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PENNYMAC

4.4

About this business

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,695 reviews
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Tracy G.'s profile image
Tracy G. 
a day ago

Ryan Myers was knowledgeable, informative, kind and overall excellent!! As was Tyra Martinez. Both available at all times!! It was our number one choice to come back to Pennymac. Thank you!!! Tracy Gue 

Business response:

Hi Tracy - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Jenna F.'s profile image
Jenna F. 
a day ago

Both our loan officer, John Dorey, and our Mortgage Success Team Member, Barry Morrow, were incredibly attentive and helpful throughout our home-buying process. Special shout out to Barry, who was regularly checking in and regularly available to us via text/call when things got a bit confusing or frustrating. Thanks, PennyMac team! 

Business response:

Thank you for the positive review, Jenna! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Peter B.'s profile image
Peter B. 
a day ago

Honestly the mortgage process can be painful and unpleasant. Hilda and Malcolm made this process COMPLETELY the opposite! They were professional, attentive, responsive and an absolute joy to work with! I am so grateful for them and your team. I will look to use PennyMac for any needs financial that can be met simply because of Hilda and Malcolm. Thank you so very much!! 

Business response:

Thank you for taking the time to share your experience with us, Peter. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply* 

Yolando P.'s profile image
Yolando P. 
a day ago

It was seamless. Great service overall  

Business response:

Hi Yolando - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Jerry B.'s profile image
Jerry B. 
2 days ago

Thank you Nancy Olivas and Andre Ta for your top notch service. An excellent and seamless job. Much appreciation toward you both. 

Business response:

Thank you for taking the time to share your experience with us, Jerry. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply* 

Maurice A.'s profile image
Maurice A. 
2 days ago

PENNYMAC has an awesome professional, knowledgeable, courteous and customer friendly loan group and staff, good folks like Miss Norma Brambila, Mr. Bryan Trundle, Miss Nancy and the Mortgage Success team are tops in my book! They kept my wife and me updated on our loan process every step of the way up to closing. My wife and my prayers are with them always! 

Business response:

Hi Maurice - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day. 

Eboni S.'s profile image
Eboni S. 
3 days ago

Barry and Ruben were phenomenal throughout our mortgage process. They were thorough, responsive and speedy. Their dedication allowed my family and me to get our offer accepted and close in less than 30 days. We’re first time homebuyers and did not know what to expect with this process, but the Pennymac team made it informative , quick and easy. Can’t thank the team enough! Highly recommend! 

Business response:

Hi Eboni - Your feedback is greatly appreciated. Thank you for the review. 

Nathaniel W.'s profile image
Nathaniel W. 
3 days ago

We appreciate Jamie’s support and expertise! 

Business response:

Thank you for the positive review, Nathaniel! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Gary S.'s profile image
Gary S. 
4 days ago

The process was simple and seamless. It was a great experience. 

Business response:

Thank you for taking the time to share your experience with us, Gary. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply* 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,695 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 5:00 p.m.