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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Thank you for your professionalism and helping consumers. Great job!
Business response:
Thank you for the positive review, Christopher! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply*
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Business response:
Hi Christina - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply*
Jennifer and Barry were awesome. They were very active and responded to my queries and concerns on timely manner. I highly recommend Pennymac to everyone for mortgage.
Business response:
Thank you for taking the time to share your experience with us, Shibendra. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply*
The whole pennymac staff have been amazing from start to finish. I would highly recommend penny Mac always.
Business response:
Hi Veronica - Your feedback is greatly appreciated. Thank you for the review.
I can not tell you how much I LOVED working with Tony and Sandra. Buying a condo is very stressful and they both helped me understand the process and helped me get through it! If I could rate them higher I would. I loved working with them and so appreciate how efficient and knowledgeable they both were. I could go on and on but I won’t! Everyone there, I worked with is amazing and I will recommend them to anyone! My title company was also impressed. Thank you so much for this experience in such a stressful situ... read more
Business response:
Hi Jean - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day.
Barry was great throughout the whole entire process. He was attentive, informative, respectful and certainly professional. Without his help and expertise- this would not go as smooth as it did. My wife and I are very appreciate of his excellent customer service and of him being so kind and knowledgeable. Thank you for everything Barry- I look forward to sharing my experience with others and referring anyone we know your way!
Business response:
Hi Armando - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply*
This was the third time I have used PennyMac. I didn’t shop around because I knew the process would be seamless and the service would be great. Could I have saved a few bucks elsewhere? Maybe. But my time and sanity are priceless. Thank you for making this transaction painless.
Business response:
Hi Jeanne - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply*
Ethan Craig and Barry Marrow were exceptionally outstanding throughout this process. Both are very courteous and professional. Both also care greatly about their clients and delivering the absolute best customer service. Straight 10/10!
Business response:
Thank you for the positive review, Camaron! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply*
Horrible company. Got a call from an agent about lowering my rate through a veterans program. After I asked for his quote in black he said he would send it over immediately. After 3 weeks of my messages being ignored and finally getting through to him he said that those rates he quoted me at were no longer available. Currently I am researching another mortgage company to take over the remainder of my loan. I will not continue to do business with these people.
Business response:
Hi Patrick - Thank you for your feedback. We'd like to learn more about how we can improve your experience with us. If you're interested, please text us at (805) 716-6348. Thank you. Standard text messaging rates may apply*
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 49,098 reviews.
When is PENNYMAC open?
PENNYMAC is open now. It will close at 7:00 p.m.