us at (805) 716-6348. 

Franklin Disla M.'s profile image
Franklin Disla M. 
2 days ago

Sandra And travis Were the best !! 

Business response:

Thank you for highlighting our staff! We truly appreciate your recognition of Sandra and travis, and will be sure to share your kind words with them. At Pennymac, we’re proud of our dedicated team. For any questions or further assistance, please text us at (805) 716-6348. 

Albert F.'s profile image
Albert F. 
2 days ago

Our loan officer Shirley is such a pleasant person and was fantastic and very patient answering all our questions and we had a lot! Cesar of our Mortgage Success Team is great as well...he also was very patient and explained things in terms we could understand. We feel very fortunate they were on our team! 

Business response:

Thank you for your wonderful feedback! We're delighted you had a great experience with our Loan Officer Service. We'll be sure to share your kind words with Shirley and Cesar. If you have any questions or need further assistance, please feel free to text us at (805) 716-6348. 

Angelo M.'s profile image
Angelo M. 
2 days ago

She was quick to get back to me when I texted and quick to call back if she missed my call 

Business response:

Thank you for highlighting our team's responsiveness! We'll be sure to share your kind words with her. We're glad you had a great experience with Pennymac. If you have any questions or need further assistance, please feel free to text us at (805) 716-6348. 

Donna C.'s profile image
Donna C. 
2 days ago

The process was effortless really. 

Business response:

Thank you for sharing your experience! We're delighted to know the process felt smooth and easy for you. At Pennymac, making things simple is always our goal. If you have any questions or need further assistance, please feel free to text us at (805) 716-6348. 

Michael S.'s profile image
Michael S. 
2 days ago

Tyra was always very professional and responsive to my questions/needs. Thanks, Tyra! 

Business response:

We truly appreciate your feedback and are delighted you experienced such professionalism from Tyra. We'll be sure to share your kind words with her. At Pennymac, staff professionalism is always a priority. For any questions or further assistance, please text us at (805) 716-6348. 

Varun B.'s profile image
Varun B. 
2 days ago

Hunter and Rosario made this process very very simple for us. 

Business response:

Thank you for your wonderful feedback! We're delighted the process was smooth for you. We'll be sure to share your kind words with Hunter and Rosario. If you have any questions or need further assistance, please feel free to text us at (805) 716-6348. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 49,530 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 5:00 p.m.