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3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Letisia Gonzales and Layal Zoueihed were better than perfect! Everything went so smoothly during our purchase. Letisia was extremely responsive and made everything easy for us to navigate and close with zero issues or distractions. AAAA++++! We love Pennymac!
Business response:
Thank you for sharing your wonderful experience with our team. We’re thrilled the purchase and closing process was smooth for you. Your kind words for Letisia and Layal will be shared with them. If you have any questions or need further assistance, please text us at (805) 716-6348.
That team did a good job
Business response:
Thank you for recognizing our team's strong performance. We're delighted to know you had a positive experience with Pennymac. If you have any questions or need further assistance, please feel free to text us at (805) 716-6348.
Thanks for the smooth process in completing the transaction
Business response:
We appreciate your feedback and are glad you had a positive experience with the transaction process. Your satisfaction is important to us at Pennymac. If you have any questions or need further assistance, please feel free to text us at (805) 716-6348.
Process was very easy and straightforward both communicated easily and explained what I needed.
Business response:
Thank you for sharing your experience with Pennymac. We're delighted the process and communication met your expectations. Your feedback motivates us to keep delivering straightforward service. If you have any questions or need further assistance, please feel free to text us at (805) 716-6348.
Súper
The entire team assigned to my loan process were great. As a first time home buyer the process was smoother than anticipated. The respective members would be available at any given time to answer questions or provide further explanation on many of the topics throughout. I thank the PennyMac team for making my dream of owning a home possible.
Business response:
Thank you for sharing your experience as a first time home buyer. We're delighted our team made the loan process smooth and supported you every step of the way. If you have any questions or need further assistance, please feel free to text us at (805) 716-6348.
Everyone involved was collaborative and responsive. Can't ask for much more.
Business response:
Thank you for recognizing our team's collaboration and responsiveness. We're delighted to know your experience with Pennymac was so positive. If you have any questions or need further assistance, please feel free to text us at (805) 716-6348.
Letisia is a phenomenal 5 Star Home Loan Specialist. She expertly walked me through loan processing and we closed early. I consider Letisia to be the best of the best! Taylor is a highly skilled loan officer. She recommended a great loan to enhance savings. My wife still talks about Taylor and the relationship they built over a short phone call. Amazing service from both! Thank you - you made a highly beneficial difference in our short and long term finances.
Business response:
Thank you for sharing your wonderful experience with Letisia and Taylor. We’re delighted our team made your loan processing smooth and beneficial. Your appreciation will be shared with them. If you have any questions or need further assistance, please feel free to text us at (805) 716-6348.
Paulette was thorough, punctual and most importantly called me back and stayed in contact. Great service.
Business response:
Thank you for your wonderful feedback! We're delighted you had a great experience with our staff service and communication. We'll be sure to share your kind words with Paulette. If you have any questions or need further assistance, please feel free to text us at (805) 716-6348.
PENNYMAC has a 4.4 star rating with 49,601 reviews.
PENNYMAC is open now. It will close at 5:00 p.m.