Physicians Immediate Care

Saul L. 

on Yelp

5 years ago

If I could give no stars, I would. I had a 5:10 appointment for covid test. I was told to wait in my car and wait for a phone call. Received the phone call at 5:10 and then I was told to wait for another phone call in order to go in for my test. I waited 59 minutes. I called to get an update no one picked up. I work in Healthcare, I understand things happen. However, an update or even an apology for the wait would have been greatly appreciated. I will NOT be coming back to this location. HORRIBLE experience all around. 

Eric S. 

on Yelp

5 years ago

You get a text at your appointment time stating if you aren't there you forfeit your appointment. Which sounds like they will see you soon, nope. Took 35 minutes to call and ask why I'm visiting. I mentioned one of my symptoms is a rare covid symptom. The receptionist condescendingly notified me not to believe everything on the internet. I mention it's possible I got it wrong or WebMD got it wrong but it probably shouldn't be dismissed. "Whatever you say sir" click. Get sat 25 minutes later. The physicians were nice, e... read more

Meredith O. 

on Yelp

5 years ago

Medical care is fine here, but be prepared to wait at least 30-45 minutes after your appointment time. They can't seem to work out the technology bugs. Twice in the last week we came here and our appointments mysteriously disappeared after we checked in. Looking forward to new medical options in this area that have been announced. 

Janet C. 

on Yelp

5 years ago

I went a few weeks ago and was extremely disappointed. They have a new parking lot rule in which you'll get a boot and pay $170. If you park outside the lines they'll charge you too. Completely unethical to take advantage of someone that is sick and coming to an urgent care for services or COVID care. Aside from the parking situation the service was not great. I preregistered online, had an appointment, yet had to wait longer. My appointment was at 2:00 pm and at 2:45 pm I called to ask how longer the wait would be. Yet ... read more

Barry Z. 

on Yelp

5 years ago

I don't think in my life time have seen such a corrupt greedy twisted way of abusing people who want to park in urgent care medical parking lot and putting metal boots on the patients vehicles because they touched a yellow line of a parking spot. The owner of this parking lot and building needs to be publicly shamed for ticketing patients who are ill and need medical treatments and too many patients need COVID-19 testing done as well! The medical staff employees even get parking tickets because their vehicles are not exactl... read more

Gabrielle V. 

on Yelp

5 years ago

This location is a bit disorganized. The receptionist was not aware I pre-registered, so I almost had to wait longer to fill out the information again. She was also not aware of the prices and there was confusion about how much they were going to charge me for the services. I provided proof (receipt) of the cost for the exact same services from this location showing a lower cost and they still chose to charge me more. I made a reservation for a specific time and was not seen until over an hour later. However, both the medica... read more

Paco O. 

on Yelp

5 years ago

Their communication and process is non-existent. The staff is not polite and the exam room I was in was filthy. Very disappointing experience. Would highly suggest to not use this facility 

Alicia F. 

on Yelp

5 years ago

Do not come here. They boot you and charge $170 for parking in their lot. These new rules are absurd. I've been coming here 30 years and never dealt with this. Me and and my family will never come here again. I do not recommend you come to this location, EVER. Oh and they charge $100 if you park outside the lines of the lot. I mean it is insane. Why not just have someone monitor the parking lot? No they ticket and boot you! As if coming here for medical and healthcare services or even covid testing isn't expensive enough. Di... read more

Katrina G. 

on Yelp

5 years ago

Horrible service. Knee injury, I called first to make sure my insurance was accepted and they said Yes. All the struggle to get there and when I arrived they told that they weren't accepting my insurance!!