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Prosper Ford
- Car Dealers
- Prosper, TX
About this business
Location details
2200 West University Drive, Prosper, TX, 75078, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 8:00 p.m. | |
| Tue | 8:30 a.m. to 8:00 p.m. | |
| Wed | 8:30 a.m. to 8:00 p.m. | |
| Thu | 8:30 a.m. to 8:00 p.m. | |
| Fri | 8:30 a.m. to 8:00 p.m. | |
| Sat | 8:30 a.m. to 8:00 p.m. | |
| Sun | Closed |
Great customer service. Completion of Services was quick Great customer service. Completion of Services was quick. Ryan was thorough in explaining what would be done and explaining the report.
Business response:
We greatly appreciate your kind words and for taking the time to share your experience with us! It is wonderful to hear that the service was completed efficiently and that everything was explained clearly and thoroughly throughout the process. We will be sure to pass along your feedback to the team. We look forward to serving you again in the future!
I had an excellent service experience at Prosper Ford, thanks to Robbie Butler. He took care of me in a very professional manner from start to finish. All updates regarding my vehicle were communicated promptly, and the service was completed in a timely fashion. Robbie took the time to understand my vehicle’s condition and mileage and guided me toward the right service package without any pressure. His knowledge, honesty, and customer-focused approach made the entire process smooth and stress-free. I truly appreciate the out... read more
Business response:
We are pleased to hear about your outstanding experience with our service team! It is truly wonderful to know that Robbie provided you with such attentive, knowledgeable, and pressure-free service from start to finish. Keeping customers informed every step of the way while delivering timely results is exactly the standard we strive for, and we are glad that came through clearly in your visit. Thank you so much for taking the time to share your kind words and for recommending Robbie and the service team. Your trust and confid... read more
Always helpful and willing to go the extra mile The staff is very friendly and professional
Business response:
Thank you immensely for taking the time to share your experience with us! It is truly wonderful to hear that our team went the extra mile to assist you and made such a positive impression. Friendly, professional service is something we genuinely strive for every day, and feedback like yours reminds us why that matters so much. We look forward to welcoming you back and continuing to provide you with the same great experience. Your kind words mean a great deal to the entire team!
Ryan was professional courtesy. He moved quickly and swiftly got me in and out no issues super friendly and was a great experience overall.
Business response:
Thank you for your review! We are thrilled to hear that your experience with our team was such a positive one. It is wonderful to know that you were taken care of in a professional, friendly, and efficient manner — that is exactly the kind of experience we strive to provide for every customer who walks through our doors. We truly appreciate you taking the time to share your feedback, and we look forward to welcoming you back the next time you need us. Your kind words mean a great deal to our team!
Very professional. Quality service. Great communication Friendly staff that were able to accommodate myself and my vehicle.
Business response:
Thank you for sharing your experience with us! It is truly wonderful to hear that our team delivered professional, quality service while keeping communication clear and welcoming throughout your visit. Knowing that both you and your vehicle were well taken care of means a great deal to us. We look forward to serving you again in the future!
I made an appointment for new battery and oil change at 8:30 and came in at 9:30 and was done by 11:30 the same day!
Business response:
Thank you for sharing your experience with us! We are glad to hear that your battery replacement and oil change were completed efficiently and that you were taken care of within a reasonable timeframe. Providing timely, quality service is something we genuinely care about, and it is wonderful to know that came through during your visit. We truly appreciate you taking the time to leave such positive feedback, and we look forward to serving you again whenever you need us!
This is a dealership that resides near and in the city of Prosper, hence Prosper Ford.
Business response:
Thank you for your review! We appreciate you taking a moment to share your thoughts, and we love the fun observation about our name. Prosper Ford is proud to serve the Prosper community and the surrounding area, and we are always glad to hear from those who take notice of us. We hope to have the opportunity to assist you with all of your automotive needs!
I've been coming for various service issues on 2 vehicles and have never had any issues. Keep up the good work!
Business response:
Thank you for your wonderful feedback! It means a great deal to know that your experience with us has been consistently positive across multiple vehicles and service visits. Customers like you are the reason we strive to deliver reliable, quality service every time. We look forward to continuing to be your go-to destination for all your vehicle service needs. Your trust and loyalty are truly appreciated!
Cody Pazstor went above and beyond to make sure I was taken care of during my warranty and recall repairs. Can't thank him enough. Super knowledgeable and hospitable.
Business response:
We are honored to hear about your recent experience with us! It is wonderful to know that Cody went the extra mile to ensure your warranty and recall repairs were handled with care. Knowledgeable and hospitable service is exactly what we strive to provide, and it is truly gratifying to see that reflected in your visit. Thank you for taking the time to share your kind words. We look forward to continuing to serve you whenever you need us!
Frequently asked questions about Prosper Ford
How is Prosper Ford rated?
Prosper Ford has a 4.6 star rating with 6,524 reviews.
When is Prosper Ford open?
Prosper Ford is open now. It will close at 8:00 p.m.