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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
She was quick to get back to me when I texted and quick to call back if she missed my call
Business response:
Thank you for highlighting our team's responsiveness! We'll be sure to share your kind words with her. We're glad you had a great experience with Pennymac. If you have any questions or need further assistance, please feel free to text us at (805) 716-6348.
The process was effortless really.
Business response:
Thank you for sharing your experience! We're delighted to know the process felt smooth and easy for you. At Pennymac, making things simple is always our goal. If you have any questions or need further assistance, please feel free to text us at (805) 716-6348.
Tyra was always very professional and responsive to my questions/needs. Thanks, Tyra!
Business response:
We truly appreciate your feedback and are delighted you experienced such professionalism from Tyra. We'll be sure to share your kind words with her. At Pennymac, staff professionalism is always a priority. For any questions or further assistance, please text us at (805) 716-6348.
Hunter and Rosario made this process very very simple for us.
Business response:
Thank you for your wonderful feedback! We're delighted the process was smooth for you. We'll be sure to share your kind words with Hunter and Rosario. If you have any questions or need further assistance, please feel free to text us at (805) 716-6348.
The team members are all efficient and professional. They guided me every step of the process and kept me informed. They communicate in a timely manner. Excellent service.
Business response:
Thank you for your wonderful feedback! We're delighted our team members made your experience smooth and professional. We'll be sure to share your kind words with them. Providing excellent service is always our goal. If you have any questions or need further assistance, please text us at (805) 716-6348.
Sandra was knowledgeable and made herself available every step of the process. Her friendly disposition always kept me calm and that made the experience less stressful. Sandra is truly a remarkable individual. Thank you for what you do.
Business response:
We’re delighted you had such a positive overall experience with us. Sandra’s dedication truly makes a difference, and your kind words will be shared with her. Thank you for choosing Pennymac. If you have any questions or need further assistance, please feel free to text us at (805) 716-6348.
Pennymac is a wonderful company to work with. The have a culture of caring , which trickles down the each representation. I unfortunately lost my job and Pennymac treated me with respect and kindness. I have never experienced this level of kindness from a lender in my life. I really would like to thank the management and leadership for implementing such a customer first environment.
Business response:
Thank you for sharing your experience and recognizing our management and leadership. We're proud to offer a company culture focused on genuine care and customer-first values. Your feedback inspires us to keep delivering exceptional service. For any questions or further assistance, please text us at (805) 716-6348.
Great customer service, was hard at first, but learned about all the paperwork needed
Business response:
Thank you for highlighting our customer service and sharing your experience with the paperwork process. We're glad you found value in working with Pennymac. If you have any questions or need further assistance, please feel free to text us at (805) 716-6348.
Great work and very responsive. Happy to have Pennymac supporting athletes as an Olympic and Paralympic partner
Business response:
Thank you for your kind words! We're proud to support athletes and value your recognition of our partnership and service. If you have any questions or need further assistance, please feel free to text us at (805) 716-6348.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 49,524 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open at 6:00 a.m.