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Prosper Ford
- Car Dealers
- Prosper, TX
About this business
Location details
2200 West University Drive, Prosper, TX, 75078, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 8:00 p.m. | |
| Tue | 8:30 a.m. to 8:00 p.m. | |
| Wed | 8:30 a.m. to 8:00 p.m. | |
| Thu | 8:30 a.m. to 8:00 p.m. | |
| Fri | 8:30 a.m. to 8:00 p.m. | |
| Sat | 8:30 a.m. to 8:00 p.m. | |
| Sun | Closed |
Very friendly and comfortable service process. Thoroughly checked my vehicle and communicated very well. Nice waiting area with friendly staff.
Business response:
We are absolutely thrilled to hear about your positive experience with our service team. Your feedback about the friendly and comfortable atmosphere means a great deal to us. We take pride in thoroughly inspecting every vehicle and maintaining clear communication throughout the process. It's wonderful to know that our staff in the waiting area helped make your visit pleasant. Thank you for choosing Prosper Ford and for taking the time to share your experience with others.
Great communication and very friendly. Every time I schedule an appointment I've always been greeted with the upmost attentiveness.
Business response:
We are delighted to hear about your positive experience with our team. Your feedback about our excellent communication and welcoming approach means so much to us. It's wonderful to know that each time you visit for your scheduled appointments, you feel genuinely cared for and receive the attentive service you deserve. We truly value your trust in Prosper Ford and appreciate you taking the time to share your experience with others.
It was good. Ashton listened to what I needed and set it all up. The work was completed and she let me know I could pick up my vehicle.
Business response:
We are absolutely thrilled to hear about your positive experience with us! It's wonderful to know that your service needs were carefully listened to and everything was arranged smoothly for you. We take pride in ensuring our customers stay informed throughout the process, and it sounds like you received excellent communication about your vehicle being ready for pickup. Your feedback means a lot to our team at Prosper Ford, and we truly appreciate you taking the time to share your experience.
Very efficient and easy. Everyone was friendly and attentive. Everything went great Thank you for the service
Business response:
We are overjoyed to hear that your experience with us was smooth and straightforward. It means so much to know that our team's welcoming approach and careful attention made a positive difference during your visit. We truly appreciate you taking the time to share your experience and look forward to serving you again at Prosper Ford.
Timely and excellent work Tony was very courteous and efficient. He was a pleasure to deal with.
Business response:
Thank you for your wonderful feedback! We're delighted to hear that your service experience was both prompt and top-quality. It's wonderful to know that Tony provided you with courteous and efficient assistance, making your visit pleasant from start to finish. Your kind words about the professionalism and expertise you received mean so much to our team. We appreciate you taking the time to share your positive experience with Prosper Ford, and we look forward to continuing to provide you with exceptional service in the future... read more
The dealership team was friendly, responsive, and went above and beyond to make sure I got exactly the right car
Business response:
Thank you for sharing your wonderful experience with us! We are thrilled to hear that our team provided the friendly and responsive service you deserved. It means everything to us when we can help customers find their perfect vehicle and exceed expectations along the way. Your feedback about our commitment to ensuring you received exactly what you were looking for truly highlights what we strive for every day. We appreciate you taking the time to share this positive experience and look forward to serving you again at Prosper... read more
Service Department dealing with Carrie had been amazing! She responded fast, and reliable. Friendly, honest
Business response:
We are privileged to hear about your wonderful experience with our service department. It sounds like you received the kind of fast and reliable support that every customer deserves. We're delighted that you found the service to be both friendly and honest - these qualities are at the heart of what we strive to deliver. Your feedback about the responsiveness and reliability of our team means so much to us. We truly appreciate you taking the time to share your positive experience.
The best customer service! Very fast service and also great! We've bought 4 cars from Prosper Ford and will definitely keep buying
Business response:
We are thrilled to hear about your outstanding experience with our team! Your kind words about our customer service and quick, quality service truly make our day.
After a deal being made, a bit of drama in the middle and some renegotiating, we landed at a deal better than expected. I would definitely recommend Prosper Ford to anyone looking for a great buying experience!
Business response:
We are overjoyed to hear that despite some challenges during the process, we were able to work together to reach an outcome that exceeded your expectations. Your willingness to work through the details with us shows the kind of collaborative approach that leads to great results. We truly value your recommendation to others seeking a positive vehicle purchasing experience, and we appreciate you taking the time to share your thoughts about your time with us.
Frequently asked questions about Prosper Ford
How is Prosper Ford rated?
Prosper Ford has a 4.6 star rating with 5,991 reviews.
When is Prosper Ford open?
Prosper Ford is closed now. It will open at 8:30 a.m.