This profile has been claimed by the business owner or representative.
Peoria Ford
- Car Dealers
- Peoria, AZ
About this business
Location details
9130 W Bell Rd., Peoria, AZ, 85382, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 9:00 p.m. | |
| Tue | 7:30 a.m. to 9:00 p.m. | |
| Wed | 7:30 a.m. to 9:00 p.m. | |
| Thu | 7:30 a.m. to 9:00 p.m. | |
| Fri | 7:30 a.m. to 9:00 p.m. | |
| Sat | 7:30 a.m. to 9:00 p.m. | |
| Sun | 9:00 a.m. to 7:00 p.m. |
Over $3K and four weeks to replace a clutch with OEM parts. Car returned very dirty; clearly left outside the entire time. Asked for a oil change since they had my car for that extreme amount of time for a basic 2-3 hour job, but it was never performed. Very dissatisfied and will never return.
Business response:
Thank you for bringing this to our attention. We take our clients' comments seriously and want to understand your situation in further detail. Please reach out to me, Beverly Woodhull, Customer Relations Director, at 855-971-8355 at your earliest convenience.
Intermittent brake failure not repaited
Business response:
We would like to discuss your service visit in further detail. However, we are unable to validate a review from an account using a screen-name, and cannot respond to your situation accordingly. Please reach out to me, Beverly Woodhull, Customer Relations Director, at 855-971-8355 at your earliest convenience.
I requested my water sprayer to be fixed and it was not touched bell ford does the samerefer to invoice shows fixed which is a complete lie .I would expect to be contacted and my next service THE WORKS be comped .very upset with BELL AND NOW PEORIA just the run around
Business response:
Providing great service is always our goal so we are disappointed to hear this. We are unable to identify you by this screenname but we would like to speak with you to research your visit further so we can address your concerns. Please reach out to Beverly Woodhull, our Customer Relations Director, at 855-971-8355 at your earliest convenience.
dropped off my car on Monday, and they lost my car for a day, they had it until Friday and never got the part installed. I have never had a problem with Peoria Ford but this time I've never been so mad at how things were handled, I will be taking it somewhere else. THEY HAD IT FOR 5 DAYS!!!
Business response:
Thank you for trusting us with your service needs. We hate to learn about your negative experience. We are unable to identify you by this screenname but we would like the chance to speak with you to get some information about your visit so we can address your concerns. Please reach out to Beverly Woodhull, our Customer Relations Director, at 855-971-8355 at your earliest convenience.
I went to view a car that was not available. They made an appointment the person who made the appointment wasnt even working that day.
I had a bad experience. I don't think I'll return to this dealership.
Business response:
Thank you for your feedback. We regret to hear that your experience did not meet the 5-star standard that we strive for. We would love to speak with you to learn what else we could have done to make your experience even better. Please reach out to Beverly Woodhull, Customer Relations Director, at 855-971-8355 at your earliest convenience.
We bought a Chevy from a Ford dealer. They should not sell cars they know nothing about.
The odometer was clocked on this car. I sold it in May with 167,000 miles.
Business response:
We would like to speak with you regarding the vehicle you are mentioning as we dont have a 2012 Explorer inventory for sale so its quite possible you saw another vehicle or a technical glitch. We would like to get details from you asap to see what happened to address this with Carfax but we would need more information on the Explorer you saw to investigate. Were unable to identify you based on this review so please contact Beverly Woodhull, our Customer Relations Director, at 855-971-8355.
They did not run it through the quick wash like they said before taking the vehicle.
Frequently asked questions about Peoria Ford
How is Peoria Ford rated?
Peoria Ford has a 3.8 star rating with 8,732 reviews.
When is Peoria Ford open?
Peoria Ford is open now. It will close at 9:00 p.m.