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Physicians Immediate Care

4.3
  • Chicago, IL

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Location details

4211 N. Cicero Avenue, Chicago, IL, 60641, United States

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WeekdayScheduleStatus
Mon08:00 a.m. to 8:00 p.m.
Tue08:00 a.m. to 8:00 p.m.
Wed08:00 a.m. to 8:00 p.m.
Thu08:00 a.m. to 8:00 p.m.
Fri08:00 a.m. to 8:00 p.m.
Sat08:00 a.m. to 8:00 p.m.
Sun08:00 a.m. to 8:00 p.m.
4.31,471 reviews
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Earl F.'s profile image
Earl F. 
rating
a year ago

So...made an appt for 8:20AM through their website. Get there around 8AM. People are standing around and waiting for the clinic to open. 10 minutes pass. Clinic is still closed. 8:15AM. Still closed. Call Jefferson Park so that we can get an appt. After having issues with the website not loading, I call their office. After a fun wrestle with the bot, I finally get in touch with a receptionist. I ask how long is the wait. She replies "Oh, it's going to be a while because we're taking in all the people from Six Corners since t... read more

Business response:

Hey Earl, we never want our patients to have a frustrating experience. Please email us at wecare@wellnow.com with your visit details—we’d love to help! 

David K.'s profile image
David K. 
rating
a year ago

Showed up with a legit United Health Care insurance card, which they refused to accept, because it was a "UCard" which also accessed OTC payouts. Refused to accept the fact that it was my legitimate insurance card. In other words, they're a bunch of dumb idiots not even worthy of being called a dumb assed Trumpite. Which is about as dumb as you can get. 

Business response:

We'd like to learn more about your experience and discuss your concerns. Please reach out to us at wecare@wellnow.com with the patient's full name, the date of your visit, and the best way to contact you. 

Teresa H.'s profile image
Teresa H. 
rating
2 years ago

The actual clinic would be a solid 4 stars, other than a fairly long wait time with an appointment (waited about 35 minutes after the scheduled time) things were great. BUT. And yes I posted this on Google too because this is insane. Literally run from this medical group because their billing department is a disaster. I need a copy of a past invoice and apparently that's an impossible ask. I have emailed the clinic, emailed the billing department and spent over 6 hours on the phone (most of that on hold) over the past two d... read more

Tamika L.'s profile image
Tamika L. 
rating
2 years ago

My 1st time here was really pleasant. However my 2nd time was not. I found the worker to be rude. She was on the work phone and sounded like she was having a great time. She didn't even acknowledge me and after a while was like "well I have a patient let me get off the phone" just to tell me it was no doctors in. She couldn't at least acknowledge me. I felt disrespected and that was very rude. 

Tony P.'s profile image
Tony P. 
rating
2 years ago

I came here today at lunch time for metal in my eye while I was grinding ductile iron. I had 2 hours free for them to wash out my eye so I could leave because I had to pick up my daughter. There is nothing urgent about this place at all. I sat in that room for 2 and 1/2 hours. They never saw me. There were no other patients. And as I was walking out to leave to go pick up my daughter one of the employees was coming back from Starbucks with drinks. Wow! I didn't need a kidney transplant. Just and I wash and maybe a pair of tw... read more

Brad V.'s profile image
Brad V. 
rating
2 years ago

made an appointment and that appointment was over 90 min ago. there's been no communication from staff as to when to expect the doctor. I understand there could be more pressing issues then what I'm experiencing but when you plan appointments and nobody bothers to update you on your status then I believe there is some room for improvement. 

Lissi C.'s profile image
Lissi C. 
rating
2 years ago

Sure. I'm actually not as pleased as I thought. The PA was seemingly thorough but after I described my symptoms- persistent cough, days of fever and achiness, she told me it was viral and to wait it out with Tylenol and maybe go get some Mucinex or something else over the counter. My husband went in today with the exact same symptoms (I clearly gave him the virus) and saw the same provider. He left with THREE prescriptions to treat his cough and other symptoms. Why is it that female patients are treated so differently than m... read more

Amirah C.'s profile image
Amirah C. 
rating
2 years ago

The Walmart of immediate care strikes again!!! This is the worst place to go. I was again given wrong information about coverage and services after checking to make sure everything was correct. I attempted to give them another try because they are in the area. No NEVER AGAIN. This place is as horrible as it's staff!!! Do not waste your time or energy. And, no one will ever contact you trying to rectify the situation. I hope they get shutdown. 

Sarah R.'s profile image
Sarah R. 
rating
3 years ago

I had an appointment that I made the day before coming in so I would not have to wait and I STILL had to wait two hours. I only gave it two stars because the nurse practitioner who saw me was helpful and apologetic. I will not be coming back here and I would not recommend. 

Frequently asked questions about Physicians Immediate Care

How is Physicians Immediate Care rated?

Physicians Immediate Care has a 4.3 star rating with 1,471 reviews. 

When is Physicians Immediate Care open?

Physicians Immediate Care is open now. It will close at 8:00 p.m.