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PENNYMAC

4.4

About this business

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.449,756 reviews
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Jennifer L.'s profile image
Jennifer L. 
15 hours ago

just a easy transaction and fast! helpful staff. 

Business response:

Hello Jennifer, thank you for sharing your experience with Pennymac. We are thrilled our team provided prompt customer service throughout your financing journey. If you have any questions or need further assistance, please text us at (805) 716-6348. 

Jesse R.'s profile image
Jesse R. 
17 hours ago

Jimmy and Barry were both very professional and knowledgeable. It was great working with them and they did everything I asked of them . Thank you to Pennymac and the great team members they have hired , thank you Jesse Rancourt 

Business response:

Hi Jesse, thank you for your feedback. We are dedicated to providing excellent customer service and will gladly share your appreciation with Jimmy and Barry. You can text us at (805) 716-6348 for any questions or further assistance. 

Kornelia W.'s profile image
Kornelia W. 
a day ago

Great service. Friendly, helpful and very kind 

Business response:

Thank you for sharing your feedback, Kornelia. Pennymac is thrilled to know our team provided outstanding customer service during your experience. For any questions or further assistance, you can text us at (805) 716-6348. 

Reis B.'s profile image
Reis B. 
a day ago

Sandra did a great job and was very responsive 

Business response:

Thank you for sharing your experience, Reis! We will gladly share your kind feedback with Sandra. Providing attentive customer service is always a top priority for Pennymac. You can text us at (805) 716-6348 for any questions or further assistance. 

Peggy Harvey L.'s profile image
Peggy Harvey L. 
a day ago

Excellent professional staff; client oriented, patient and knowledgeable. 

Business response:

Hi Peggy, thank you for sharing your feedback with Pennymac. We take pride in delivering dedicated customer service throughout your journey. You can text us at (805) 716-6348 for any questions or further assistance. 

Dale L.'s profile image
Dale L. 
2 days ago

Thanks for the great professionalism and support 

Business response:

Hi Dale, thank you for choosing Pennymac. We are thrilled to deliver dedicated customer support throughout your experience. Please feel free to text us at (805) 716-6348 if you have any questions or need further assistance. 

Stacey M.'s profile image
Stacey M. 
3 days ago

Thank you for making my dream come true!!! 

Business response:

Hi Stacey, we are thrilled to deliver a wonderful customer experience at Pennymac. Congratulations on reaching this incredible homeownership milestone! For any questions or further assistance, you can text us at (805) 716-6348. 

Jon M.'s profile image
Jon M. 
5 days ago

Ammie was easy to work with. Very nice and always answered questions 

Business response:

Hi Jon, thank you for your feedback! At Pennymac, we love delivering great customer service, and we will gladly share your kind appreciation with Ammie. For any questions or further assistance, you can text us at (805) 716-6348. 

Denise V.'s profile image
Denise V. 
6 days ago

Everyone was so friendly and helpful 

Business response:

Denise, thank you for your wonderful feedback. We take great pride in our staff friendliness and helpfulness to ensure your experience with Pennymac is seamless. If you have any questions or need further assistance, please text us at (805) 716-6348. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 49,756 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open at 6:00 a.m.