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Prosper Ford
- Car Dealers
- Prosper, TX
About this business
Location details
2200 West University Drive, Prosper, TX, 75078, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 8:00 p.m. | |
| Tue | 8:30 a.m. to 8:00 p.m. | |
| Wed | 8:30 a.m. to 8:00 p.m. | |
| Thu | 8:30 a.m. to 8:00 p.m. | |
| Fri | 8:30 a.m. to 8:00 p.m. | |
| Sat | 8:30 a.m. to 8:00 p.m. | |
| Sun | Closed |
I had an excellent experience working with Robbie Butler in the service department. From start to finish, Robbie was professional, knowledgeable, and genuinely cared about making sure everything was handled correctly. He kept me informed throughout the process, explained things clearly, and made what could have been a stressful service visit feel easy and hassle-free.
Business response:
Thank you for sharing this wonderful feedback! It is truly gratifying to hear that Robbie provided you with such an attentive and professional experience. Keeping customers informed and making the service process feel smooth and stress-free is exactly what we strive for, and it sounds like that was delivered from start to finish.
Great experience He was knowledgeable very polite He is a great service advisor That's enough
Business response:
Thank you for taking the time to share your experience with us! It is truly wonderful to hear that you received knowledgeable and polite service from our team. We take great pride in having service advisors who genuinely care about our customers, and your kind words are a testament to that commitment. We appreciate you choosing Prosper Ford and look forward to continuing to provide you with the same level of exceptional service on your future visits!
Easy to work with Cody. Smooth getting to and from dealership and my truck was finished quickly
Business response:
We are elated to hear that your experience was such a smooth and efficient one! It is wonderful to know that the transportation to and from the dealership was convenient and that your truck was completed in a timely manner. We truly appreciate you taking the time to share your feedback, and we look forward to serving you again in the future!
Pepper's communication was superb throughout the repair and maintenance. Did exactly as he said he would do
Business response:
We are glad to hear that your repair and maintenance experience went so smoothly! Clear, reliable communication makes such a difference, and it is wonderful to know that everything was handled exactly as promised. We truly appreciate you taking the time to share your feedback, and we look forward to serving you again!
Robbie was excellent to work with. Everyone is friendly. The person that checked me out also was nice-I appreciate yalls service
Business response:
We are absolutely thrilled to hear about your experience with us! Robbie and the rest of our team will be so glad to know their efforts made a positive impression, and it is wonderful to hear that the checkout process was just as pleasant. We truly appreciate you taking the time to share your feedback, Eddie.
Easy to schedule, good communication, work explained well, on time when promised Easy to work with
Business response:
Thank you for your review! It is wonderful to hear that your experience with us was smooth from start to finish. Easy scheduling, clear communication, and delivering on our promises are things we genuinely care about, so knowing that came through during your visit means a great deal to us. We truly appreciate you taking the time to share your feedback, and we look forward to serving you again whenever you need us. Thank you for choosing Prosper Ford!
Very professional, expert knowledge from Tony, and I know he cared about me, not my money. I can tell he has great management backing him.
Business response:
We are happy to hear that your experience with our team left such a meaningful impression! It is wonderful to know that you felt genuinely cared for throughout the process, and that the expertise and professionalism our team brings truly came through. Thank you for the kind words about our staff and management. We take great pride in building a team that puts people first, and feedback like yours reminds us why that matters. We look forward to welcoming you back whenever you need us!
This was the most pleasant experience I've ever had a a dealership. Tony checked in with me daily keeping me posted on the progress of my car. I was provided a loaner car without any wait.
Business response:
Thank you for sharing such a wonderful experience! It means a great deal to hear that your visit stood out as the most pleasant dealership experience you have had. Consistent communication and making sure you were well taken care of with a loaner car are exactly the kind of details that matter most, and we are so glad that came through during your visit. We truly appreciate you taking the time to leave this feedback, and we look forward to continuing to provide you with the same level of care and attention in the future. Wel... read more
Cody Pasztor was amazing to work with. He took great care of me. Cody Pasztor was amazing to work with. He took great care of me. My truck looks amazing!
Business response:
Cody Pasztor at Prosper Ford did a an amazing job taking care of my truck. It was in for the Zaktek detail. My vehicle is pristine. I can always count on Prosper Ford and Cody to take care of my vehicle needs.
Frequently asked questions about Prosper Ford
How is Prosper Ford rated?
Prosper Ford has a 4.6 star rating with 6,525 reviews.
When is Prosper Ford open?
Prosper Ford is closed now. It will open at 8:30 a.m.