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Prosper Ford

4.5

About this business

Location details

2200 West University Drive, Prosper, TX, 75078, United States

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WeekdayScheduleStatus
Mon8:30 a.m. to 8:00 p.m.
Tue8:30 a.m. to 8:00 p.m.
Wed8:30 a.m. to 8:00 p.m.
Thu8:30 a.m. to 8:00 p.m.
Fri8:30 a.m. to 8:00 p.m.
Sat8:30 a.m. to 8:00 p.m.
SunClosed
4.54,397 reviews
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2024 FORD F150 STX Owner's profile image
2024 FORD F150 STX Owner 
3 months ago

10,000 mile service was done quickly and truck was delivered back to me at my home, Prosper Ford is a great place to do business! 5* 

Business response:

We are absolutely thrilled to hear about your positive experience with your recent service visit. It's wonderful to know that your 10,000 mile maintenance was completed efficiently and that our home delivery service added convenience to your day. Your satisfaction with our service process means everything to us, and we truly appreciate you taking the time to share your experience. Thank you for choosing Prosper Ford for your service needs and for recognizing our commitment to excellent customer care. 

2019 FORD F150 XL/XLT/LRT/KING/PLAT Owner's profile image
2019 FORD F150 XL/XLT/LRT/KING/PLAT Owner 
3 months ago

Tony was awesome as always. Got my truck in and out quickly!! 

2013 FORD F150 SVT RAPTOR Owner's profile image
2013 FORD F150 SVT RAPTOR Owner 
3 months ago

Great service and experience! 

Business response:

We are pleased to hear about your wonderful experience with our service team. Your satisfaction means everything to us, and we truly value customers who take the time to share their positive feedback. It's encouraging to know that we provided the level of service you deserve. We look forward to continuing to serve you and your vehicle needs in the future. 

2016 LINCOLN MKZ HYBRID Owner's profile image
2016 LINCOLN MKZ HYBRID Owner 
3 months ago

Service was quick and professional. Accomplished all tasks requested. 

Business response:

Thank you for the excellent feedback. We're glad to hear that our service was both quick and professional and that we were able to accomplish all the tasks you requested. We appreciate your business and look forward to seeing you again. 

Antony M.'s profile image
Antony M. 
3 months ago

Always a great experience with Prosper Ford. 

Business response:

It's wonderful to hear that you've consistently had a great experience with us. Thank you for being a loyal customer and for sharing your positive feedback! 

2024 FORD F150 PLATINUM Owner's profile image
2024 FORD F150 PLATINUM Owner 
3 months ago

Alex my advisor made the difference! Give that Man a raise:) 

Business response:

That's wonderful to hear! We're thrilled that Alex made such a positive difference for you. We'll be sure to pass along your kind words and your enthusiastic recommendation for a raise. It's feedback like this that truly motivates our team. Thanks for taking the time to share your experience! 

2021 FORD ESCAPE SE Owner's profile image
2021 FORD ESCAPE SE Owner 
3 months ago

Great service as always. Mr. King is very knowledgeable and helpful in making my experience a good one. 

Business response:

Thank you immensely for taking the time to share your positive experience with us. We are grateful to hear that you consistently receive excellent service during your visits. It's wonderful to know that our team member provided you with knowledgeable assistance and made your visit a positive one. Your feedback about the helpful and informed service you received means a great deal to us. We truly appreciate your continued trust in our team and look forward to serving you again in the future. 

2022 FORD EDGE TITANIUM Owner's profile image
2022 FORD EDGE TITANIUM Owner 
3 months ago

Great Place to Buy a Car or truck and get service too! They'll treat you right 

Business response:

We deeply cherish your positive feedback about your experience with purchasing and servicing your vehicle with us. It means so much that you felt we treated you well throughout the process. Your recommendation of our dealership as a great place for both car and truck purchases, as well as ongoing service, truly reflects our commitment to providing exceptional customer care. We appreciate you taking the time to share your experience and look forward to continuing to serve you and your automotive needs. 

Melamfirst@gmail C.'s profile image
Melamfirst@gmail C. 
3 months ago

Alex was very courteous. He told me upfront it might take a couple of days to complete. Love the Uber service offered. 

Business response:

We genuinely appreciate your positive feedback about your experience with us. It's wonderful to hear that our team member provided courteous service and kept you well-informed about the timeline from the start. We understand how valuable clear communication is when it comes to service expectations. We're also delighted that you appreciated our complimentary transportation service - we know how important it is to keep you moving while your vehicle is in our care. Your experience reflects exactly what we strive for at Prosper ... read more

Frequently asked questions about Prosper Ford

How is Prosper Ford rated?

Prosper Ford has a 4.5 star rating with 4,397 reviews. 

When is Prosper Ford open?

Prosper Ford is closed now. It will open tomorrow at 8:30 a.m.