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Prosper Ford
- Car Dealers
- Prosper, TX
About this business
Location details
2200 West University Drive, Prosper, TX, 75078, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 8:00 p.m. | |
| Tue | 8:30 a.m. to 8:00 p.m. | |
| Wed | 8:30 a.m. to 8:00 p.m. | |
| Thu | 8:30 a.m. to 8:00 p.m. | |
| Fri | 8:30 a.m. to 8:00 p.m. | |
| Sat | 8:30 a.m. to 8:00 p.m. | |
| Sun | Closed |
It's always easy to have any service done at Prosper Ford. Great communication and very nice employees
Business response:
Thank you for sharing your experience with us! It means a lot to hear that our service process feels easy and straightforward. Great communication and a welcoming team are things we work hard to deliver every visit, so it is wonderful to know that came through for you. We look forward to seeing you again next time!
We love Prosper Ford! Both the sales team and the finance team are outstanding, catering to our every need. We live in East Dallas, but we will always gladly make the trek to Prosper to support this dealership, because they support us so much!
Business response:
We are overjoyed to hear this! Knowing that you and your family are willing to make the drive from East Dallas means so much to us, and it is a reflection of the trust you have placed in our team. We are proud of both our sales and finance teams for consistently delivering the kind of experience that keeps our customers coming back. Thank you for being part of the Prosper Ford family — we look forward to serving you for many years to come!
Excellent service experience. Friendly staff, quick diagnosis, clear communication, and timely repairs. Highly recommended. Pepper provided outstanding customer service, kept me informed, and made the service visit smooth and stress-free.
Business response:
Thank you for your review and for taking the time to share such thoughtful feedback about your service visit. It is great to hear that the process felt smooth from start to finish, with clear communication and timely repairs. We are also glad Pepper was able to make the experience a positive one by keeping you informed throughout. We truly appreciate your recommendation and look forward to seeing you again.
Great customer service always willing to help out always on top of it . Great dealership
Business response:
We are pleased to hear that your experience with us has been a positive one! Knowing that our team consistently delivers great service and stays on top of things means a lot to us. Thank you for taking the time to share this feedback and for your kind words. We look forward to continuing to serve you!
It was great service in all. The updates were appropriate. The drop-off added to the convenience
Business response:
Thank you for sharing your experience with us. It is great to hear that the service met your expectations and that the updates kept you informed throughout the process. We are glad the drop-off option added some convenience to your visit. We look forward to serving you again in the future.
Alan Santiago was fantastic. He processed my trade in and new purchase quickly and effectively.
Business response:
Thank you for taking the time to share your experience with us. It is wonderful to hear that Alan made your trade-in and purchase process smooth and efficient. We will be sure to pass along your kind words to him. We appreciate your trust and hope to serve you again in the future.
I was treated like family. Always a great attitude and went above and beyond for me.
Business response:
Thank you for sharing such a genuine and heartfelt reflection of your experience with us. Hearing that you felt like family truly means a great deal to our entire team. We take pride in going above and beyond for every person who comes through our doors, and knowing that came through for you is exactly what we strive for. We look forward to continuing to serve you whenever you need us.
Alan Santiago was great and super easy to work with. Would highly recommend to use.
Business response:
Thanks for sharing this wonderful feedback! It is great to hear that Alan made the process easy and enjoyable for you. We are proud to have team members who deliver that kind of experience, and your recommendation truly means a lot to us at Prosper Ford.
Professional, excellent customer service. I've worked with Pepper before and he has always been great with me, Michael Brown.
Business response:
Thanks so much for sharing this, Michael! It is truly wonderful to hear that your experience with Pepper has consistently been a positive one. Professional service and genuine care for our customers are values we hold close, and it means a great deal to know that comes through in every visit. We appreciate your continued trust in us and look forward to welcoming you back.
Frequently asked questions about Prosper Ford
How is Prosper Ford rated?
Prosper Ford has a 4.6 star rating with 6,524 reviews.
When is Prosper Ford open?
Prosper Ford is open now. It will close at 8:00 p.m.