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PENNYMAC

4.4

About this business

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.449,265 reviews
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Sunshine S.'s profile image
Sunshine S. 
8 hours ago

Tyra and Christoper were excellent to work with. Both were incredibly responsive and made this process pretty seamless! 

Business response:

Hi Sunshine - Your feedback is greatly appreciated. Thank you for the review. 

David M.'s profile image
David M. 
2 days ago

Professional flexible understanding 

Business response:

Hi David - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply* 

Jason N.'s profile image
Jason N. 
2 days ago

Ayman and James made our home purchase so easy. We are very happy with their service and PennyMac in general. 

Business response:

Thank you for taking the time to share your experience with us, Jason. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply* 

Keith W.'s profile image
Keith W. 
2 days ago

I DID NOT WANT TO TAKE A REFI CHAD SENT ME THE PAPERWORK ANYWAYS AFTER I TOLD HIM I DID NOT WANT TO! HE DID NOT LISTEN AT ALL AND MY CREDIT RATING DROP 11 PONTS WHICH HE LID ABOUT. FOR REAL. I DO NOT KNOW WHAT HAPPEN TO THIS COMANY! IF I COULD GIVE A 0 I WOULD. JEFFERY K WEST. 

Business response:

Hi Keith - Thank you for your feedback. We'd like to learn more about how we can improve your experience with us. If you're interested, please text us at (805) 716-6348. Thank you. Standard text messaging rates may apply* 

Lynn R.'s profile image
Lynn R. 
3 days ago

Awesome service 

Business response:

Thank you for taking the time to share your experience with us, Lynn. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply* 

Thomas U.'s profile image
Thomas U. 
3 days ago

Norma went out of her way and resolved an issue i had with a form called texas home equity election not to rescind. closer told to send to pennymac without address but Nirma fixed issue quickly and found out it need to be send to title company and gave me email to send. ease of contact, process made it simple and easy 

Business response:

Hi Thomas - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day. 

Wanda A.'s profile image
Wanda A. 
4 days ago

Adam's was excellent !! He listens all my needs 

Business response:

Thank you for taking the time to share your experience with us, Wanda. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply* 

Emily S.'s profile image
Emily S. 
5 days ago

Had a wonderful experience with all members of PennyMac! 

Business response:

Hi Emily - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Ian T.'s profile image
Ian T. 
5 days ago

Couldn't be more pleased with the process I just experienced. Quick and easy. Matthew Brewer came through will care and hunted down the best rate at the time he could find. I know there was some fight to be able to get me the lowest rate. Ultimately knowing what I know now I would repeat the refinance experience with Mr Brewer and Celia Byrd from the Mortgage Success Team. Thanks for everything! 

Business response:

Hi Ian - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 49,265 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.