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PENNYMAC

4.4

About this business

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.449,777 reviews
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Mignon J.'s profile image
Mignon J. 
20 minutes ago

Tyra has been nothing less than Fantastic. Whatever I needed she was there I can call her 15 times a day she will either answer and definitely called me back. I appreciate her in all the ways she helped me along this journey. She is a great person to work with and she helped me get this paperwork in as fast as possible. Thank you sooo much for everything Tyra M. 

Business response:

Thank you for sharing your experience, Mignon. We are glad to hear about your positive customer service journey and will happily share your compliments with Tyra. For any questions or further assistance, you can text us at (805) 716-6348. 

Isaac M.'s profile image
Isaac M. 
16 hours ago

Let us know if we qualify for more discount and notify us if rates drop 

Business response:

Hi Isaac, thank you for the five-star rating. Pennymac is dedicated to helping you explore valuable financing opportunities and keeping you informed as market conditions change. Please text us at (805) 716-6348 for any questions or further assistance. 

Kristopher J.'s profile image
Kristopher J. 
2 days ago

Matthew was amazing in answering all of my questions and informing me of my options! 

Business response:

Thank you for choosing Pennymac, Kristopher. We take pride in delivering exceptional customer service and will gladly share your appreciation with Matthew. For any further questions or assistance, you can reach us by texting (805) 716-6348. 

Joy C.'s profile image
Joy C. 
2 days ago

All individuals I worked with on this loan were fantastic! I enjoyed working with them all! Tyler, Sandra, & Ryan! 

Business response:

Hi Joy, thank you for sharing your positive loan experience with Pennymac! We will gladly share your kind appreciation with Tyler, Sandra, and Ryan. For any questions or further assistance, you can text us at (805) 716-6348. 

Audy D.'s profile image
Audy D. 
2 days ago

Awesome Service 

Business response:

Hi Audy, thank you for choosing Pennymac. We take pride in delivering exceptional service to support your home financing journey. If you have any questions or need further assistance, please text us at (805) 716-6348. 

Aubrey M.'s profile image
Aubrey M. 
3 days ago

Jarrell and Barry were super helpful in making this a smooth process. Can’t thank them enough for their help! 

Business response:

Hi Aubrey, thank you for your wonderful feedback! We are thrilled to hear you received great customer service, and we will be sure to share your appreciation with Jarrell and Barry. If you have any further questions, you can reach us by text messaging at (805) 716-6348. 

David K.'s profile image
David K. 
3 days ago

McKenzie was awesome throughout this process. She made it so easy and was always available to assist me. Please let her know she is a valuable resource. 

Business response:

Hi David, thank you for choosing Pennymac. We are glad you enjoyed such wonderful customer service, and we will gladly share your kind words with McKenzie. For any questions or further assistance, you can reach our team via text messaging at (805) 716-6348. 

Gorden H.'s profile image
Gorden H. 
3 days ago

I hope to refinance with PennyMac when the interest rates come down again, highly recommend 

Business response:

Hi Gorden, thank you for the wonderful recommendation! Pennymac looks forward to assisting you with refinancing whenever the timing is right for you. For any questions or further assistance, please text us at (805) 716-6348. 

Jonathan T.'s profile image
Jonathan T. 
4 days ago

Liem was so helpful and always answered any questions I had with a quickness … thank you so much ! 

Business response:

Hi Jonathan, thank you for your wonderful feedback! We will gladly share your appreciation with Liem, as we always strive to deliver excellent customer service. For any questions or further assistance, you can text us at (805) 716-6348. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 49,777 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open at 6:00 a.m.