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Physicians Immediate Care
- Chicago, IL
About this business
Location details
4211 N. Cicero Avenue, Chicago, IL, 60641, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 08:00 a.m. to 8:00 p.m. | |
| Tue | 08:00 a.m. to 8:00 p.m. | |
| Wed | 08:00 a.m. to 8:00 p.m. | |
| Thu | 08:00 a.m. to 8:00 p.m. | |
| Fri | 08:00 a.m. to 8:00 p.m. | |
| Sat | 08:00 a.m. to 8:00 p.m. | |
| Sun | 08:00 a.m. to 8:00 p.m. |
My husband was having a bad reaction to an antibiotic, and we were concerned (after reading the stories of other people on the same medication who experienced similar symptoms) that it might be C.Diff. The wait time was quick, the nurse who came in to write down what was going on and take his blood pressure was sweet and wonderful, but when Erin DeBoer the PA came in, the experienced turned very ugly. Her condescending attitude, astonishing arrogance, and flippant remarks were much too much. My husband was sitting up o... read more
This place does not respect your time. I had to do a urine drug screen for a new job and I waited over an hour! Everyone was taken ahead of me because they were seeing the doctor and I had to see a nurse. That does not make sense to me, my visit would have taken five minutes, in and out. Not to mention they tell you to come with a full bladder so I sat there having to pee the whole time. I asked the girl why my wait for the nurse is longer than the doctor and she couldn't tell me anything. Very disrespectful. No one was even... read more
Business response:
I am sorry to hear about your experience, Stephanie. We do have two queues, one for provider visits and one for non-provider visits. I am not sure why you experienced a long wait for a non-provider visit, but I have sent your comments to our clinic manager for her to review. Thank you for letting us know.
No one answers the phone. Extremely unprofessional for a clinic. This needs to be fixed and fast.
Business response:
Thank you for your feedback, Gigi. We have tested our phones at our Six Corners location, and everything seems to be working. I apologize for the inconvenience you experienced.
Warning before you go - they take your money whether they actually provdie care or not. Had to bring my daughter to this facility for urgent medical care. First visit, it took over 3 hours to be seen, but doctor she saw was very kind, compassionate. She told my daughter to come back in 3 days if she wasn't feeling better, sooner if she felt worse, or the prescribed medication didn't help. When she wasn't going better, we followed the Dr.'s advice and made an appointment online, but had to see a different Dr. This doctor... read more
If you value your time and dignity, then don't bother. Made an appointment online. Showed up 15 minutes early as per instructions. They have a screen with a list of patients, the order in which they will be seen, and estimated wait time. Checked in, and my name popped up first on the list. Proceeded to wait 45 minutes and 6 people were called ahead of me. What's the point of making a reservation and posting a list if they don't take the patients in order? In the words of Seinfeld "you know how to *take* the reservation, you ... read more
Business response:
I am very sorry for your long wait. We do try to get patients that reserved their time seen and treated as close to their allotted time as possible. Occasionally, the severity of a walk-in patient can push everything back, but I am not sure what occurred in your situation. I have passed your comments to our clinic manager for her to review. Thank you for your feedback, it helps us to find problems and improve.
No stars. I tried calling them to make an appointment and every time that I hit zero to be connected to the front desk, I heard someone answer the phone and disconnect me. TWICE. Therefore, no appointment with them. Time to train your staff to not be so rude to sick people, since sick people are your business. Wow.
Business response:
I am so sorry to hear that! I have sent your comments to our clinic manager to investigate the phone problem.
Ahh any time any day it's always been a very long wait. I've been coming here seeing in the same Doctor for many many years and she's great. The only thing is that each and everytime I have to wait for over half our or so and there are times I had to wait for hours!
If you have insurance - BEWARE! The "care levels" they list on their webpage are ONLY for UNINSURED patients. If you have insurance you will pay through the nose - if you have not met your deductible and have to pay the bill yourself. I have had 2 experiences with this facility one personal and one with my boyfriend. My experience is this - I stuck my finger with a quilting pin. The next morning it was red swollen and painful. I went here because I have no physician. I got in easily. If you have insurance you have to prov... read more
Just got the bills totaling over 300$ for the two times I went to the doctor just prescribe me pain killers without addressing the source of my leg/pain . You've been warned. Deserves 0 stars
Business response:
I'm so sorry to hear that you're unhappy with your experience. Please know that we take your concerns very seriously. I would appreciate the opportunity to discuss this with your further. If you wouldn't mind, please email me at patientservices@visitphysicians.com with your full name and contact information. Sincerely, Megan, Patient Services
Frequently asked questions about Physicians Immediate Care
How is Physicians Immediate Care rated?
Physicians Immediate Care has a 4.3 star rating with 1,471 reviews.
When is Physicians Immediate Care open?
Physicians Immediate Care is open now. It will close at 8:00 p.m.