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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Sandra went out of her way to be responsive, professional and helpful!
Business response:
Thank you for the wonderful feedback, Julie! At Pennymac, we take pride in delivering great customer service, and we will gladly share your praise with Sandra. You can text our team at (805) 716-6348 for any questions or further assistance.
Tyra is an asset to your company. She was with me hand in hand during this exciting and challenging event. She was friendly, knowledgeable and professional.
Business response:
Hi Ann, thank you for sharing your experience! We will gladly pass your appreciation along to Tyra for providing outstanding customer service throughout your journey. For any questions or further assistance, you can text us at (805) 716-6348.
She was always just calling to check in.
Business response:
Hi Carmelle, thank you for sharing your feedback. We are glad that our proactive communication provided you with attentive customer service throughout your experience. For any questions or further assistance, please text (805) 716-6348.
N/A
Norma provided the best customer service! She was on top of EVERYTHING! Please promote her and give her a raise.
Business response:
Hi Kimberly, thank you for your kind words! We are thrilled to hear about your great customer service experience, and we will certainly share your appreciation with Norma. For any questions or further assistance, please text us at (805) 716-6348.
My team was great and knowledgeable. I could have asked for better professionals to be in my corner
Business response:
Hi Danielle, thank you for sharing your experience with Pennymac. We are thrilled that our team knowledge provided the dedicated support you needed throughout your home financing journey. If you have any further questions, you can text us at (805) 716-6348.
Everything went quickly and there were no suprises
Business response:
Hi Charles, thank you for choosing Pennymac. We are delighted that you enjoyed a smooth overall experience with our team. If you ever have any questions or need further assistance, please text us at (805) 716-6348.
Sandra and Hunter were great to work with and very helpful. They made a lot of calls and worked behind the scenes making the house buying process easy! This is my 2nd mortgage with Penny Mac
Business response:
Hi Leigh, thank you for choosing Pennymac again! We will gladly share your kind appreciation with Sandra and Hunter for delivering exceptional customer service. For any questions or further assistance, you can text us at (805) 716-6348.
The Staff were fantastically successful.
Business response:
Hi Donna, thank you for your wonderful feedback. We are thrilled to hear about your great experience, and we will certainly share your appreciation with our staff. If you have any questions or need further assistance, please feel free to text us at (805) 716-6348.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 49,732 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.