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PENNYMAC

4.4

About this business

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.449,754 reviews
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Kornelia W.'s profile image
Kornelia W. 
4 hours ago

Great service. Friendly, helpful and very kind 

Business response:

Thank you for sharing your feedback, Kornelia. Pennymac is thrilled to know our team provided outstanding customer service during your experience. For any questions or further assistance, you can text us at (805) 716-6348. 

Reis B.'s profile image
Reis B. 
8 hours ago

Sandra did a great job and was very responsive 

Business response:

Thank you for sharing your experience, Reis! We will gladly share your kind feedback with Sandra. Providing attentive customer service is always a top priority for Pennymac. You can text us at (805) 716-6348 for any questions or further assistance. 

Peggy Harvey L.'s profile image
Peggy Harvey L. 
18 hours ago

Excellent professional staff; client oriented, patient and knowledgeable. 

Business response:

Hi Peggy, thank you for sharing your feedback with Pennymac. We take pride in delivering dedicated customer service throughout your journey. You can text us at (805) 716-6348 for any questions or further assistance. 

Dale L.'s profile image
Dale L. 
a day ago

Thanks for the great professionalism and support 

Business response:

Hi Dale, thank you for choosing Pennymac. We are thrilled to deliver dedicated customer support throughout your experience. Please feel free to text us at (805) 716-6348 if you have any questions or need further assistance. 

Stacey M.'s profile image
Stacey M. 
2 days ago

Thank you for making my dream come true!!! 

Business response:

Hi Stacey, we are thrilled to deliver a wonderful customer experience at Pennymac. Congratulations on reaching this incredible homeownership milestone! For any questions or further assistance, you can text us at (805) 716-6348. 

Jon M.'s profile image
Jon M. 
4 days ago

Ammie was easy to work with. Very nice and always answered questions 

Business response:

Hi Jon, thank you for your feedback! At Pennymac, we love delivering great customer service, and we will gladly share your kind appreciation with Ammie. For any questions or further assistance, you can text us at (805) 716-6348. 

Denise V.'s profile image
Denise V. 
5 days ago

Everyone was so friendly and helpful 

Business response:

Denise, thank you for your wonderful feedback. We take great pride in our staff friendliness and helpfulness to ensure your experience with Pennymac is seamless. If you have any questions or need further assistance, please text us at (805) 716-6348. 

Avrile R.'s profile image
Avrile R. 
5 days ago

Jamie was a pleasure to work with and others on the team. 

Business response:

Hi Avrile, thank you for your feedback. We are glad our staff provided a wonderful experience, and we will certainly share your appreciation with Jamie and the team. For any questions or further assistance, you can reach Pennymac by text messaging at (805) 716-6348. 

Julie H.'s profile image
Julie H. 
6 days ago

Sandra went out of her way to be responsive, professional and helpful! 

Business response:

Thank you for the wonderful feedback, Julie! At Pennymac, we take pride in delivering great customer service, and we will gladly share your praise with Sandra. You can text our team at (805) 716-6348 for any questions or further assistance. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 49,754 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open at 6:00 a.m.