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4211 N. Cicero Avenue, Chicago, IL, 60641, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 08:00 a.m. to 8:00 p.m. | |
| Tue | 08:00 a.m. to 8:00 p.m. | |
| Wed | 08:00 a.m. to 8:00 p.m. | |
| Thu | 08:00 a.m. to 8:00 p.m. | |
| Fri | 08:00 a.m. to 8:00 p.m. | |
| Sat | 08:00 a.m. to 8:00 p.m. | |
| Sun | 08:00 a.m. to 8:00 p.m. |
I went a few weeks ago and was extremely disappointed. They have a new parking lot rule in which you'll get a boot and pay $170. If you park outside the lines they'll charge you too. Completely unethical to take advantage of someone that is sick and coming to an urgent care for services or COVID care. Aside from the parking situation the service was not great. I preregistered online, had an appointment, yet had to wait longer. My appointment was at 2:00 pm and at 2:45 pm I called to ask how longer the wait would be. Yet ... read more
I don't think in my life time have seen such a corrupt greedy twisted way of abusing people who want to park in urgent care medical parking lot and putting metal boots on the patients vehicles because they touched a yellow line of a parking spot. The owner of this parking lot and building needs to be publicly shamed for ticketing patients who are ill and need medical treatments and too many patients need COVID-19 testing done as well! The medical staff employees even get parking tickets because their vehicles are not exactl... read more
This location is a bit disorganized. The receptionist was not aware I pre-registered, so I almost had to wait longer to fill out the information again. She was also not aware of the prices and there was confusion about how much they were going to charge me for the services. I provided proof (receipt) of the cost for the exact same services from this location showing a lower cost and they still chose to charge me more. I made a reservation for a specific time and was not seen until over an hour later. However, both the medica... read more
Their communication and process is non-existent. The staff is not polite and the exam room I was in was filthy. Very disappointing experience. Would highly suggest to not use this facility
Do not come here. They boot you and charge $170 for parking in their lot. These new rules are absurd. I've been coming here 30 years and never dealt with this. Me and and my family will never come here again. I do not recommend you come to this location, EVER. Oh and they charge $100 if you park outside the lines of the lot. I mean it is insane. Why not just have someone monitor the parking lot? No they ticket and boot you! As if coming here for medical and healthcare services or even covid testing isn't expensive enough. Di... read more
Business response:
I am very sorry for your long wait, Alice. We do try to get all our patients seen and treated as quickly as possible, but sometimes we fall behind. We do appreciate your feedback.
Horrible service. Knee injury, I called first to make sure my insurance was accepted and they said Yes. All the struggle to get there and when I arrived they told that they weren't accepting my insurance!!
Business response:
Thank you for your review, Katrina. I am sorry for the confusion regarding your insurance coverage. This is not the experience we want our patients to have and I apologize again for the unsatisfactory visit.
I would not recommend this Urgent Care Center to anyone. On May 15, 2020, I witnessed people's health being put in jeopardy as they stood in line to what seemed as though to be tested for Covid-19. There were about 50 people in line outside the building, not standing 6' apart and many not wearing masks. There were patients and employees of the building who had to walk by and through this line to get into the building. The nurse, who was very rude, from the Immediate Care Center came outside and stood right at the door and... read more
DO NOT GO TO THIS PLACE! The bed side manner of the doctor that saw me was unreal. Told her I was just there in January and was sick again. She then asks me when I was there. I was sitting next to the computer in the exam room and asked her why she didn't just look at my medical history on the computer. Her response to me was that she didn't have the computer turned on and my attitude was going to make treatment difficult. I had blood work which nobody ever called to give me the results. And good luck getting anyone to answe... read more
I usually come to this location in lieu of the ER. I love upgrade of the parking lot. They've added a new garden, cute fences around the garden, and repainted the lot. Immediate care also added a new method of checking in, which involves a tablet and it gives you the option to receive a text 15min before getting you name called in case you may step out facility. Great way to modernize things. I signed in on the tablet. Since i didnt make an appointment, wait time was roughly 45-55min. I went next door starbucks to kill tim... read more
Business response:
Thank you for your feedback. I'm sorry to hear that you were not happy with your most recent visit to our Six Corners clinic. Our patients' satisfaction is our top priority and I'm disappointed that we didn't meet your expectations. I have forwarded your comments to our clinic manager for her review.
Physicians Immediate Care has a 4.3 star rating with 1,455 reviews.
Physicians Immediate Care is open now. It will close at 8:00 p.m.