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Pet Samaritan Clinic
- Portland, OR
About this business
Location details
2480 E Burnside Street, Portland, OR, 97214, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 6:00 p.m. | |
| Tue | 7:30 a.m. to 6:00 p.m. | |
| Wed | 7:30 a.m. to 6:00 p.m. | |
| Thu | 7:30 a.m. to 6:00 p.m. | |
| Fri | 7:30 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
REVIEW UPDATE-- I took Monster to his old vet in Seattle, where they suggested removing the growth and not the entire TOE before knowing what the growth was exactly. They were also surprised that any other veterinarian would suggest such a thing. Especially since the toe is one of his most weight bearing. They removed the growth and did a beautiful job and as it turns out the mass was NOT cancerous. Has I gone with pet samaritans coaching my sweet English bulldog would be without and entirely useful toe! Not only would I ha... read more
Business response:
Jillian, we love caring for Monster and really enjoy his visits, so we are sad to hear you were not satisfied with your experience. Our top priority is to provide exceptional care for our patients, and treatment suggestions were genuinely made with Monster's best interest in mind. If there is anything we can clarify in terms of medical guidance or any concerns we can address, please do not hesitate to give us a call. Should you and Monster be close by, please feel free to still stop by for a treat from the girls at the front... read more
They've gone through some changes the last few years and I finally had to leave after many years. Mistakes happen, but they forgot to tell me I was due for my cats annual a couple months after the fact. I've been going there for years, so I have no problem with making the appt. What finally made me decide to leave was refusing to fill my cats medicine and refusing to give me her blood results (from appts I had prior to them Discovering their oversight) until I got in for the annual. I made the appt promptly after them catch... read more
Business response:
Misti, we are sorry for your experience. Our practice manager has reached out in private to apologize and please know we wish you and your cats the best.
I have a number of experiences with them. there is very different care from different vets. I have had very good experiences but the reason for the one star was from my last experience. my dog was very sick. I was doing all I could for her. she needed a feeding tube but vet insisted on x-rays to look for cancer first... $800. not needed but I had no choice. the dog was sensitive to anesthesia. finally a feeding tube. I asked for a large bore tube but they only had a smaller tube that wouldn't alloy me to give her food. we ... read more
Business response:
Keith, we are sorry to hear you are upset with the services provided at our clinic nearly 6 months ago. We want to assure you that all veterinary care was provided in your pet's best interest and we truly did our best to guide you in getting the best possible treatment for your dog. If you wish to review any of the medical files, please don't hesitate to give us a call at your earliest convenience.
My dog was having some scary symptoms that worried me enough to find a local vet since my usual vet was booked for the next week. So I chose this place based off ratings and locations. $56 later I was told he needed two teeth pulled and a mouth cleaning ( because I was told his teeth were really bad) then sent me a quote of over $1800, yes you heard me right. $1800 for a 14lbs dog to have teeth cleaned and two teeth pulled as they seemed to be the issue. Ruled out anything else or trying antibiotics or any medication. Just... read more
Business response:
Hi Raechel. We apologize you were not satisfied with your experience at our hospital. We know that veterinary medicine can be costly at times, but for the quality of care provided, along with the high level of technology utilized in our practice, we think it is worth it. If you wish to go over your pup's diagnosis and recommended treatment plan in more detail, please feel free to give us a call and we would be happy to do so.
Have you ever left the Vet feeling ripped off? Well its not a great feeling. I brought my very healthy Boston Terrier in because he ripped a nail. He does this all the time and I like the Vet to clean it up nice for him so it can heal. Its happened plenty of times, its no big deal. Well Pet Samaritan charged me 126$ to clean his nail? How can you justify this?Well they said its 55$ for the exam? I said what exam? You mean when the Vet looked in his ear and his mouth and said hes a very nice looking and healthy dog. 55$ for... read more
Business response:
Thank you for your feedback. We are sorry to hear you did not enjoy your experience with us. It is our clinic policy to perform an exam prior to administering treatment or medicine to ensure your pet is healthy and does not have any underlying or new conditions. We apologize for not communicating this to you and hope your pet is healing well. Feel free to come in for a free nail trim at your earliest convenience.
I'm sure this place is probably great with dogs and cats, but I would NEVER TAKE A BIRD HERE again. I can't anyway because now he is DEAD. I had a budgie with a lice problem and I was given Ivermectin to treat it. Pretty standard. I used to be a tech myself so I am pretty familiar with these kinds of things. He clearly had an overdose the day after I administered his second dose. He could not stand and was completely out of it. I brought him in immediately for emergency medical attention. They put him on oxygen and gave him... read more
Business response:
We are sorry for the loss of your beloved bird, Candace. Our veterinarians and staff explained the risks of using that particular drug and worked hard to ensure your budgie was stable prior to you taking him home. We hope you are doing well and are here for you should you need us in the future.
I brought my dog in for a heart worm check. I suggested putting a muzzle on her just in case. The previous time she snapped at the tech who took a rectal temperature. He was a bit rough with that. She isn't an aggressive dog, but if she isn't calmed before poking and prodding, she will get upset. So, the muzzle was extremely tight, like it was meant for a Pomeranian instead of a 70 pound dog. A 2nd tech joined in to restrain my dog against the ground to take a blood sample from her hind leg. In the process, the dog sq... read more
Reading some of the other reviews makes me wonder if we just got unlucky when we would take our animals here. We went here for a year, and went quite a few times with our new kitties and sick rat. Every time we went we waited for SO LONG. When we made an appointment here, I made sure to have at least three hours free for it. While everyone was nice, nobody seemed to care that we sat there for so long, hours sometimes. I wouldn't mind waiting, except that it is stressful for my animals. I have been to lots of vets and never h... read more
Spent $98 to diagnose and test my ferret who was lethargic and had a swollen abdomen. She said he was old - WRONG!. She performed some inconclusive tests and then gave up. She never told me prices in advance. It turned out to be just a food allergy. I changed his food and he recovered immediately. This seems like a pretty simple possibility to me. Many of these posts seem to be written by employees. If you value your pet and your money, stay away from these buffoons!
Frequently asked questions about Pet Samaritan Clinic
How is Pet Samaritan Clinic rated?
Pet Samaritan Clinic has a 4.4 star rating with 784 reviews.
When is Pet Samaritan Clinic open?
Pet Samaritan Clinic is closed now. It will open tomorrow at 7:30 a.m.