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We just began using the Polaris and our pool is staying so clean!
Very pleased with performance
So far the cleaner has worked great and seems to be working good. We will see if it continues, for the cost of the unit it should do a good job and last for a long time.
Only complaint is the connection hose gets tangled up with the sweep constantly and I need to untangle at least once daily. Not good if I go away. I have lots of trees that drop leaves.
Business response:
Hi Kathy, Thank you for the review. We're sorry you're experiencing hose tangling. There are a few common causes for hose tangling on pressure cleaners such as improper hose length or hose float positions, malfunction of the G52 back-up valve, retained hose memory, and temperatures below 60 degrees causing the hose to become stiff. Here is a quick video that summarizes how to make some adjustments: https://youtu.be/BVfc1vK6GRc?list=PL3Fq80t74vvkxHT684MB3odGNMSAQ8F8y. You can also reference the 280 product manual found on the... read more
This vacuum is fun to watch. It has a "tail" that swishes back & forth as it cleans. My grandchildren love it when it comes up to the surface & sprays them. Our pool is clean & free of stuff on the bottom & sides.
Excellent product. A must to have to keep your pool clean. Love this product. Very easy to setup and put in use. A+
Business response:
Dear John, Thanks for sharing your first-hand Polaris experience. It's always a pleasure to hear from loyal customers like yourself. Wishing you many more reliable years of service from your Polaris cleaners. All the Best, Polaris
Works great
Seems to work really well. The only problem I have is the fact that it seems to get stuck on our stairs from time to time.
Business response:
Hi Chad, Thank you for your feedback. We are happy to hear that you are enjoying your new pressure cleaner and we'd like to help resolve the issue you are experiencing. For immediate assistance, please reach out to our technical support department at (800) 822-7933, or reply 'yes' to this email, and a representative will contact you. All the Best, Polaris
Doing a good job. Gets stuck occasionally.
Business response:
Dear Tony, Thank you for the Polaris 280 review! To prevent the cleaner from getting stuck, check the following: 1) Verify proper flow by counting the wheel revolutions per minute (RPMs). 2) Ensure the Back-up Valve is cycling on and off about every three minutes. 3) Adjust the Thrust Jet to change the directional path of the cleaner. If the cleaner is getting stuck in a particular area of your pool, we may be able to offer additional tips. Simply email feedback@zodiac.com or call (800) 822-7933 for more help. Thanks! Polari... read more
Polaris Vac-Sweep 280 has a 4.5 star rating with 1,224 reviews.
Polaris Vac-Sweep 280 is closed now. It will open on Monday at 9:00 a.m.