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Prosper Ford
- Car Dealers
- Prosper, TX
About this business
Location details
2200 West University Drive, Prosper, TX, 75078, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 8:00 p.m. | |
| Tue | 8:30 a.m. to 8:00 p.m. | |
| Wed | 8:30 a.m. to 8:00 p.m. | |
| Thu | 8:30 a.m. to 8:00 p.m. | |
| Fri | 8:30 a.m. to 8:00 p.m. | |
| Sat | 8:30 a.m. to 8:00 p.m. | |
| Sun | Closed |
Minor issue with vehicle. Brought it in and was fixed quickly. Great service from Ashton!
Business response:
We are delighted to hear about your positive experience with the quick resolution of your vehicle concern. It's wonderful to know that our team was able to address the matter efficiently and provide you with excellent service. Your feedback about the quality care you received is incredibly valuable to us at Prosper Ford. We truly appreciate you taking the time to share your experience and look forward to continuing to serve you in the future.
This was the first time I ever went to prosper Ford for my brakes and Pepper was incredible help. Great customer service and was willing to accommodate anything that I needed to.
Business response:
Thank you for taking the time to share your experience with us. We're delighted to hear that your first visit for brake service exceeded your expectations. It's wonderful to know that you received incredible assistance and that our team was able to accommodate everything you needed. Your kind words about the excellent customer service mean a great deal to us at Prosper Ford. We look forward to serving you again in the future and continuing to provide the same level of care and attention you experienced.
I called for service and got an appointment the next day. We only have one vehicle, so Collin booked an Uber for me to go home and a ride back the next day. So much appreciated. Collin is definitely an asset to Prosper Ford.
Business response:
We are absolutely thrilled to hear about your positive experience with our service team. Getting you scheduled quickly when you needed vehicle service shows our commitment to being there when our customers need us most. We understand how challenging it can be when you only have one vehicle, and we're so glad our team member went the extra mile to arrange transportation for you both ways. This kind of thoughtful customer care is exactly what we strive for at Prosper Ford. Your feedback about the exceptional service you receiv... read more
Very kind and thoughtful. He was mindful of my time and what needed to be done with the truck
Business response:
We are overjoyed to hear about your wonderful experience. Your feedback about our team being considerate and respectful of your schedule means so much to us. We truly value when our customers feel that their time is honored and that we focus on what matters most for their vehicle needs. Thank you for taking the time to share these kind words about the service you received for your truck.
Great experience, I always trust what they tell us about our car and I feel informed and taken care of.
Business response:
Thank you for trusting us with your vehicle needs! We're honored to have earned your confidence and are glad you feel informed and well taken care of. Your positive feedback means everything to our team at Prosper Ford.
This isn't the first time I've purchased a vehicle from Prosper Ford. There will be more business to come. From day one, you have earned my trust and respect. Your customer care knows no bounds!
Business response:
Thank you for your wonderful feedback! Your loyalty as a repeat customer means everything to us, and we're honored to have earned your trust and respect. We truly value customers like you and look forward to serving you again in the future.
Great customer service meeting maintenance needs and communication. Will definitely return to prosper ford tx.
Business response:
Thank you for the kind words about our service and communication! We're thrilled you had a great experience with your maintenance needs. We look forward to serving you again at Prosper Ford.
Service was fast and completed as described Ryan addressed everything I needed in this 10k service visit
Business response:
We are pleased to hear about your positive experience. It's wonderful to know that your service was handled efficiently and that all your needs were thoroughly addressed during your visit. We take pride in delivering quality service that meets our customers' expectations, and your feedback confirms we're achieving that goal. Thank you for choosing Prosper Ford and for sharing your experience with others.
Overall good experience. Overall food experience and good customer service Overall good experience with good customer service. Good dealership.
Business response:
Thank you for sharing your thoughts about your experience with us. We truly appreciate you taking the time to highlight the positive customer service you received. It's wonderful to hear that you had a good overall experience. Your feedback means a great deal to our team, and we're grateful for customers like you who recognize our commitment to providing quality service. We look forward to continuing to serve you in the future.
Frequently asked questions about Prosper Ford
How is Prosper Ford rated?
Prosper Ford has a 4.6 star rating with 5,991 reviews.
When is Prosper Ford open?
Prosper Ford is closed now. It will open tomorrow at 8:30 a.m.