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Physicians Immediate Care
- Chicago, IL
About this business
Location details
4211 N. Cicero Avenue, Chicago, IL, 60641, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 08:00 a.m. to 8:00 p.m. | |
| Tue | 08:00 a.m. to 8:00 p.m. | |
| Wed | 08:00 a.m. to 8:00 p.m. | |
| Thu | 08:00 a.m. to 8:00 p.m. | |
| Fri | 08:00 a.m. to 8:00 p.m. | |
| Sat | 08:00 a.m. to 8:00 p.m. | |
| Sun | 08:00 a.m. to 8:00 p.m. |
I love how the physicians assistants pretend to be doctors. The whole company uses physician assistants, no doctors at any of the clinics. Stay away..
Business response:
Thank you for your feedback, Roger. We are very proud of our team of providers at Physicians Immediate Care. Our clinics are staffed by a variety of different medical professionals, including MDs (Doctor of Medicine), DOs (Doctor of Osteopathy), PAs (Physician Assistant), and NPs (Nurse Practitioner).
The PA that I saw had really crappy bedside manner. Taller blonde woman with short hair, can't remember her name. I went in because I've had respiratory symptoms for over a month (congestion, cough, sore throat, green snot, pain in my teeth and jaws from my sinuses, etc.). I told her my symptoms when she asked, and when I listed green snot, she snapped, "Color of mucus doesn't matter." I'm sure what she MEANT to say was, "Color of muscus doesn't impact our determination about whether this is a viral or bacterial infection," ... read more
I have come here for years and never had a problem. My last visit was absurd however. Brought my son in for a rash. I thought it was chicken pox. It was 20 minutes until close, and I get that they want to go home. As soon as we walk I'm I ask the woman at the desk if the take the Care Credit Card. She says if it had a Visa or Mastercard logo, or one of those big names they do. Okay cool. So now I have made sure I can afford this visit. We go in to the room and the doctor says "okay let's get this done fast" and start... read more
Business response:
Thank you for your feedback, Nicole. I am very sorry to hear about your experience at our Six Corners clinic. I want to be sure someone is following up with you, could you please email me at PatientServices@VisitPhysicians.com with your full name, the date of your visit, and the best way to contact you?
My regular physician was not in the office today so I decided to stop by here for a bad cough and possible strep. As soon as you walk in theres a sign on the fron desk to sign in using a tablet. So I did. I saw my name on the prompter, which said there would be a wait of about 10-30 min. Perfectly fine as I'm a walk in patient. Other people come in are being seen and leave yet I'm still waiting. After about 30-40 minutes I go up to the front and ask one of the receptionist (a young asian woman) if I needed to sign any paperw... read more
Business response:
I am very sorry to hear about your visit, Luci. This is definitely not the experience we hope for our patients -- not only is your health valuable, but your time is as well. I have forwarded your comments to our clinic manager for her review. If you would like to discuss further, please email me at PatientServices@VisitPhysicians.com. Thank you for letting us know.
Don't go to this place. They are unprofessional, rude and I not sure they even know what they are doing. I saw the doctor who told me I needed an ultra sound. She called the hospital to get the cost for me. When I got to the hospital it was $200 more that what she told me because she quoted me the wrong procedure. I then called her she said she was sorry she was wrong. I asked why she didn't call me to tell me of her mistake and she just saud Im sorry. After 2 days I called for my results. My call was answers by a rec... read more
Business response:
Thank you for your feedback, Bryan. I'm very sorry to hear about your experience. I have forwarded your comments to our clinic manager for follow-up with her staff.
My husband was having a bad reaction to an antibiotic, and we were concerned (after reading the stories of other people on the same medication who experienced similar symptoms) that it might be C.Diff. The wait time was quick, the nurse who came in to write down what was going on and take his blood pressure was sweet and wonderful, but when Erin DeBoer the PA came in, the experienced turned very ugly. Her condescending attitude, astonishing arrogance, and flippant remarks were much too much. My husband was sitting up o... read more
This place does not respect your time. I had to do a urine drug screen for a new job and I waited over an hour! Everyone was taken ahead of me because they were seeing the doctor and I had to see a nurse. That does not make sense to me, my visit would have taken five minutes, in and out. Not to mention they tell you to come with a full bladder so I sat there having to pee the whole time. I asked the girl why my wait for the nurse is longer than the doctor and she couldn't tell me anything. Very disrespectful. No one was even... read more
Business response:
I am sorry to hear about your experience, Stephanie. We do have two queues, one for provider visits and one for non-provider visits. I am not sure why you experienced a long wait for a non-provider visit, but I have sent your comments to our clinic manager for her to review. Thank you for letting us know.
No one answers the phone. Extremely unprofessional for a clinic. This needs to be fixed and fast.
Business response:
Thank you for your feedback, Gigi. We have tested our phones at our Six Corners location, and everything seems to be working. I apologize for the inconvenience you experienced.
Warning before you go - they take your money whether they actually provdie care or not. Had to bring my daughter to this facility for urgent medical care. First visit, it took over 3 hours to be seen, but doctor she saw was very kind, compassionate. She told my daughter to come back in 3 days if she wasn't feeling better, sooner if she felt worse, or the prescribed medication didn't help. When she wasn't going better, we followed the Dr.'s advice and made an appointment online, but had to see a different Dr. This doctor... read more
Frequently asked questions about Physicians Immediate Care
How is Physicians Immediate Care rated?
Physicians Immediate Care has a 3.2 star rating with 156 reviews.
When is Physicians Immediate Care open?
Physicians Immediate Care is open now. It will close at 8:00 p.m.