This profile has been claimed by the business owner or representative.
Pet Samaritan Clinic
- Portland, OR
About this business
Location details
2480 E Burnside Street, Portland, OR, 97214, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 6:00 p.m. | |
| Tue | 7:30 a.m. to 6:00 p.m. | |
| Wed | 7:30 a.m. to 6:00 p.m. | |
| Thu | 7:30 a.m. to 6:00 p.m. | |
| Fri | 7:30 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I have had both good and bad experiences at this vet. However, the good far outweighs the bad. I decided to take my new kitty here on recommendation from a friend who owns 3 dogs. When I adopted my baby girl a year ago from the humane society she developed a gnarly upper respiratory infection. I had never owned a pet before, and for two days she neither ate nor drank and became more lethargic and listless by the moment. When I brought her into Pet Samaritan, they were very concerned about my kitty's health, and very co... read more
I've been taking my dog and my bird to Pet Samaritan for the past couple years, and they've been great. Maybe a bit on the pricey side, but they've done great work and they're pretty friendly people. I suppose with any business, if you only go once and catch them on the wrong day, you might come away with a bad impression...but I personally haven't seen this yet. Unlike some of the more snobby places around town, they don't also make me feel guilty if my boss makes me miss a vet appointment and I have to flake out on it (... read more
I live in Chicago now but was giving the name of this clinic to a friend who is moving to Portland. I cannot say enough nice things about this clinic. I started going to them with my cat, Caspian, back in 1999 - AND MANY OF THE SAME STAFF AND VETS ARE STILL THERE TODAY. We particularly loved Dr. Erickson. My baby had a vaccine reaction and I had to rush him back immediately to the clinic. Not only did he receive excellent restorative care, but they were so kind to me in my distress. The receptionist/scheduler is friendly ... read more
I drive past the vets' office every day, due to the clinic's so-convenient-it's-crazy-to-not-try-it location on East Burnside. Pet Samaritan is a block away from Screen Door and Moxie, not to mention three blocks away from The Standard. That means that while Precious Shnookums is having a procedure done, you could snack on fried chicken, buy new poofy shirts for the winter (to hide your chicken-filled tummy), or get hammered. The choices are tantalizing. But if Sugar Bumpkin is simply due for a routine checkup, you can wait ... read more
Will not be back. Just so you know, it's $99 just to walk in the door. I brought my two pets in today for booster shots- one of which had been in to see them a couple of weeks prior. The $99 "exam" consisted of them listening to their hearts with a stethoscope and checking their teeth, nothing more. The vaccinees plus the "exam" was almost $500 for two perfectly healthy animals. I will not be back. I paid for the vaccines, but I regret it. The vet, while super nice, was obviously dealing with a lot, and unless it's an absolu... read more
Business response:
Thank you for sharing your concerns. We understand your frustration and appreciate your feedback. Our pricing is very competitive for the neighboring clinics in this area. We understand that costs are of great concern for some people and hope that you find a lower cost clinic that will meet your pet's needs and make visit costs less stressful.
I have two dogs that I've been taking to Pet Samaritan for the past 2 and a half years and have had both positive and negative experiences. I'll start off with the pros. One of my dogs is a super friendly, easy going pup who actually loves going to the vet, and Pet Samaritan does a really good job with her. They also have a great annual care plan that is super helpful if you are an owner of an older pet who may need more checkups. Now, for the not so great things. Exams are super rushed compared to my previous vets. My secon... read more
Business response:
We sincerely apologize for the experience you had at Pet Samaritan Clinic with your senior . We take your feedback very seriously and will do our best to improve our approach with him. Management has put an additional alert on his chart requesting that his treatments be done in the exam room when at all possible. Sometimes, space is a factor when doing blood draws & treatments. Please feel free to reach out to our medical management team after any visit to discuss your concerns. Petsamaritan@nva.com. We want to make sure tha... read more
Yesterday we went to euthanize our sweet, elderly cat, Missy. The doctor was very gentle, kind, and extremely professional. We love her! What I didn't love was members of the staff hanging out in the break room that as located next to the room we were in. They were talking very loudly and laughing while we were mourning the death of our sweet baby. As we walked out of the room, they made eye contact with us and quickly slammed the door with one of their feet. Someone should talk to these people about compassion. It made th... read more
Business response:
We are deeply sorry to hear about your experience at our clinic. We strive to provide a compassionate and respectful environment for all of our clients, especially during such difficult times. We addressed this issue with our staff immediately to ensure that it does not happen again. And ordered tap lights for around the office to alert when we have a patient & owner in the clinic who are spending their last moments together. Thank you for bringing this to our attention and again, we are so very sorry.
This clinic refused to spay my 10-month-old, tiny, cat because she was very early in a pregnancy. They first were honest and said, "we refuse to abort baby kittens" and when I asked why they said "you're not going to change my mind" and when I replied I just wanted to understand, is it dangerous - they said it was more dangerous because "the uterus is enlarged" - the uterus Is enlarged, but it is Not more dangerous than any other spay And the pregnancy Is Actually dangerous for my cat. They also Did Not tell me they were Ant... read more
Business response:
We apologize for any confusion or inconvenience you experienced. Our clinic prioritizes the health and well-being of all animals. We have refunded your surgical deposit and emailed your chart to you. We hope you find a clinic that you trust and are happy with in the future.
I brought my pug in to get her nails done. They made 2 of her nails bleed and didn't bother to tell me. The others are broken (jagged sharp nail pieces/split nails). The nails that they made bleed they didn't cut the nails all the way/ "properly" and are touching her foot pad. I brought all this to the managers (Sherry) attention before we left and she did offer to "fix" them, I declined. They couldn't do it right the first time and I wasn't going to put my dog through anymore torture/risk them making her bleed again! Once I... read more
Business response:
Hi Jennifer , we’re disappointed to hear that you had a negative experience at our practice. We’re sorry to hear that you felt your pet's nails were not properly handled. I do have it noted in your chart however, that we did in fact refund your MasterCard on 4/4- which you would have needed to give us to be able to do. If you have not received your refund, you should contact your banking center. We hope that you find a clinic or even better, a groomer that will suit your needs and make you feel like you can have a trusting r... read more
Frequently asked questions about Pet Samaritan Clinic
How is Pet Samaritan Clinic rated?
Pet Samaritan Clinic has a 4.3 star rating with 715 reviews.
When is Pet Samaritan Clinic open?
Pet Samaritan Clinic is open now. It will close at 6:00 p.m.