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Prosper Ford
- Car Dealers
- Prosper, TX
About this business
Location details
2200 West University Drive, Prosper, TX, 75078, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 8:00 p.m. | |
| Tue | 8:30 a.m. to 8:00 p.m. | |
| Wed | 8:30 a.m. to 8:00 p.m. | |
| Thu | 8:30 a.m. to 8:00 p.m. | |
| Fri | 8:30 a.m. to 8:00 p.m. | |
| Sat | 8:30 a.m. to 8:00 p.m. | |
| Sun | Closed |
Pepper was communicative and proactive. He ensure the process was as little an inconvenience as possible. Thank you!
Business response:
Thank you for your wonderful feedback! It means a great deal to know that your experience was smooth and well-supported from start to finish. Communicative and proactive service is exactly what we strive to provide, and it is truly rewarding to hear that came through for you. We will be sure to pass along your kind words — thank you for taking the time to share your experience, and we look forward to being here for you whenever you need us!
Cody is very thorough in the service process and Shannon is a great help with rental. Both makes the process easy and quick.
Business response:
Yes
He was thorough is his questions about what I needed done and made suggestions based on past visits for recommended service.
Business response:
We are delighted to hear about your positive experience with our service team. It's wonderful to know that our thorough approach to understanding your needs and providing tailored recommendations based on your service history made such a positive impression.
Efficient and accommodating, like the uber Nice to have the uber option so i did not have to wait
Business response:
We are excited to hear about your positive experience with our service! It's wonderful to know that you found our team efficient and accommodating, and we're thrilled that the Uber option made your visit more convenient by eliminating wait time. Your feedback about our transportation service is invaluable to us. At Prosper Ford, we continuously strive to provide authentic and professional service that meets our customers' needs, and it's gratifying to see that our efforts to offer flexible solutions are making a real differe... read more
Chill as always Place is always welcoming with a nice chill vibe in there waiting area.
Business response:
We are glad to hear that you consistently enjoy the welcoming atmosphere here at Prosper Ford. Your feedback about our comfortable waiting area and the positive vibe you experience during your visits means a great deal to us. We truly appreciate customers like you who take the time to share their experiences. Creating a relaxed and friendly environment for everyone who walks through our doors is something we work hard to maintain, and it's wonderful to know that this effort resonates with you.
My previous service advisor left and Cody was able to step in and get me taken care of
Business response:
Thank you for taking the time to share your positive experience with us. We're delighted to hear that Cody was able to step in seamlessly and provide you with the excellent service you deserve during what could have been a challenging transition. It's wonderful to know that our team members like Cody are able to maintain the high level of care and attention that our customers have come to expect. Your feedback helps us recognize the dedication of our staff and reinforces our commitment to ensuring every customer feels well t... read more
Great! Just wish they had washed my car like the other dealership did when it was serviced.
Business response:
Thank you for sharing your positive feedback about your service experience. We're thrilled to hear that you had a great overall experience with us. We truly value your suggestion about the car wash service, as it helps us understand how we can enhance our customer experience. Your input is important to us as we continuously work to improve our service offerings and ensure every visit exceeds your expectations.
Fast, friendly, courteous, and professional, all-around solid experience. Really good really fast very clean. Accommodating.
Business response:
We are honored to hear about your positive experience with our team. Your feedback regarding our fast, friendly, and professional service truly means a lot to us, and we're thrilled that you found our facility clean and accommodating. Thank you for taking the time to share your thoughts about your visit. We strive to provide excellent service to every customer, and it's wonderful to know that we exceeded your expectations. We look forward to serving you again in the future.
Cody was kind professional and transparent. My vehicle was picked up and I had an uber provided to return to the dealership all before 4pm.
Business response:
We are utterly delighted to hear about your positive experience with our service team. It's wonderful to know that you found our staff to be kind, professional, and transparent throughout your visit. These qualities are fundamental to how we strive to serve every customer. We're also pleased that our pickup service and transportation arrangements worked smoothly for you, allowing you to complete everything before 4pm. Your feedback reinforces our commitment to providing convenient and efficient service that respects your tim... read more
Frequently asked questions about Prosper Ford
How is Prosper Ford rated?
Prosper Ford has a 4.6 star rating with 6,287 reviews.
When is Prosper Ford open?
Prosper Ford is open now. It will close at 8:00 p.m.