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PENNYMAC

4.4

About this business

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.449,322 reviews
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John S.'s profile image
John S. 
14 hours ago

Great experience! Everything went smoothly and I was kept informed. 

Business response:

Hi John - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply* 

Dante B.'s profile image
Dante B. 
a day ago

Great team, super helpful and very informative. Answered every question I had and also walked me through everything to make me feel comfortable. I would recommend Pennymac to anyone. 

Business response:

Thank you for the positive review, Dante! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Gregory C.'s profile image
Gregory C. 
2 days ago

Paulette was wonderful to work with. We had issues from unpaid taxes from previous owners. Paulette was on top of everything and got the issue resolved and keeping us updated as information was available 

Business response:

Thank you for the positive review, Gregory! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Jill B.'s profile image
Jill B. 
3 days ago

Jamie was a delight to work with! 

Business response:

Hi Jill - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Gregory O.'s profile image
Gregory O. 
4 days ago

Service was fantastic! Stress-free experience. Very happy. 

Business response:

Thank you for the positive review, Gregory! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Karen S.'s profile image
Karen S. 
a week ago

great job. very personable, patient and knowledgeable. 

Business response:

Hi Karen - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply* 

Latoya S.'s profile image
Latoya S. 
a week ago

Norma was a pleasure to work with and she was available to answer any questions I had throughout this entire process and always responded in a timely manner. Great customer service! 

Business response:

Thank you for the positive review, Latoya! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Delma L.'s profile image
Delma L. 
a week ago

He was very responsive and professional 

Business response:

Hi Delma - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Laurie V.'s profile image
Laurie V. 
a week ago

I came back to PennyMac because of my past experience with you. Great experience, friendly and helpful people. 

Business response:

Hi Laurie - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply* 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 49,322 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open at 6:00 a.m.