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PENNYMAC

4.4

About this business

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.449,273 reviews
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Donald R.'s profile image
Donald R. 
5 hours ago

Grace was so helpful and patient. She checked in regularly and helped me understand what was happening at every stage of the way. 10/10 superstar. 

Business response:

Hi Donald - Your feedback is greatly appreciated. Thank you for the review. 

Kaitlyn F.'s profile image
Kaitlyn F. 
10 hours ago

My whole service team was excellent with every questions and step throughout the process. 

Business response:

Thank you for the positive review, Kaitlyn! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Michael B.'s profile image
Michael B. 
2 days ago

The closing time and help we got was beyond my expectations very exceptional service and ease. Thank you 

Business response:

Thank you for taking the time to share your experience with us, Michael. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply* 

Ollie O.'s profile image
Ollie O. 
2 days ago

bery pleased with the experience 

Business response:

Hi Ollie - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Sunshine S.'s profile image
Sunshine S. 
3 days ago

Tyra and Christoper were excellent to work with. Both were incredibly responsive and made this process pretty seamless! 

Business response:

Hi Sunshine - Your feedback is greatly appreciated. Thank you for the review. 

David M.'s profile image
David M. 
5 days ago

Professional flexible understanding 

Business response:

Hi David - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply* 

Jason N.'s profile image
Jason N. 
5 days ago

Ayman and James made our home purchase so easy. We are very happy with their service and PennyMac in general. 

Business response:

Thank you for taking the time to share your experience with us, Jason. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply* 

Keith W.'s profile image
Keith W. 
5 days ago

I DID NOT WANT TO TAKE A REFI CHAD SENT ME THE PAPERWORK ANYWAYS AFTER I TOLD HIM I DID NOT WANT TO! HE DID NOT LISTEN AT ALL AND MY CREDIT RATING DROP 11 PONTS WHICH HE LID ABOUT. FOR REAL. I DO NOT KNOW WHAT HAPPEN TO THIS COMANY! IF I COULD GIVE A 0 I WOULD. JEFFERY K WEST. 

Business response:

Hi Keith - Thank you for your feedback. We'd like to learn more about how we can improve your experience with us. If you're interested, please text us at (805) 716-6348. Thank you. Standard text messaging rates may apply* 

Lynn R.'s profile image
Lynn R. 
5 days ago

Awesome service 

Business response:

Thank you for taking the time to share your experience with us, Lynn. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply* 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 49,273 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.