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Prosper Ford
- Car Dealers
- Prosper, TX
About this business
Location details
2200 West University Drive, Prosper, TX, 75078, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 8:00 p.m. | |
| Tue | 8:30 a.m. to 8:00 p.m. | |
| Wed | 8:30 a.m. to 8:00 p.m. | |
| Thu | 8:30 a.m. to 8:00 p.m. | |
| Fri | 8:30 a.m. to 8:00 p.m. | |
| Sat | 8:30 a.m. to 8:00 p.m. | |
| Sun | Closed |
Outstanding dealership service, very friendly staff, transparent pricing, smooth process, and exceptional customer care throughout.
Business response:
We are utterly delighted to hear about your experience with us! Knowing that our team delivered friendly service, transparent pricing, and a smooth process from start to finish is exactly what we strive for with every customer who walks through our doors. Thank you for taking the time to share this feedback. Your kind words mean a great deal to our team, and we look forward to continuing to provide you with the same level of exceptional care whenever you need us. We truly appreciate your trust!
Ryan was the best and super chill to work with! They made everything so easy
Business response:
Thank you for sharing your experience with us! We are so glad to hear that everything felt seamless and stress-free throughout the process. That is exactly the kind of experience we strive to provide for every customer. We will be sure to pass along your kind words. We truly appreciate you taking the time to leave this feedback, and we look forward to serving you again in the future!
Easy drop off. Work being performed was explained well. Pickup went well. Work was completed before estimated time.
Business response:
Thank you for sharing your experience with us! It is truly wonderful to hear that your visit went so smoothly, from drop-off to pickup. Knowing that our team communicated the work clearly and had your vehicle ready ahead of schedule makes us proud of the service we delivered.
My service advisor. Dylon was fantastic, but the technician could’ve done a better job.
Business response:
Thank you for sharing your experience with us, James! We are thrilled to hear that Dylon provided you with fantastic service. It is always wonderful to know when a team member goes above and beyond to take care of our customers.
I had an excellent experience working with Robbie Butler in the service department. From start to finish, Robbie was professional, knowledgeable, and genuinely cared about making sure everything was handled correctly. He kept me informed throughout the process, explained things clearly, and made what could have been a stressful service visit feel easy and hassle-free.
Business response:
Thank you for sharing this wonderful feedback! It is truly gratifying to hear that Robbie provided you with such an attentive and professional experience. Keeping customers informed and making the service process feel smooth and stress-free is exactly what we strive for, and it sounds like that was delivered from start to finish.
Great experience He was knowledgeable very polite He is a great service advisor That's enough
Business response:
Thank you for taking the time to share your experience with us! It is truly wonderful to hear that you received knowledgeable and polite service from our team. We take great pride in having service advisors who genuinely care about our customers, and your kind words are a testament to that commitment. We appreciate you choosing Prosper Ford and look forward to continuing to provide you with the same level of exceptional service on your future visits!
Easy to work with Cody. Smooth getting to and from dealership and my truck was finished quickly
Business response:
We are elated to hear that your experience was such a smooth and efficient one! It is wonderful to know that the transportation to and from the dealership was convenient and that your truck was completed in a timely manner. We truly appreciate you taking the time to share your feedback, and we look forward to serving you again in the future!
Pepper's communication was superb throughout the repair and maintenance. Did exactly as he said he would do
Business response:
We are glad to hear that your repair and maintenance experience went so smoothly! Clear, reliable communication makes such a difference, and it is wonderful to know that everything was handled exactly as promised. We truly appreciate you taking the time to share your feedback, and we look forward to serving you again!
Robbie was excellent to work with. Everyone is friendly. The person that checked me out also was nice-I appreciate yalls service
Business response:
We are absolutely thrilled to hear about your experience with us! Robbie and the rest of our team will be so glad to know their efforts made a positive impression, and it is wonderful to hear that the checkout process was just as pleasant. We truly appreciate you taking the time to share your feedback, Eddie.
Frequently asked questions about Prosper Ford
How is Prosper Ford rated?
Prosper Ford has a 4.6 star rating with 6,124 reviews.
When is Prosper Ford open?
Prosper Ford is open now. It will close at 8:00 p.m.