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Peoria Ford
- Car Dealers
- Peoria, AZ
About this business
Location details
9130 W Bell Rd., Peoria, AZ, 85382, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 9:00 p.m. | |
| Tue | 7:30 a.m. to 9:00 p.m. | |
| Wed | 7:30 a.m. to 9:00 p.m. | |
| Thu | 7:30 a.m. to 9:00 p.m. | |
| Fri | 7:30 a.m. to 9:00 p.m. | |
| Sat | 7:30 a.m. to 9:00 p.m. | |
| Sun | 9:00 a.m. to 7:00 p.m. |
Horrible customer service. After buying the car they really dont care about their customers. The salesman Shawn H and their manager Tyler H. Horrible
Business response:
Were concerned by this review as we strive to deliver our customers excellent customer service. We want to address your concerns directly, please reach out to Beverly Woodhull, Customer Relations Director, at 855-971-8355 at your earliest convenience.
Terrible. I have a 2014 F-150 XLT 4x4 extended cab. At the time I had a electrical issue. Doing a little research on my own I found out 2009-2014 F-150 were having this same issue. It either would not start after driving it around acting like there was some kinda non battery issue. Different symptoms would be lights would illuminate and you could hear the starter engage. Had battery checked and alternator checked. The second symptom was the red battery warning light while driving would randomly illuminate. No other indicatio... read more
OMG - from the start - the service was supposed to be free - staff did not know this until I addressed it -- it took 2 hours to change the oil -- they did not clean - or vacuum it -- I eventually saw my car parked - I went to service -- waited another 5 minutes for the staff to address me - they said - yes my car was in fact ready. p.s. I asked to have a check engine light checked - you would not believe how many days that would have taken --- ? leave it with them for days to analyze a code??? - Good Luck Guys
the help screwed up my radio and and other electronic stuff?????????
Such a rip off organization. Came in for another check engine light in two weeks and they changed 2 air filters and charged me a fortune. Never asked them to do more than the engine light service. Dont use this dealer for anything!
Business response:
We always want to provide our customers with quality repairs and give them with all of the information needed to make a decision on how to proceed. When we performed a diagnostic and multipoint inspection, your Service Advisor shared that your check engine light was related to 2 items. The first was a breakdown in your air filters due to water damage (likely related to our monsoon storms) and a mass air flow sensor malfunction due to time and mileage on your 2015 vehicle. Those were repaired along with an oil separator conce... read more
My husband took the vehicle in to have the tires rotated, the oil changed and a check up. They said it would take 2-3 hrs. They didn't update him, he had to ask about what was going on but they still didn't tell him much. 5 hrs later they said it was done. He was waiting the whole time. They said they did the tires but they didn't. Not sure what they did but make him wait forever. Not good!!! Did not rotate the tires.
Business response:
Were disappointed to hear about any miscommunication on our end during your service visit. We strive to be transparent with our customers and want to address your concerns. Please reach out to Beverly Woodhull, Customer Relations Director, at 855-971-8355 at your earliest convenience.
They are very unprofessional 2nd time Ive been in for the hatch , I got a rental car & 11/2 weeks latter Im told my warranty doesnt cover it ,so I have to pay for everything myself.Im not dealing with Peoria Ford again,Im sorry I bought my car there,never again
I bought the Mustang Mach E 2021 with only 15999 miles for $13,000 over The original MSRP sticker price that I find in the trunk.. Now I get a service vehicle soon request two weeks after I drive off the lot. Something with the Powertrain Malfunction and a High Voltage Battery Warning. Seems like something that should of been checked before selling me the vehicle.
Socks im.still.waiting x answer about mi consern
Business response:
We apologize for the wait as we understand this is frustrating. We have submitted the photos of tires taken on your last visit and submitted them to the tire manufacturer. We will reach out to you once we receive their response. In the meantime, if you have any questions please feel free to contact Beverly Woodhull, our Customer Relations Director, at 855-971-8355 at your earliest convenience.
Frequently asked questions about Peoria Ford
How is Peoria Ford rated?
Peoria Ford has a 3.8 star rating with 8,732 reviews.
When is Peoria Ford open?
Peoria Ford is open now. It will close at 9:00 p.m.